Absolutely the worse hotel ever , baseboard molding was coming off the wall , room spelled horrible and I went to front desk to leave they said they give me a better room , that room was bad as well rust spots on ceiling in bathroom, a/c was terrible! I left the next day and went to another hotel , also elevator smell like they were smoking weed in it, and when I went down to check out, there was a black woman walking down the hallway with a pistol in her pants in OpenView do not stay there worst hotel ever
DO NOT stay here! Checked in and was placed in a room that was filthy! No towels, dirty hand prints all over the bathroom mirrors, almost like a murder scene. The sheets on the bed were all yellow and found a huge stain on the blanket that looked like feces. Changed room for a second one. When walked in had same luck, dirty, no towels at all and the smell of pot was so strong that suffocated me. Third time was able to get a room that at least did not looked like a gang had been there. The staff was nice, that is all!
*Needs upgrading ...... chipped woodwork, needs paint. *Elevator was noisy and bounced a bit as it reached our floor. *Strong smell ..... whatever is used for cleaning leaves a strong smell that is objectionable. *One of the soaps was already open ...... I just slipped it out of its packaging. The one in the tub was okay. *Desk chair was wobbly and needs replacement. *No freezer compartment in the small refrigerator ..... I could not refreeze ice packs for the next day. *Light was out in the unit just as you walk in. *Only one trash can and that was in the bathroom. *No other chairs to sit in ..... just the wobbly desk chair .... which tipped way back. Just wanted a sturdy chair to sit in for the elderly person in our group. Truly not the value for the money $150 after bed tax. A lot of these are easy and basic fixes. Definitely not up to the Comfort Inn standard one would expect.…
Shower curtain was missing. Multiple unused bath towels had hairs on it. Stains on rug and curtains. Not too much choice during the complimentary breakfast since it wasn't completely set up for the hours advertised. Milk in the fridge was sour. I'm thankful for the kind lady next to us at breakfast table who gave us heads up about the milk before I handed it to my toddler. Definitely would not stay here again.
This hotel is in a area that is growing but the staff is awesome ms.pam where's alot of hats manages does laundry changes shirts dies laundry the general manager always has a smile and the staff is great Ms pam took me to get my stuff when I couldn't get a cab she's awesome very clean place they take pride in this hotel
We checked in on Thursday 1/20, dropped off our bags and went to get dinner. After returning we noticed a trash can in the bathroom tub collecting water from the ceiling that was dripping. There was a few 4X4 pieces of wood in the tub. They moved us to a new room which seems okay until the temperature dropped outside, and we determined the heat wasn’t working and we had no remote control for the television. After being moved to 3rd room in 2 days I was told by the manager they usually give a full refund and let guests find somewhere else to stay if the room is switched more than once. I told them that would be fine to give me a refund. She asked to give her a few hours to contact her manager to see if he could do anything compensation wise because she wasn’t authorized. I never heard anything back from her. The manager was rude and came across as if “how dare I” have a problem with all the issues and think they should at minimum reduce the rate for the inconvenience. I have NEVER deal with such incompetent and unprofessional people working in customer service. The hallways have a slight odor that comes from old carpet. Which they can fix simply by having it cleaned!! RUN THE OTHER WAY AND STAY ANYWHERE OTHER THAN HERE!…
No frills stay. Check-in has been pushed back to 4pm. $25 to check-in early. There is no gym at this hotel. The pool is still closed and has not been maintained (the water is green). Actually, the entire building looks like it hasn’t been maintained (paint peeling, stained carpet). Breakfast consists of a brown paper bag with bottled water and a granola bar you can pick from the front desk. The few staff that I did encounter were pretty nice.
Super clean and comfy rooms, super clean hotel, wonderful staff goes above snd beyond- so helpful- Terri was amazing!!! I would definitely recommend this hotel!! I would definitely stay again!! Pleasant atmosphere!! Well lit parking lot. Great quality for such a fair price!!
It was late and we needed a room. Came in and spoke with front desk girl she was very friendly and helpful. Got us checked in quick and let me know exactly how much it was going to be. The lobby was very clean so I was hopeful for the room as well. Got to the room, not disappointed. Comfortable, clean, no nasty odors in the room. Nice bed and pillows. Hot shower. Clean bathroom. Checked out the next day front staff very friendly and welcoming. Easy check out process. Its considered to not be in the best of neighborhoods but it was worth the stop for us. It is conveniently located near the stadium and downtown Atlanta without having to pay for parking. Good experience for us. We will return.
The website says they have been renovated but that must be from 10 years ago because it’s not recent. have stayed here years ago and the hotel was well maintained then. The hotel now has went downhill and the Choice Hotel brand should be embarrassed to have this as a property. The hallways smell like weed and cigarettes, rooms not in appropriate condition, lamp was missing light bulbs, window full of mold on the ledge, the bathroom was falling apart. I changed rooms and the second room wasn’t much better and the floor smelt like the other floor. The elevator needs a major repair as it is falling apart. Honestly code enforcement needs to stop by with the fire department and do a full inspection. The amenities weren’t even the same kind and the phone was broke. Even the bathroom had no light bulb in the ceiling. …