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The hotel seemed interesting based on the reviews, though there were some issues so we tried to call to ask some questions before we booked. We were put on hold for over 10 minutes. We called back and when they finally answered, we were informed...More
Thank Shane P
Response from Tamara D, Front Office Manager at 12 Downtown, Autograph CollectionResponded 31 August 2017
Good day Shane P
I am sorry to hear that you had this experience while you tried calling the Hotel Front Desk. We are working hard and trying to improve our service every day. It is your feedback which supports us and find the little...More
We stayed overnight in Atlanta on our way to Helen Georgia. The hotel was fantastic! Beautiful, large room with nice amenities and a wall to separate the sleeping area from the entertaining area. We had our 8mo baby with us, the space was great. She...More
Response from Tamara D, Front Office Manager at 12 Downtown, Autograph CollectionResponded 24 August 2017
Good day StougR01!
Thank you for your awesome review!
We are glad you could take advantage of our specious King Suite
and enjoyed your time at the Twelve.
We are looking forward to welcome you back soon!
Went on anniversary to stay. Awesome room and amenities, close to peach tree where you can eat and get around easily. Their room is spacious and very clean with a tub and shower in the room! Me and my love one will come back again
Thank Hanna M
Response from Tamara D, Front Office Manager at 12 Downtown, Autograph CollectionResponded 12 May 2017
Dear Hanna M,
Thank you for your awesome review!
We are looking forward to welcome you and your loved one back
and enjoy all the amenities we have to offer!
I wish you a nice weekend!
Wasn't really thrilled like other Marriott locations. Staff was nice. The room looked worn and not well maintained. This was my first time at the location, my overall thoughts were just okay location. Nothing spectacular.More
Thank Miss Jay E
Response from Tamara D, Front Office Manager at 12 Downtown, Autograph CollectionResponded 5 May 2017
Good day Miss Jay E,
Thank you for your review. We appreciate your honesty.
I hope it was not your last stay with us - we are going to have
a renovation soon, so if you come back it definitely will be something spectacular!
We were here for a conference at the Georgia Congress Center (main convention facility). This hotel was convenient to getting to our events without being in the congested section of Atlanta. It is a 50/50 private condos/hotel rooms, which I've never seen before. So, in...More
1 Thank Franklin518
Response from Tamara D, Front Office Manager at 12 Downtown, Autograph CollectionResponded 1 May 2017
Thank you for your detailed feedback. We are very proud of our Staff and the Service we provide - unfortunately we have fallen short in some areas - We address this lack of attention for detail with our Housekeeping Management to ensure this...More
Response from RustinMoore | Property representative |
Greetings. There is no shuttle to or from the airport but for $2.50 you can take the MARTA from the airport to the doorsteps of the hotel. Just take the MARTA north to the Civic Center station and we are right next door. As... More
Greetings. There is no shuttle to or from the airport but for $2.50 you can take the MARTA from the airport to the doorsteps of the hotel. Just take the MARTA north to the Civic Center station and we are right next door. As far as local attractions, the hotel is only a .5 mile walk to Centennial Olympic Park and all of its surrounding attractions like the GA Aquarium, Civil Rights Museum and World of Coke.