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The Ellis Hotel

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Traveller (232)
Room & Suite (300)
Dining (21)
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Overview
  • Excellent54%
  • Very good26%
  • Average12%
  • Poor5%
  • Terrible3%
Travellers talk about
“boutique hotel”(90 reviews)
“front desk”(240 reviews)
“great boutique”(17 reviews)
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
9 May10 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,530)
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611 - 615 of 1,492 reviews
Reviewed 17 February 2015

I recently stayed with my wife at The Ellis in Atlanta, GA, and I want to report that this was a very nice experience. The staff was very helpful. In particular I want to mention Nickole, at the front desk. She deserves at least one half...More

1  Thank mapmobile
Response from Kevin G, Front Office Manager at The Ellis HotelResponded 6 March 2015

Dear Mapmobile, Thank you for choosing the Ellis Hotel for your stay, I am happy that you enjoyed your stay with us. Nickole is one of our Front Desk Stars and I will make sure I pass you comments on to her. Thank you again...More

Reviewed 17 February 2015

Decided to stay at the Ellis Hotel for Valentines Day and purchased the Romance package, it was a disappointment. The room was small and dirty, stains on the curtains and on the light switch. The light switch was actually very gross and looked like it...More

2  Thank tcjb000
Response from Kevin G, Front Office Manager at The Ellis HotelResponded 6 March 2015

Dear TCJB000 Thank you for taking the time to write your review, I am very sorry you didn’t enjoy your stay with us. We strive to give the best possible service to all of our guest. I have passed your review on to the appropriate...More

Reviewed 16 February 2015

I've lived in Atlanta metro since 1987, and I've watched downtown Atlanta's revival since the 1996 Olympics. It warms my heart to see how vibrant downtown ATL has become, and I'm thrilled that my husband booked a surprise Valentine/Birthday overnight on February 14 at The...More

1  Thank Claire J
Response from Semhar Z, Front Office Manager at The Ellis HotelResponded 19 February 2015

Thank you so kindly for the generous words about our historically unique building! Glad you found so many nice things to mentions about our boutique style hotel and service throughout your stay with is. We are more than excited to have you back this coming...More

Reviewed 16 February 2015

The staff was so nice and accommodating. The heat in our room wasn't working and within 15 minutes of making our call to the desk the engineer was there and fixed it. The restaurant has great breakfast and the location is close to lots of...More

Thank Hawthofn
Response from Semhar Z, Front Office Manager at The Ellis HotelResponded 19 February 2015

Glad you enjoyed your stay with us and we thank you for the great comments. We are centrally located to many of the Downtown attractions within a walking distance, so glad you got to experience it. We look forward toyour next stay with us now...More

Reviewed 15 February 2015

This hotel is a very old hotel, and that comes with some inherent problems. Pros: The staff was super nice, friendly, and helpful in every way possible. Great attitudes, and personable. Cons: Though the hotel has been refurbished, the age of the hotel causes some...More

Thank Casey D
Response from Kevin G, Front Office Manager at The Ellis HotelResponded 6 March 2015

Dear Casey D, Thank you for taking the time to write your review, reviews like yours are what helps us give exceptional service. It is important to us to know what our guest is saying and thinking. I have passed your review to the proper...More

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Best Value Properties in Atlanta, GA
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$152 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Atlanta
#20 Luxury Hotel in Atlanta
#31 Business Hotel in Atlanta
#56 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$152 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Atlanta
#20 Luxury Hotel in Atlanta
#31 Business Hotel in Atlanta
#56 Romantic Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms
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Traveller (232)
Room & Suite (300)
Dining (21)
Amenities (6)
Business Centre & Event Rooms (1)
Questions & Answers
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Sylbill
22 September 2017|
AnswerShow all 6 answers
Response from Tom L | Property representative |
We offer a valet parking service through LAZ Parking for $35 per night, which is a little lower than almost every hotel in downtown Atlanta. If you choose to self-park, there are many public garages around us. Beware of... More
0
Votes
manar k
9 June 2017|
AnswerShow all 3 answers
Response from Oreta S | Reviewed this property |
When I was there, there was no extra charge. I would bypass fromt desk and speak with hotel management. It should be easily explained and rectified, also put a hold on paying those charges, if you used a credit card. good... More
1
Vote
manar k
9 June 2017|
AnswerShow all 4 answers
Response from Harry R | Reviewed this property |
I would advise contacting the manager directly and contesting the bill with your credit card company.
1
Vote
Room Tips
"Ask for a corner room for the most privacy, and rooms at the back of the hotel have less traffic noise than..."
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"Go High and ask for a corner"
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"high floor"
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"If you are allergy sensitive, please choose the pet-free room or that floor where the is air clean."
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