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Fairfield Inn & Suites Atlanta Downtown

619 reviews
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Traveller (185)
Room & Suite (65)
Dining (18)
Overview
  • Excellent36%
  • Very good30%
  • Average17%
  • Poor8%
  • Terrible9%
Travellers talk about
“valet parking”(54 reviews)
“five points”(27 reviews)
Free Wifi
Parking
Breakfast included
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
Fitness centre
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (619)Write a Review
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Traveller rating
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58
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207
173
104
49
58
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All reviewsvalet parkingfive pointsbreakfast ladiesfront deskmarta stationfree shuttlebreakfast roomvalet servicewithin a mile radiuswaffle housethe security guardliving roombig citythe shuttle drivergeorgia domedesk staffevery employee
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161 - 165 of 591 reviews
Reviewed 14 February 2016 via mobile

I spent a week in Atlanta for business, and the stay here overall was great. The staff are so friendly. They greeted us every evening, and we're so cheery at the complimentary breakfast. The people who cleaned the room left us notes thanking us for...More

Thank Brandon S
Response from Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta DowntownResponded 27 February 2016

Thank you for your review, and thank you for staying with us!

Reviewed 12 February 2016

If you are looking for great customer service, look no further! Right across from Marta and Underground Atlanta, close to lots of restaurants - you can walk but the shuttle folks will take you to areas nearby. Desk, Valet, Shuttle, Breakfast Staff and everyone else...More

Thank constanttraveler03
Response from Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta DowntownResponded 12 February 2016

Happy to hear you enjoyed your stay, thank you for staying with us!

Reviewed 8 February 2016

I was in town for a show a few weeks ago and booked this hotel without even thinking twice about it. First off, the area is in downtown and you can walk to the CNN building and the Coca Cola building and the conference center,...More

Thank ShannonW3
Response from Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta DowntownResponded 12 February 2016

I do apologize for the area, we are working with the city to better control the environment and clean up the area. We are in the process of upgrading our elevators, we understand how this may have been an inconvenience and we do apologize. Thank...More

Reviewed 6 February 2016 via mobile

First class resorts could learn from this Fairfield customer service. Everyone is always out going and seeing what else they can do to make your stay better. Special kudos to the staff in the breakfast area. The room was large and very clean. Room could...More

Thank Henry N
Response from Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta DowntownResponded 9 February 2016

Thank you so much! Its reviews like yours that remind us why we work so hard. Thank you for staying with us!

Reviewed 3 February 2016

The lobby is small a bit confusing the hotel is a bit out of the way, but the staff is great and rooms are beyond clean. We greatly enjoyed our stay my only gripe would be with the am valet they had let a catering...More

Thank Nic1597
Response from Ashley K, Guest Relations Manager at Fairfield Inn & Suites Atlanta DowntownResponded 4 February 2016

Thank you for bringing this to my attention, I have spoken with my valet team, so that they can be better prepared to handle situations like this in the future. Thank you for staying with us!

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$186 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$186 - US$375 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (65)
Dining (18)
Business Centre & Event Rooms (7)
Family and Play Areas (2)
Questions & Answers
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mbg996
30 October 2017|
AnswerShow all 6 answers
Response from cam044 | Reviewed this property |
We did not walk anywhere, the shuttle at the hotel was a good perk. Was not too sure about the area where the hotel is located, but as said previously, there were a lot of police around. If it is a male asking this... More
1
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Sandcastles75
7 April 2017|
AnswerShow all 10 answers
Response from vijay D | Reviewed this property |
yes
0
Votes
arvindverma
5 February 2017|
Answer
Response from Tommyboy2014 | Reviewed this property |
Smoke Free Facility, sorry !
0
Votes
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Room Tips
"Corner rooms probably have a better view. I would stay higher to avoid street noise."
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"Get one higher up or not on the street."
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"the higher the better..."
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"High floor"
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