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Twelve Atlantic Station

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Twelve Atlantic Station
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337 Reviews from our TripAdvisor Community

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Showing 323: English reviews
Austin, Texas
Reviewed 9 November 2016

I recently stayed here and overall I give it a solid B but that's it. The suite I was in was large and spacious but there were a number of things missing, specifically it seems to me that this property perhaps used to be a condo complex? (honestly not sure but it felt that way) but they took out certain...

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Helpful?
Thank Kyle D
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Kyle D, Thank you for your recent review of TWELVE Atlantic Station on TripAdvisor. I am sorry that we fell short of your expectation this visit. We will be renovating the hotel between now and May 2017. We intend to move from decent to great and receive a solid "A" ranking from you in the future. We hope you...

Naperville, Illinois
Reviewed 14 October 2016 via mobile

I've returned to Twelve because the location is so convenient for my business obligations and wanted to update my May review.The manager promised my concerns were being addressed and I'm happy to say the floors are much improved! Thanks!

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Thank leftiowa
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear leftiowa, Thank you for giving us another opportunity to serve you. As we progress with our renovation, which will be complete in May, we will be interested to know your feedback as we seek to improve. All the best, Frank Kren General Manager TWELVE Atlantic Station Hotel

Newcastle upon Tyne, United Kingdom
Reviewed 23 September 2016 via mobile

Stayed here for 3 nights on business, didn't really use the kitchen/living area although nice touch for those staying a while. I really appreciated the water/ice machine on the fridge and if I'd been staying longer I would have made use of the coffee machine. The bed was very comfortable, I can't fault it and I slept like a baby....

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Thank emmacallaghan79
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear emmacallaghan79, Thank you for sharing your experience at the Twelve Atlantic Station through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to...

Tennessee
Reviewed 23 September 2016 via mobile

Just stayed 2 nights at the Twelve and really enjoyed it. Staff was very friendly and helpful. The room was a complete 1-br apartment with a fully equipped kitchen with a really nice view of the downtown skyline from the balcony. The room was very clean, the bed was so comfortable and it was nice to have so much extra...

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Helpful?
Thank ShellPR
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Shell PR, Thank you for sharing your experience at the Twelve Atlantic Station through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback is important to us. Thank you for staying at the...

South Windsor, Connecticut, United States
Reviewed 23 September 2016

The units are fully equipped with stove, microwave, dishwaher and full size fridge. Most room also have a balcony. The hotel is a split between guests and residents. Some wear and tear as expected, but nothing overwhelming. I will be back.

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Helpful?
Thank Gavin B
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Gavin B, Thank you for sharing your experience at the Twelve Atlantic Station through Trip Advisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire...

Atlanta, Georgia
Reviewed 13 September 2016 via mobile

The pro for this hotel is its customer service which I would rate a 5. The hotel carpets in the hall, the rooms (I viewed 3 different rooms before I selected 1), the beds were not acceptable. The carpets in the hall floors need to be replaced or maybe just cleaned, they were disgusting. The rooms were outdated and I...

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Helpful?
Thank Jennifer H
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Jennifer H, Thank you for taking the time to complete the Trip Advisor review regarding your recent stay at the Twelve Atlantic Station Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. Thank you very much for...

Atlanta, Georgia
Reviewed 7 September 2016 via mobile

The hotel is conveniently located in Atlantic Station. A very lovely hotel with great customer service. I can't comment on the food because we didn't eat at the hotel. When we first got to our room, we noticed one of the double beds was broken. We immediately called the front desk and they sent maintenance up but this was not...

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Thank Sharline M
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Mr. Hogan, Thank you for taking the time to complete the Trip Advisor review in regards to your recent stay at the Twelve Atlantic Station. We appreciate your kind words about customer service. Your comments will be shared with the ladies and gentlemen. We continue to be committed to provide memorable experiences with exceptional service. We hope to have...

Reviewed 31 August 2016

Wow is all I can say. This was the perfect choice as i was in town for the Hair Show. It was perfectly located, close enough to nightlife, food and shopping. What else would you need while staying in Atlanta, GA. I will be visiting again really soon for an Atlanta Falcons game. Everything you need is right here.

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Thank Rana J
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Rana J, Thank you for sharing your experience at the Twelve Atlantic Station through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to...

Oak Ridge
Reviewed 30 August 2016 via mobile

I loved this place and I want even here for a full day. So many possibilities. Beautiful and spacious. The room was like a little upscale apartment and had everything we needed. The separate shower/tub was great. View amazing. Hotel lobby and adjacent Starbucks was very convenient. Shopping within just a few steps. Seriously. It's a no brainier...ill be staying...

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Thank Janie277 S
FrankKren, General Manager at Twelve Atlantic Station, responded to this review

Dear Janie277 S, Thank you for sharing your experience at the Twelve Atlantic Station through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you enjoyed your stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is important to us....

Rome, Italy
Reviewed 25 August 2016

I visited this hotel again during my stay a couple of weeks ago. Frank, the manager, was very kind and genuinely interested in ensuring a nice visit. The hotel was full, due to a tennis tournament taking place close by. But even with the hotel full, it didn't feel like it. The staff was friendly and helpful, and the housekeepers...

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Thank ANF1111
FrankKren, Manager at Twelve Atlantic Station, responded to this review

Dear ANF1111, Thank you for your kind words on Trip Advisor regarding your recent stay at the Twelve Atlantic Station. As our valued guest, we appreciate your long time loyalty and will value your future feedback as we embark on our hotel renovation which will bring us to "like new" status by May of 2017. We will look forward to...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Lobby at Twelve
Lobby at Twelve
Cuisines: American, Contemporary
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Twelve Atlantic Station

Address: 361 17th St, Atlanta, GA 30363
Region: United States > Georgia > Atlanta > Atlantic Station
Price Range: $281 - $578 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Atlantic Station 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
12 Atlantic Station
Twelve Atlantic Station Atlanta
Twelve Atlantic Station Hotel Atlanta
Hotel Style:
#30 Luxury Hotel in Atlanta
#55 Romantic Hotel in Atlanta
#59 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Twelve Atlantic Station staff and other travellers.
7 questions
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Questions? Get answers from Twelve Atlantic Station staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the 2 bedroom suite. Also if you need a washer and dryer make sure to request ahead of time!”
 of 5 bubbles 16jeffm, 19 Dec 2016 | Read review
“This is a Marriott Hotel”
 of 5 bubbles 642ranaj, 31 Aug 2016 | Read review
“Ask for a city view”
 of 5 bubbles ATL-travel71, 16 Aug 2016 | Read review
“Bring earplugs if you're a light sleeper.”
 of 5 bubbles vtanga, 29 Jun 2016 | Read review
“Room had a very nice and different layout.”
 of 5 bubbles jazzman442016, 20 May 2016 | Read review
5 of 5