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Sheraton Atlanta Airport Hotel

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#53 of 177 Hotels in Atlanta
Certificate of Excellence
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Sheraton Atlanta Airport Hotel
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1,157 Reviews from our TripAdvisor Community

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Showing 1,121: English reviews
Chichester, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 days ago NEW

Typical airport hotel. Pretty tired looking and a bathroom that was so small that figuring out how to dry yourself without opening the bathroom door was a challenge. All the staff I dealt with however were very professional and helpful, so as this was a short one nights stay I can say the Sheraton Airport ticked all my boxes.

Helpful?
Thank Andy H
Atlanta, Georgia
1 review
Reviewed 3 days ago NEW

I had a wonderful experience at this property. Will return. Customer Service was amazing. The entire staff was wonderful. I will definitely be back and would recommend this hotel to everyone. Thanks Michael!

Helpful?
Thank gmellis1690
Level Contributor
13 reviews
Reviewed 1 week ago

Good choice to stay overnight while connecting in Atlanta. Location is convenient, shuttle service is perfect; rooms and beds are superb - clean, quite and comfortable. Reception desk staff is friendly and helpful. Hotel has restaurant which offers verity of food for breakfast or dinner. Recommended.

Helpful?
Thank Nike S
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Nike S: Thank you very much for your posting and outstanding overall comments regarding your visit us. Please come back and stay with us again! More 

Brandon
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

My first great impression of this hotel was when I phoned them to inquire about room availability. The reservation operator couldn't have been nicer. My teen daughter and I were attending an event at the hotel and I missed the reservation deadline. When I explained that on this trip I would be traveling alone with my daughter and really needed... More 

Helpful?
Thank Sheryl H
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Sheryl H: Thank you for your posting. We appreciate your wonderful comments regarding your overall visit with us, especially your compliments regarding Renita and all the Associates you came in contact with. We hope you can come and visit us again very soon; we do look forward to welcoming you back! Happy and Safe Holidays to you and yours! More 

No where, Midwest
Level Contributor
75 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 weeks ago

So we got bumped on our flight, no big deal we were on vacation. The airline placed us at the Sheraton just minutes for the airport via a shuttle. We arrived and had a terrific room that we really would have loved to stay longer at. The staff was super friendly everywhere. The chef there is outstanding and they have... More 

Helpful?
Thank Midwest
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Midwest: thank you for your posting. We were thrilled to hear that your short overall visit with us was outstanding and you thoroughly enjoyed our delicious pasta station. We also appreciated the wonderful compliments regarding your interaction with our Chef and staff who always go above and beyond to welcome all our guests. We hope your flight to your... More 

Level Contributor
129 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 weeks ago via mobile

Check in was quick and friendly. Got up to the room and it was miserably hot since the AC was turned off, after 3 hours of it running on high it was still hot in the room so I gave up and went to bed. Pillows were worn out, bath towels were very old, thin and scratchy. Worst part is... More 

Helpful?
Thank AllStarMP
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear AllStarMP: Thank you for your posting. We sincerely apologize for the numerous guestroom deficiencies you encountered which are totally unacceptable! Please contact Emmanuel Omigie, Director of Housekeeping, to discuss these issues in detail. Again, we are truly sorry and hope you can give us another opportunity to welcome you back in the future. More 

Minnesota
Level Contributor
34 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 4 weeks ago

I stay at this hotel when ever I'm in Atlanta. The staff always gives a warm welcome. Rooms are very clean and comfortable. With in walking distance of Ruby Tuesday. Shuttles drivers are always very courteous no matter what time of the night or day.

Helpful?
Thank meema59
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear meema59: Thank you for you wonderful posting. We appreciate your time to let us know that your overall visit at the Sheraton Atlanta Airport was wonderful! So glad to hear that our staff provided you with our usual warm hospitality! Please come back soon! More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

The room was up to Sheraton's usual standards. The check in staff were great. I found the internet unusable. Called the front desk and the person who responded did not seem to care and was not very helpful or supportive. To customers, it works or it doesn't.

Helpful?
1 Thank FamilyPittMan
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear FamilyPittMan: Thank you for your posting. We are very sorry to hear that you had issues with your internet; we are diligently working to correct this as soon as possible. We sincerely apologize for this inconvenience and hope we have another opportunity to welcome you back. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Great and clean place. Very helpful staff. Only complaint is that staff lost our tax exempt form somehow! However, staff was very patient and helpful in getting everything fixed. Would recommend hotel.

Helpful?
Thank Andrew H
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Andre H: Thank you very much for your posting and positive feedback. So glad to read that our staff were able to correct your issue with the tax form. We also appreciate your recommendation of our hotel and hope to welcome you back very soon! More 

Mobile
Level Contributor
6 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

Was looking for a hotel and had experience with Starwood properties so decided to try it. I booked the room with the Sheraton Club upgrade. The person at the desk was more than awesome and welcoming. The note that I left on my reservation requesting a king bed was noted and granted without me saying a word. My room was... More 

Helpful?
Thank Larry C
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Larry C: Thank you very much for your 5-Star Rating! We were delighted to read that your experience at the Sheraton Atlanta Airport was awesome. Also glad to hear that you thoroughly enjoyed your Club Level experience and our delicious fares in our Club Lounge. The great news is we will have a brand new Club Lounge starting in... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Road, Atlanta, GA 30337
Region: United States > Georgia > Atlanta
Price Range: $156 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
10 questions
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Eugene, Oregon
Eugene, Oregon
3 months ago
Wilmington, Delaware
9 months ago

See all questions (10)

Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is a list of area restaurants and a hotel shuttle is available to take you and return you to the hotel when done.”
 of 5 bubbles SherylH679, 23 Nov 2016 | Read review
“SPG member”
 of 5 bubbles diannl2016, 22 Oct 2016 | Read review
“parking garage view, nothing exciting”
 of 5 bubbles shar0nl6, 20 Oct 2016 | Read review
“Simply ask for a quiet room.”
 of 5 bubbles Femmedefleur, 24 Sep 2016 | Read review
“even rooms such as 624 face the airport. I did not hear any airport noise”
 of 5 bubbles nelsonrandall, 17 Sep 2016 | Read review
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