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Fairfield Inn & Suites Atlanta Downtown

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Traveller (203)
Room & Suite (68)
Dining (22)
Overview
  • Excellent37%
  • Very good29%
  • Average17%
  • Poor8%
  • Terrible9%
Travellers talk about
“valet parking”(58 reviews)
“five points”(28 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
Fitness centre
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (644)
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616 results
Traveller rating
218
177
108
53
60
Traveller type
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LanguageEnglish
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218
177
108
53
60
Show reviews that mention
All reviewsvalet parkingfive pointsbreakfast ladiesmarta stationpolice presencefree shuttlethe breakfast areawithin a mile radiusvalet staffshuttle serviceliving roomfree breakfastbooked this hotelsouthern hospitalityhotel is greatcoca colayogurt
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1 - 5 of 616 reviews
Reviewed 1 week ago

I am a huge fan of Marriott because I know I can consistently stay in a good, clean room with quality service but this one did come anywhere near meeting those expectations. Our first room smelled of paint fumes or something of the like--which came...More

Thank Meredith A
Response from kenballard, Front Office Manager at Fairfield Inn & Suites Atlanta DowntownResponded 1 week ago

We do sincerely apologize for falling short of meeting your expectations. We are currently going through a renovation as well as the surrounding area. I appreciate your feedback and thank you so much for staying with us.

Reviewed 3 weeks ago via mobile

There is a major transient issue surrounding the hotel. Shops are boarded up, and there is garbage everywhere. We immediately found other accommodations upon arrival to the hotel. I gave the hotel one star because the staff was extremely helpful and accommodating. Even with the...More

Thank Lisa_030871
Response from kenballard, Front Office Manager at Fairfield Inn & Suites Atlanta DowntownResponded 2 weeks ago

Thank you for sharing your experience with us. We are working with the city to clean up the surrounding area. Thank you for staying with us.

Reviewed 3 weeks ago

We were on the 12th floor and could hear everything going on outside. We didn't get any sleep at all. There were at least 100 people on the corner and they were preaching until well after midnight. We literary could hear every word they said....More

Thank caroljb
Response from kenballard, Front Office Manager at Fairfield Inn & Suites Atlanta DowntownResponded 2 weeks ago

Thank you for sharing your experience. We will use your feedback as a training opportunity to better your experience with us. The addition amount was just an authorization hold witch will fall off. Thank you for staying with us.

Reviewed 3 weeks ago via mobile

Our arrival was smooth and we were hopeful of a nice stay. The desk and management that evening were great. Very helpful and accommodating, with dining choices and shuttle service. When we returned, our radar went up when lots of police were stationed outside the...More

Thank ladybugtx76
Response from kenballard, Front Office Manager at Fairfield Inn & Suites Atlanta DowntownResponded 2 weeks ago

We do sincerely apologize for falling short of meeting your expectations. We will use your feedback as a training opportunity to better serve our future guest guest. The city is working on cleaning up the surrounding area. Thank you for your feedback and thank you...More

Reviewed 4 weeks ago via mobile

I have to say I have never reviewed a hotel before , but enjoyed my stay so much I had to this time. First if all they accomodated an early checkin by 4 hours. Tamika at the front desk was so welcoming and from the...More

1  Thank mihalkofla
Response from kenballard, Front Office Manager at Fairfield Inn & Suites Atlanta DowntownResponded 4 weeks ago

Thank you so much for sharing your feedback. We are happy to hear you enjoyed your stay. Thank you so much for staying with us.

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$157 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$157 - US$350 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (203)
Room & Suite (68)
Dining (22)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
mbg996
30 October 2017|
AnswerShow all 6 answers
Response from cam044 | Reviewed this property |
We did not walk anywhere, the shuttle at the hotel was a good perk. Was not too sure about the area where the hotel is located, but as said previously, there were a lot of police around. If it is a male asking this... More
1
Vote
Sandcastles75
7 April 2017|
AnswerShow all 10 answers
Response from vijay D | Reviewed this property |
yes
1
Vote
arvindverma
5 February 2017|
Answer
Response from Tommyboy2014 | Reviewed this property |
Smoke Free Facility, sorry !
0
Votes
Room Tips
"stay elsewhere!"
Read review
"No rooms are good. Not even on the 12th floor."
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"Chose a room opposite of the rail line"
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"Go somewhere else."
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