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About
#80 of 195 hotels in Atlanta
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Situated in the heart of Atlanta, Georgia, Aloft Atlanta Downtown is directly across the street from AmericasMart. You'll be steps away from the World of Coca-Cola Museum, Georgia Aquarium, Georgia Dome, Centennial Olympic Park, and Georgia World Congress Center, and close to shopping, restaurants and golf. Rise and shine in our bright and modern Aloft rooms, featuring plush platform beds, walk-in showers, custom amenities by Bliss(R) Spa and more. Recharge all your gadgets with the plug & play docking station, which also links your laptop or tunes to the 42 LCD TV. Meet and mingle at our w xyz(SM) bar, grab a snack at the 24/7 re:fuel by Aloft(SM) gourmet pantry, or work and play at our re:mix(SM) lounge. Plenty of perks include fast + free hotel-wide Wi-Fi, our always-open re:charge(SM) gym, reviving splash pool, and more!
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Billiards
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Paid public parking on-site
Parking
Wifi
Pool / beach towels
Outdoor pool
Breakfast available
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Baggage storage
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Refrigerator
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
94Restaurantswithin 0.5 km
20Attractionswithin 0.5 km
Contact
300 Ted Turner Drive NW, Atlanta, GA 30308
Getting there
Car HireSee all Atlanta car hire
Nearby restaurants
Aviva by Kameel
804 reviews5 minLebanese
Ray's in the City
1,502 reviews4 minSteakhouse
Alma Cocina Downtown
979 reviews6 minMexican
Gus's World Famous Fried Chicken
577 reviews6 minAmerican
See all nearby restaurantsNearby attractions
Time to Escape: the Escape Room Experience (Downtown Atlanta)
314 reviews5 minGame & Entertainment Centres
World of Coca-Cola
14,433 reviews4 minSpeciality Museums
National Center for Civil and Human Rights
2,149 reviews5 minArt Museums
Escape The Room Atlanta
692 reviews6 minEscape Games
See all nearby attractions1212Reviews37Q+A100Room tips
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This hotel is having some problems. I stayed here on business in July 2022 for Americasmart. The location is perfect for my semi-annual trip to Atlanta. I didn't have any complaints from my stay in July so I decided to stay again in January 2023. From the moment I arrived at the front desk, and waited (and waited) to be acknowledged by the only employee on duty (she was on the phone). She didn't even look at me and give me the virtual signal, "sorry, just a minute". She finally hung up the phone and it took at least 15 minutes to check me in. This was at 3:00 pm. Prime check-in time. I thought a hotel was in the hospitality industry but it seemed like I was a complete surprise and they were not prepared for guests. The next morning, there was no hot water at 7:00 am. This was going to be a long 3 days if this trend continued. Thankfully, that was the only morning I did not have hot water. Breakfast was another issue. The menu is well-curated with good hot options and a variety of cold options too, if they are well-stocked. The refrigerator appeared as if the truck didn't show, or someone forgot to reorder the inventory. One morning, there was no one to take our breakfast order, at 7:30 am. When I have a long day of work ahead with no guarantee I will be able to eat lunch, breakfast is important. Finally someone arrived to take our orders and the lights were turned on in the kitchen. My room was never serviced. I finally wrote a note and left it at the front desk (because there was always a line of people) that I would like my room serviced. I arrived back in my room at 6pm. Housekeeping had left fresh towels and emptied the trash, but didn't make my bed. I'll let that go, but I did think it was customary to make beds as well. When I checked out, the staff member said I was all set. I requested a copy of my receipt. As I reviewed it before departing, I noted that I was charged $128 a day for parking! It was supposed to be $32 a day! They said I must drive a large truck. No, I have an SUV. Supposedly, it has been corrected but I am still concerned it might not be resolved. This hotel was obviously short staffed. The staff that was there was doing the best that they cared to do. I also highly suggest that Aloft/Marriott, supply them with a uniform. At this point, a hoodie with the logo on it would be an improvement. The staff need to be more professional and dress accordingly. For such a busy event as Americasmart, The Aloft was struggling and they seemed unprepared for their guests. It's a shame too because they are in a prime location and their beds are very comfortable. I have booked another hotel for July 2023. I hope they can turn this around and I can stay again in the future. …
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Date of stay: January 2023Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
My wife and I visited for her birthday and first trip to Atlanta. Decided to stay in the city so we could walk to the World of Coke, Georgia Aquarium, and other area attractions. As expected, being able to park the car and move about the city was a big perk. The lobby and bar area were well-maintained and the place had a nice vibe. Every member of the front staff was so nice, helpful, and went out of their way to make us feel welcome. Slam dunk on customer service, with a special shoutout to Nahvah! She was a great brand ambassador! This isn't a brand new hotel but we found our room to be well-maintained and everything was in working order.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
First off, this is not a daughter father friendly room. there was a window in the shower, which led to the main room; making it hard to shower normally. Another disappointing flaw is The bathroom sliding door that wouldn’t close, and we figured out that wedging a towel would temporarily close it. but we shouldn’t have had to. The toilet paper holder was broken, when we got in there- there was no soap. Lastly, our sleep was interrupted at 2am because the emergency evacuation alarm went off, and when we had to go down 9 floors of stairways, they laughed and said oh false alarm. Don’t even get me started on the stupid evaluators that half worked. UGH. I do not recommend this hotel stay.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
First and foremost, I must say that the staff is absolutely kind and excellent. The front desk and bar staff ensured we were met with kindness! However, the room did not meet expectations. Things were dirty, cracked, unfinished. The room is also incredibly dim. Furthermore, there was banging going on that drove me insane! I do appreciate that there was parking on the premises.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Aloft Pros nice new room Good soap and shampoo products Great central location Plenty of parking Good lobby for working/relaxing Good blackout shades Pool table is fun in lobby Gym - OK Cons Painful slow checkin caused by slow tedious computer system and potential lack of training. On check in Reception does not tell you you have to ask for daily housekeeping- be sure to tell them or you will need coffee, tea, bottled water, clean towels etc or you will be left without. Rooms have very poor lighting - quite dark with all lights on - dim over bed lights and desk light only. Coffee machine and in room coffee is horrible for this level of hotel.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked 2 nights to attend a concert at the Mercedes Benz Stadium. As longtime Marriott members, we’re pretty familiar with the brands, and we wanted proximity to the venue as our cocker spaniel was along for the ride. It’s a good thing the show was great, because our stay at this Aloft was not. Arrived in the evening and unloaded the car, and first impression of the room was overwhelmingly negative due to a smell. It permeated the space and could only be described as pungent, like ammonia. The refillable soap bottle in the shower was empty. Front desk gave us a bottle when we requested one. Went out at 5am to walk the dog and found our car with rear door window smashed. The driver window was also cracked. About a dozen other cars were hit as well. Staff at the hotel did help clean glass from the car interior, and they said we’d be refunded the parking fee ($32). As we had to spend all day waiting at the hotel for a glass service, we tried to order a late breakfast sandwich in their small market. A sour faced employee seemed bothered by our presence, and they were out of our requests. What we ended up with was barely edible, American cheese melted onto a greasy sausage biscuit. We were able to get the back window replaced but didn’t want to chance another incident, especially with another window still cracked, so we left at midnight after the show for an 8 hour drive home. Hotel agreed to prorate our stay for the second night. Smash and grabs are not the fault of hotels, of course, but know before you go that this one leaves you very vulnerable. And housekeeping needs to address the odor problem. Apathetic service leaves a sad impression, so I hope this Aloft revisits its employee culture as well.…
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Jack C wrote a review Nov 2022
Hakeem is the man. He set me up with so many women I forgot what it felt like to be a man. He is truly a mixing master. He made the greatest drinks I have ever had in my life. This guy is literally insane at drunk mixing
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I would give this place NO STARS if I could!!! HORRIBLE HORRIBLE HOOOOOORRIIIIIIBLE!!!! Our room wasn’t cleaned AT ALL during our four night stay. We didn’t get clean towels the first day so we called front desk when we returned that evening only to be told that housekeeping was gone for the day, they had no towels at the front desk and we would have to wait until 8am the best morning. We were leaving at 5am for an event so we used our old towels since they also were not removed from the room. The next day we once again didn’t have towels when we returned in the evening so we called the front desk and were told this time that they had “two bath towels but no hand or face towels”. They also required us to come down to get them. We called every single day sometimes twice requesting cleaning but it never happened. We even saw the housekeepers in the hallway and asked why our room wasn’t cleaned ONE HOUR after calling to remind the front desk to have it cleaned. They told us our room wasn’t on their list to be cleaned but we had just called!!! And had called the night before as well. Did I mention almost EVERY person I spoke to at front desk and housekeeping looked under the age of 18? Yep. There was only one tiny trash can that never got taken out. No new sheets or beds made. The bathroom door is a sliding door that doesn’t close because it’s too narrow for the doorway. The bed overhead light doesn’t work. Very dim lighting in the room due to no overhead lighting. White fingerprints on the inside of the bathroom door. Television display said “no signal” so we called the front desk to be told “channels begin at channel 11”. There was no literature in the room to tell us this. Then on day three channels 3 and up worked just fine. We were traveling with friends so we had three rooms in a block. So why did only our room have a microwave and no one else’s? Black paint speckled on orange wall probably from the floor treatment. Door to the room wouldn’t close unless pushed shut and pushed HARD. The iron even on the lowest setting burnt a whole in my friend’s shirt. No dresser in the room. There were sticky spots on the carpet!!!! Weird retro vibe. Creepy elevator. The ONLY reason we stayed here is because it was near our conference venue and the other nearby hotels were booked. I’m sure I’m missing something but you get the point which is DON’T STAY HERE!!!…
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed here for tech show downtown. Very clean, friendly staff, nice rooms, comfortable bed and a great bar. It is within walking distance to Olympic Park, the congress center and Mercedes Benz stadium. I will stay here again.
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Date of stay: September 2022Trip type: Travelled on business
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We booked this hotel for a Saturday night after an event in Downtown Atlanta. Even though we prepaid for the hotel room, we were informed upon check in that the hotel was sold out and we were being moved to another hotel 12 minutes away. No other explanation was given.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$178 - US$271 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
アロフト アトランタ ダウンタウン
LOCATION
United StatesGeorgiaAtlanta
NUMBER OF ROOMS
254
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Claim Your ListingALOFT ATLANTA DOWNTOWN: UPDATED 2023 Hotel Reviews, Price Comparison and 464 Photos (GA) - Tripadvisor
Frequently Asked Questions about Aloft Atlanta Downtown
Which popular attractions are close to Aloft Atlanta Downtown?
Nearby attractions include Time to Escape: the Escape Room Experience (Downtown Atlanta) (0.4 km), World of Coca-Cola (0.3 km), and National Center for Civil and Human Rights (0.4 km).
What are some of the property amenities at Aloft Atlanta Downtown?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aloft Atlanta Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Atlanta Downtown?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Aloft Atlanta Downtown?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Aloft Atlanta Downtown?
Conveniently located restaurants include Aviva by Kameel, Ray's in the City, and Alma Cocina Downtown.
Are there opportunities to exercise at Aloft Atlanta Downtown?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Aloft Atlanta Downtown located near the city centre?
Yes, it is 0.6 km away from the centre of Atlanta.
Are any cleaning services offered at Aloft Atlanta Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Aloft Atlanta Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Aloft Atlanta Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.