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Sheraton Atlanta Airport Hotel

Booking.comUS$99*
View Deal
#61 of 173 Hotels in Atlanta
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$146*
US$99*
US$146*
US$99*
US$146*
US$99*
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Sheraton Atlanta Airport Hotel
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1,218 Reviews from our TripAdvisor Community

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Showing 1,181: English reviews
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Springfield, United States
Reviewed 3 days ago NEW

When I was growing up, Sheraton was thought of as one of the best hotel brands in the country; at least for my family, it was a big deal to be able to stay at one. This property did not even come close to living up to that billing. The room felt like a modestly renovated Motel 6; the bathroom...

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Helpful?
Thank Gautam B
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Gautam B: We thank you for your posting. We are sincerely very sorry to hear about all the inconveniences you incurred while being a guest after being stranded by the airline. We are working diligently to improve all areas mentioned. We also appreciate your compliments regarding our food from in-room dining. We hope your flight to your destination was...

Cleveland, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 1 March 2017

Held a 2 day seminar here. Meeting room was perfect - roomy, high ceiling, meeting room was more square (not long a narrow long room most hotels have),temperature was good and even though it's by the airport you cannot hear any planes in the meeting room or your sleeping room. Catering staff was great, on time and food was very...

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Helpful?
1Thank Marianne S
About Hotel's Favourite Review
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Marianne S: We thank you for your overall feedback regarding your meeting and stay with us. We appreciate your very nice posting and hope to welcome you back again very soon.

Reviewed 1 week ago

A very tired and dated Sheraton in need of some TLC. The bed was good. Everything else - from the flooring to the fixtures to the furniture - needs attention and updating. Convenient location to the airport. They do have a free shuttle.

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Helpful?
Thank Curtiswcallaway
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Curtiswcallaway: We thank you for your posting and overall constructive feedback. We are working to correct the deficiencies you mentioned regarding condition. We also appreciate the positive comments regarding our convenient location and that we provide free shuttle service. Thanks for staying with us.

Goldsboro, North Carolina
Reviewed 1 week ago

After my last underwhelming Sheraton stay about a year ago, I figured it was time to give them another chance and take a break from my usual Hilton routine. It proved to be a mistake again. Rooms/furnishings were dated. Room A/C struggled in mild (70F) outdoor temps. I booked a club room online for the Park'n'Fly service. Between the front...

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Helpful?
Thank Matt M
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Matt M: Thanks so much for your posting and valuable feedback. We truly apologize for the inconveniences you incurred while being our guest. I have forwarded your comments on to all areas concerned so they can correct these deficiencies. Please note we are working hard to improve the condition of our hotel. Again, we apologize and we thank you...

Reviewed 1 week ago via mobile

Recently stayed at this hotel when stuck in Atlanta, they have a reliable shuttle to and from the airport, the rooms are tidy and well appointed, and the food in the restaurant was ok. Wifi was also fast enough to stream video with little buffering. Only bad thing was that my AC didn't seem to work very well (seems to...

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Helpful?
Thank Frank A
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Frank A: Thanks so much for your posting and overall very nice feedback. I have forwarded your comments regarding your HVAC unit to our Engineering team to ensure all guestroom units are working properly. We hope your flight to your destination was stress-free and look forward to welcoming you back.

Reviewed 2 weeks ago

Ended up here when Delta had a snafu. Very good and caring staff. Rooms were nice. Close to airport so easy to get back to try and make the next flight you're scheduled for. Surprisingly quiet given the proximity to the airport.

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Helpful?
Thank Scott M
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear Scott M: Thank you so much for your very nice comments. We are truly sorry to hear that you were a distressed passenger, but are so happy that we were able to provide you with nice accommodations and service. We hope your flight back to your destination was just as stress-free.

Summerville, South Carolina
Reviewed 2 weeks ago via mobile

The photos speak for themselves, on top of that, it's dated.. $15 for breakfast ( wasn't bad).. a grab and go stand is a little pricey.. nice staff.. Reminds me on a motel not a hotel.. Sheraton? Sheraton? Where art thou?

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Helpful?
Thank msjordan29
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear msjordan29: We thank you for your posting. We appreciate all the constructive feedback regarding your overall stay and we are working diligently to remedy the deficient areas. Again, thanks so much for your comments.

Reviewed 3 weeks ago

Woke up to bed bug bites, and found live well fed bugs on the bed and the pillow. Now dealing with panic attacks because I don't know if I may have brought any home with me. To make it worse, the Front Desk Manager was MIA, and the young ladies in attendance were grossly unable to offer the slightest assistance....

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Helpful?
2Thank Adenike F
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Thank you for taking the time to complete a posting in regards to your recent stay at the Sheraton Atlanta Airport Hotel. We are sorry to hear about the bed bug issue that you experienced. As we stated in the letter we have sent you, the resurgence of bed bugs, brought in from international travelers, has grown tremendously in the...

Faringdon, United Kingdom
Reviewed 3 weeks ago

In need of some refurbishment. Mix of helpful and totally unhelpful staff. Quite a large bedroom. Lighting was a bit dim. Had access to the Club Lounge, which includes good quality breakfast, snacks and drinks. We had staff failing to turn up toe set up the breakfast for 6.30 am on two mornings. Fantastic view from the lounge across the...

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Helpful?
1Thank 440JOH
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear 440JOH:Thank you for taking the time to complete a posting in regards to your recent stay at the Sheraton Atlanta Airport Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences. We have shared your...

Warner Robins, Georgia
Reviewed 4 weeks ago

The room was very big and clean. There was plenty of room to move around. The AC took a few minutes to cool off the room but once it got to temperature it was very comfortable. The beds were very comfortable. Plenty of USB ports for phone charging next to the bed. The only problem I had was our room...

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Helpful?
Thank David L
Exec_1900, Manager at Sheraton Atlanta Airport Hotel, responded to this review

Dear David L: We appreciate and thank you very much for your overall very nice posting. We are so glad that you enjoyed your visit with us. I have also sent your comment regarding the drapes in your guestroom on to our team to ensure that they are repaired. Again, thanks so much for your kind feedback. We look forward...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Our complimentary airport shuttle runs every 20 minutes to and from Ground Transportation at Hartsfield-Jackson International Airport (ATL), a half-mile from our full-service hotel. Downtown Atlanta and its major attractions are only 10 minutes away-including the new Georgia Aquarium; Turner Field, home of the Braves; and Atlantic Station, a new retail and entertainment district. The Georgia International Convention Center is two miles away. ... more   less 

Additional Information about Sheraton Atlanta Airport Hotel

Address: 1900 Sullivan Rd, Atlanta, GA 30337-5706
Region: United States > Georgia > Atlanta
Price Range: $173 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Atlanta Airport Hotel 3.5*
Number of rooms: 395
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#32 Family Hotel in Atlanta
#40 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Airport Hotel staff and other travellers.
15 questions
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Florida Keys, Florida
Madisonville, Tennessee

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Questions? Get answers from Sheraton Atlanta Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club may be closed even if you book club level room”
mattmoon9, 15 Apr 2017 | Read review
“Just go somewhere else...oh, and read customer reviews first. If I had just done that, I would have found reports going back to 2010”
adenikef2016, 3 Apr 2017 | Read review
“Avoid the east side if you like to sleep late”
davidlE9391DC, 30 Mar 2017 | Read review
“Ask for room with the newly installed TVs. Others might mot be working.”
F9454IBcindys, 27 Mar 2017 | Read review
“I enjoyed watching the planes from the airport side of the room. A higher room would be better for this.”
khill72, 14 Mar 2017 | Read review
5 of 5
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US$99* /night
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Prices are for 1 room, 2 adults
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