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Holiday Inn Atlanta - Northlake

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Holiday Inn Atlanta - Northlake
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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

This hotel is presently under renovation and the smell of paint and new carpet may be offensive to some although the overall stay was better than Courtyard, Fairfield Inn in my opinion. The breakfast was good. Some of the detailing of the renovations had not been completed and did not affect our stay. Price is fair and service good.

Helpful?
Thank 204Glenn
Pittsburgh, Pennsylvania
2 reviews
Reviewed 4 weeks ago

I only stayed for one night. The room was comfortable and spacious. They have a restaurant near the lobby. I went down for Happy Hour and was charged full price for my first beverage. They were going to correct it on the second beverage, but didn't take the extra dollar off from the first one. Also, I had to pay... More 

Helpful?
Thank shapchuk
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear shapchuk, We appreciate you going out of your way to provide feedback about your visit. We always strive to provide comfortable accommodations to all of our guests and are glad to know that you have regarded our rooms to be clean and spacious. However, we apologize if your stay was negatively affected by the billing issue concerning your beverage... More 

1 review
Reviewed 4 weeks ago via mobile

The worse experience I've ever had with manager on duty Bernard. This franchise is shady and I don't want them to have my card number on file. I feel very deeply as if they would try to steal money from me after the experience I've had!!!! The hospitality crew barged in on me getting dress without notice that she would... More 

Helpful?
Thank Bianca B
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Bianca B, Thank you for your visit and the time you have invested to provide a valuable feedback. It is concerning to know that the manner on how the billing process was handled by our staff has greatly inconvenienced you. These are not the brand standards that we aim for but rest assured that we are continuously looking into... More 

Pittsburgh, Pennsylvania
1 review
Reviewed 12 October 2016

I requested an early check-in, but when I called the morning of our arrival, it was a definite , "No early check-in". Okay, so maybe because of the storm that weekend they were busy, however, we saw nothing going on there and waited 2 hours. Upon check-in, I was told that because I booked through "booking.com", my room was considered,... More 

Helpful?
Thank timandcathy3
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2016 via mobile

We came down to Atlanta to visit family & friends we were only suppose to stay for one night but needed another night. I used my IHG app., to find another Holiday Inn Express and book the room. Once we found the location we can called to see what's the earliest we could check-in upon speaking to LEONARD at guest... More 

Helpful?
Thank Theresa C
Cincinnati, Ohio
Level Contributor
75 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 July 2016 via mobile

The room was nice and clean, but the breakfast area was a bit of a joke. Two waitresses fought each other over the tip before I had even got up. To be honest, neither one really deserved one at all, but I wanted to take it all back after seeing their actions. Both treadmills in the tiny fitness center were... More 

Helpful?
Thank BlueBassBoat
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear BlueBassBoat, Thank you so much for staying with us and for taking the time to leave us your feedback. I am pleased to know that you liked our rooms and I apologize for the breakfast service you received. Your review is vital for improving the service and quality we offer to our valued guest. It is always hugely motivating... More 

Little Rock, Arkansas, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 July 2016

Noisy, outside group of young people making noise and using obscene language, this was about midnight, desk clerk friendly enough, ROOM dirty, the toilet did not flush, did not want to call Maintence at midnight, all furniture greasy fingerprints everwhere, I am a fan of Holiday inn, However based on this stay I might consider taking my business elsewhere, a... More 

Helpful?
1 Thank Daniel M
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Daniel M, Thank you so much for sharing your experience with our hotel. I would like to apologize for the inconvenience you had with noise and the cleanliness of the room during your stay. I would like to follow up on this situation that is why I have sent you a private message to obtain more information. I hope... More 

The Woodlands, Texas
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 July 2016 via mobile

Our visit was not good at all. The check in and check out process was good but it everything else was not good at all. The rooms were a bit run down with paint chipping and the bathroom shower/water pressure was very low. The air conditioner was not cooling at all even after they cleaned it. We only got our... More 

Helpful?
Thank Lori L
IHGService, Guest Relations Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Lori L, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. I am delighted to hear that our check-in/out process was at par with your expectations. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can... More 

Pella, Iowa
Level Contributor
69 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 May 2016

I really liked this Holiday Inn. I would have no problem staying hear again. It is in a decent location and has a nice bar at the property. The staff was warm and friendly. The rooms were clean and comfortable. I would have probably given this hotel a 5-star rating if it were not for my breakfast. Being as this... More 

Helpful?
Thank Jim Z
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an Guest at our hotel. I am disappointed to hear about your experience with your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. I will follow up with the staff... More 

Athens, Georgia
1 review
Reviewed 7 May 2016 via mobile

Upon arriving on property the hotel looked gorgeous and well kept. My cousin her daughter and I walked in to see 2 females and a gentlemen standing around talking. One whom stated she was the manager. I informed her that I just booked a room through the employee website and she was reluctant to check me in. I am all... More 

Helpful?
Thank Whitney F
Tawanna T, Front Office Manager at Holiday Inn Atlanta - Northlake, responded to this review

Dear Valued Guest, Thank you so much for your review of our hotel. We appreciate your loyalty as an IHG® Rewards Club member. I am disappointed to hear about your experience with your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Atlanta - Northlake

Address: 2158 Ranchwood Drive, Atlanta, GA 30345
Region: United States > Georgia > Atlanta
Price Range: $151 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Atlanta - Northlake 3*
Number of rooms: 130
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Also Known As:
Holiday Inn Atlanta - Northlake Hotel Atlanta
Atlanta Holiday Inn
Holiday Inn Tucker
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Questions & Answers

Questions? Get answers from Holiday Inn Atlanta - Northlake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take the proof of your booking!!! They tried to down grade me. 5th floor was very quiet.”
 of 5 bubbles timandcathy3, 12 Oct 2016 | Read review
“for a good room stay elswhere”
 of 5 bubbles DanielM735, 17 Jul 2016 | Read review
“515 - quiet”
 of 5 bubbles Divacrew1, 20 Apr 2016 | Read review
“Go to the Hampton Inn”
 of 5 bubbles Rabbit1945, 4 Mar 2016 | Read review
“rooms on the 5th floor are quiet”
 of 5 bubbles Ghoney2003, 22 Feb 2016 | Read review
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