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Hilton Garden Inn Atlanta Downtown

GardenInn.comUS$161*
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#46 of 173 Hotels in Atlanta
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Atlanta Downtown
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1,533 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Atlanta Downtown
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Showing 1,487: English reviews
Reviewed 2 weeks ago

This is a great location if you are visiting Atlanta and a decent price compared to the surrounding hotels. You are walking distance to the Aquarium, Coca Cola, Civil Rights Museum, Game X, College Football HOF, Centennial Olympic Park, Sykview Atlanta, etc. Both indoor and outdoor pools and an outdoor spa. We had an AC issue and they had engineering...

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Helpful?
Thank Ray R
ttong93, Front Office Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Sincerely, Tracey Tong Front...

Saint Louis, Missouri
Reviewed 2 weeks ago

Service was good, location was good, but overall room was sad. AC didn't work, we called 2x for help in 2 days, TV didn't work for 2 days. Bathroom did not have exhaust fan to take steam out of room. For what we paid I feel it was not worth it. Will NOT stay there my next trip to Atlanta.

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Helpful?
Thank Gary B
Management response:

Dear Gary B I am very sorry to hear of your less than satisfactory stay with us. I can understand how having repeated issues with your AC, TV, and bathroom exhaust could be frustrating. Certainly such is not typical of our hotel, and I regret that you departed with such an unfavorable impression. Please give me a call on a...

Augusta, United States
Reviewed 2 weeks ago

I stayed at the Hilton downtown Atlanta, the customer service, location and breakfast was excellent. The rooms are very clean, my family enjoyed the indoor/out door pool and Jacuzzi. The hotel is close to all the attractions and dining you can walk to everything.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 909tamekah
ttong93, Front Office Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed. Tracey Tong

East coast
Reviewed 2 weeks ago

Just an average hotel with hit-or-miss facilities and staff responsiveness. AC did not work properly, and *eventually* talked to front desk staff, engineering fixed it within 20 minutes. Breakfast is a flat fee buffet that was not appetizing, but the staff at breakfast were great ( so kudos to that team!). As an infrequent Hilton Honors member, I was still...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank zenblitz
ttong93, Front Office Manager at Hilton Garden Inn Atlanta Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please...

Plantation, Florida
Reviewed 3 weeks ago

Well...we came back again to the Hilton Garden Inn. Over 30,000 volleyball players in downtown Atlanta, so you can imagine everyone trying to perfect their accomodations for the girls, check in, organize meals, etc..... Susan L, OK and I will add Orlando :) (for some fun competitive spirit), were just the best!!! Their willingness to help, their positive and cheery...

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Helpful?
1Thank rtmrtmrtm
Management response:

Thank you so much for recognizing the efforts of our staff, especially Orlando (Mr. O as I like to call him) and Susan. Both are great examples of persons with a genuine desire to care for people. We look forward to having you with us again soon.

Apex, North Carolina
Reviewed 3 weeks ago

Room was not the best, needs updating and a thorough cleaning. I had a bath towel with holes in it. The shower tile was mildewed (yuck) and the drain backed up a little. The hairdryer did not work but housekeeping brought a working one. Staff was awesome.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank sonyad342
Management response:

I am sorry to hear of your issues. We are continually improving our already great hotel product and just recently completed a full lobby renovation as well as replacing all guest room carpet and guest room sitting chair and ottoman. We are replacing our room mattresses in a couple of weeks and have just started replacement of all our guest...

Reviewed 3 weeks ago

1) The bathroom was not clean 2) The bartender at the Legal Seafood bar was not nice at all and the service was terrible. We were planning to eat at Legal Seafood, but we decided not to since we had gotten such bad service. 3) The water was shut off for the first night and all we got was a...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Amy H
Management response:

Please accept my apologies for your concerns. Cleanliness is most important and I am sorry to hear that you had issues in your guest bathroom. I typically get rave reviews on our LSF outlet and hearing that the bartender was less than friendly is most concerning and will be addressed. As you are aware, our hotel and surrounding area was...

Ottawa, Canada
Reviewed 3 weeks ago

The Hilton Garden Inn is an outstanding hotel with great amenities and services. Would definitely stay again. I would highly recommend them for others looking to stay in the hub of tourist attractions.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 31lineb
Management response:

Thanks for the kind words. I appreciate you sharing your experience with so many other travelers.

Chapel Hill, North Carolina
Reviewed 3 weeks ago

This hotel is a great location to the aquarium and coke museum. Plenty of restaurants within walking distance. They also have two pools, indoor and outdoor. We had no complaints. it was a nice stay. Staff very nice

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank elizabeth91402
Management response:

Thanks so much for you survey. We hope to have you back with us again soon.

Reviewed 4 weeks ago via mobile

Recently enjoyed a stay at this hotel. The service was great and the room was spacious. Figuring out the parking garage is a little tricky and not clearly marked. Key card access elevators​ but as we learned people like to piggyback on a single card swipe which isn't very secure. The view from the 8th was breathe taking overlooking the...

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Helpful?
Thank Timothy E
Management response:

Thank you for sharing the news about our hotel. I am so glad you had a great time while visiting Atlanta and hope you can visit again soon!

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Contemporary interior design with stunning aquatic murals in the hotel's guest room corridors. Enjoy our many services and features such as complimentary weekday USA Today, complimentary wireless high-speed Internet access throughout the hotel, Pavilion Pantry sundry and convenience mart, complimentary business center, in-room dining, valet service, ADA accommodations, safety deposit boxes, in-room safes, self and valet parking.Heated indoor and outdoor pool, game room, laundry room. ... more   less 

Additional Information about Hilton Garden Inn Atlanta Downtown

Address: 275 Baker St NW, Atlanta, GA 30313-1801
Region: United States > Georgia > Atlanta
Price Range: $216 - $571 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Atlanta Downtown 3.5*
Number of rooms: 242
Reservation Options:
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Also Known As:
Hilton Garden Inn Atlanta Downtown Hotel Atlanta
Hilton Atlanta
Atlanta Hilton
Hotel Style:
#30 Family Hotel in Atlanta
#40 Romantic Hotel in Atlanta
#47 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Atlanta Downtown staff and other travellers.
30 questions
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Orlando, Florida
over a year ago
Hudson Falls, New York
Lawrenceville, GA
Orlando, Florida

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Questions? Get answers from Hilton Garden Inn Atlanta Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor overlooking aquarium has good city views.”
TheCovertCritic, 25 Feb 2017 | Read review
“Rooms overlooking the aquarium are subject to flashing rooftop lights all night.”
amporter01, 13 Feb 2017 | Read review
“The 12th floor had a great view of downtown Atlanta, including the ferris wheel.”
816johnnyf, 25 Jan 2017 | Read review
“get a city side view room”
cupperr, 17 Jan 2017 | Read review
“The room on the upper floor are much quieter than lower floors. A/C unit was still loud.”
jomjr6, 17 Jan 2017 | Read review
5 of 5
GardenInn.com
US$161* /night
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Prices are for 1 room, 2 adults
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