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Twelve Centennial Park

#86 of 174 Hotels in Atlanta
Certificate of Excellence
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Twelve Centennial Park
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375 Reviews from our TripAdvisor Community

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Showing 360: English reviews
Washington DC, District of Columbia
Reviewed 9 September 2015 via mobile

I travel to Atlanta once a month on business. I normally stay at Starwood properties, in particular W Hotels. I love the vibe and the way they treat their guests. On my most recent business trip to Atlanta, the rate for the W Hotels was more than $250/night. I searched for a hotel with similar amenities and found Twelve Hotel....

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2Thank Kim_Better_Thompson
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Kim_Better_Thom, Thanks for posting a super review about your recent stay at the hotel. I am delighted to read that you enjoyed the hotel and the in room amenities provided in our suites. I am happy to read the Robin took good care of you and was able to allocate a suite with a nice view overlooking the pool....

Reviewed 4 September 2015

Really nice hotel that has a nice atmosphere and all the amenities. Great front desk staff and right next door to MARTA. We liked the toiletries provided and the bathroom was superb. We had some drinks at the cute tiki bar and were served by a really lovely bartender. A very enjoyable stay.

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Helpful?
Thank MelenieNZ
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear MelenieNZ, Thank you for posting a great review about your recent visit to the hotel. I am delighted that you enjoyed your accommodations and the service provided during your stay. The location as you point out is ideal for getting around the city using the MARTA transit system with the Civic Center station being located next to the hotel....

Gloucestershire, United Kingdom
Reviewed 1 September 2015

Really excited to be in what appeared to be a great hotel in a fab location. Then after a couple of days got locked out of room when door lock died. Maintenance guy fixed after a while. Then it happened again a couple of days later and manager took ages to get it open. Found out from maid it happens...

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Helpful?
Thank Lise N
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Lise N, Thank you for the review and my sincere apologies for the inconvenience that the door lock "dying" caused you during your stay. While the locks do malfunction and require replacement over time, this is certainly not something that happens all of the time as you were unfortunately informed. That being said we should have proactively moved you...

Chicago, Illinois
Reviewed 31 August 2015

Loved the room with kitchen, living room and good size bedroom. Bathroom was huge with a big walk-in shower. Hotel employees were polite. Valet always had my car ready with door opened & nice comments.

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Helpful?
Thank Miles111
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Miles111, Thank you for the review and I am delighted that the hotel suited what you needed. I am glad that you enjoyed your accommodations and it is always a pleasure to read great comments about the service that our staff provided. I do hope that we have the opportunity to welcome you back on a future occassion. sincerely,...

Dallas, Texas
Reviewed 18 August 2015 via mobile

Howdy! Hotel Snob was back in the ATL for work. That being what it is, I was really looking forward to my stay at the Twelve. Sadly, this property is showing is age and lack of care. I stayed twice this month. Each stay was two nights. I had such a poor experience the first time, I wanted to be...

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Helpful?
Thank TXDiva2013
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear TXDiva2013, Thank you for your review and of course I am dissapointed that we missed the opportunity to give you a better experience. I note and thank you for the pros and cons that you highlight and will share them with the team so that we can work towards improving the areas that you highlight. Please accept my apologies...

Auburn, Alabama
Reviewed 17 August 2015 via mobile

Great location. Great service (except for a little attitude from checkout employee, but nothing worth a negative review!) Valet was prompt and courteous. Food and service at ROOM was awesome! I will say that in our 2BR suite the ceiling in the den looked recently repaired and out of place in this establishment. And the sink in the master bath...

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Helpful?
1Thank markjenkins1966
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear markjenkins1966, Thank you for posting a great review about your stay at TWELVE. I am delighted to read that you enjoyed your accommodations and the service that you and your family experienced. The location is ideal for getting around downtown on foot. I do hope that we see you on a future visit to Atlanta. sincerely, John Reilly

Malaga, Spain
Reviewed 8 August 2015

my wife stayed there 5 days in march .we got a package sent over to the adress of the hotel stating on shipping tag her name and that she was a guest at the hotel. on 5th of march my wife goes to check in desk to warn that she s expecting a package ,if it had arrived,and to be...

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Helpful?
4Thank juwon3000
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Juwon3000, First let may apologize that you were inconvenienced by not being able to locate your package. On looking into the issue I was informed that the package arrived and your wifes name was not on the reservation and was different to the registered name. We only accept packages for guests who are registered in our system. I am...

Birmingham, Alabama
Reviewed 7 August 2015 via mobile

Upon arriving at Twelve Centennial Park Hotel we realized that our "1 bedroom deluxe suite" reservation wasn't correct due to a 3rd party booking vendor. In tow with my 2 kids and my husband rushing off to a meeting the front desk manager, Devona Sinclair was so professional and kind that she upgraded us to a two bedroom suite. This...

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Helpful?
Thank bamacampers
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear bamacampers, Thank you for posting a super review about your recent stay at the hotel. I am delighted that Devona was able to turn a potential problem into a positive that made your stay with us more enjoyable. I know as a family traveler myself how important it is to ensure the kids are comfortable so that the parents...

Savannah, Georgia
Reviewed 6 August 2015

Hotel is clearly in great condition and very new. Everything was immaculate. The deluxe suites are huge and have double sink bathrooms, it was the perfect space for having guests over since the bedroom area is not in sight of the kitchen/living room area (and it wasn't too much extra). Check-in was a breeze and the staff very helpful. Valet...

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Helpful?
1Thank Ansley E
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear Ansley E, Thank you for your review. I am delighted to read that you enjoyed the space and layout of your accommodations. Good to hear that your check in experience was easy and our team members provided a great level of friendliness. Lunch is always polular and as you point out a great value for some excellent dishes. Good...

Yorktown Heights, New York
Reviewed 30 July 2015

Had a huge one bedroom suite with a full kitchen- it was lovely! It was very clean and the kitchen was well stocked. The bed was fairly comfortable, although it was 'dead' on the end. If you sat on the end you just sank down and never sprang up. The suite had a full wall of windows on a busy...

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Helpful?
Thank einafets7
GeneralManagerTH, General Manager at Twelve Centennial Park, responded to this review

Dear einafets7, Thank you for staying with us and thank you for your review. I am happy to read that you enjoyed the spaciousness and the amenities in your suite. I note your comment on your check in and I will follow up with our front desk team as we talk daily at our shift briefings about providing our guests...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
This upscale hotel is 0.5 miles from The World of Coca-Cola and across the street from a rapid-transit stop. ... The stylish 1- and 2-bedroom suites feature free WiFi, flat-screen TVs in the living and sleeping areas, DVDs and a console for accessing hotel services such as dinner reservations or valet parking. All rooms have laptop safes and desks with ergonomic chairs as well as full kitchens with stainless steel appliances. The fine-dining American restaurant has an outdoor terrace. There's a rooftop pool deck and a fitness center. ... more   less 

Additional Information about Twelve Centennial Park

Address: 400 W Peachtree St NW, Atlanta, GA 30308-3536 (Formerly Twelve Hotel & Residences Centennial Park)
Region: United States > Georgia > Atlanta
Price Range: $213 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Twelve Centennial Park 4*
Number of rooms: 102
Reservation Options:
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Also Known As:
12 Centennial Park
Twelve Centennial Park Atlanta
Twelve Centennial Park Hotel Atlanta
Hotel Style:
#25 Luxury Hotel in Atlanta
#41 Family Hotel in Atlanta
#73 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Twelve Centennial Park staff and other travellers.
5 questions
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Questions? Get answers from Twelve Centennial Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose and end of the hallway suite.”
derekcui2017, 8 Mar 2017 | Read review
“Don't Stay Here.......”
carol5029, 7 Mar 2017 | Read review
“Anything above 9th floor”
jayjo_11, 18 Feb 2017 | Read review
“Top floor, odd numbered room (West Facing), East facing view is completely blocked.”
49ejn, 17 Feb 2017 | Read review
“This hotel sits between the interstate and a busy feeder road. Stay in a high room to avoid the street noise.”
ccrich, 30 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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