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Embassy Suites by Hilton Atlanta - Buckhead

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1,332 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Atlanta - Buckhead
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Showing 1,318: English reviews
Atlanta, Georgia
Reviewed 13 May 2016

On May 10, 2016 at 3:45 pm I was alerted by an email from Hilton Honors of a potential fraudulent reservation that redeemed rewards points to book a same day, two room suite at the Embassy Suites Buckhead. When I alerted Hilton Honors that I was currently staying at a Hilton property in another state and did not make the...

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Helpful?
Thank Busy-Bee404
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Busy-Bee404, Thank you for sharing concerns with us. It's been awhile since this concern was raised but if you care for further follow up, other than whatever assistance you've received from the Atlanta PD or Hilton HHonors Security, please contact me at the hotel.

Trussville, United States
Reviewed 12 May 2016

The staff was very nice, but this hotel was in Buckhead in ATL and is an Embassy Suites, so I expected better. The carpet in our room looked old and dated and really didn't look all that clean to me. They offer a "free cocktail" hour but the spirits are all well liquors and made my wife and I and...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Avery C
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Avery C, We appreciate your comments. Thanks for recognizing our friendly team, however it's too bad the rest of your visit apparently was not as you expected. Best regards!

Jacksonville, Florida
Reviewed 12 May 2016

This is the best hotel in the world. I spent Mother's Day there with my kids. We had a fabulous time. The suite was clean and very spacious. The food at breakfast was very good. So many options to choose from. The evening reception was great.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank H6813APmaryh
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear H6813APmaryh, Thank you so very much for your very kind review. You really touch on all of the basics which makes Embassy Suites in Buckhead the best value in Atlanta's most popular destination. Your comments matter even more knowing we are helping to make a special occasion even more special. We look forward to serving you and your family...

Reviewed 11 May 2016

My stay at Embassy Suites Buckhead was disrupted by 3 room changes all of which when from bad to worse. The first room had a air conditioner malfunction and the next 2 rooms had a horrible mildew Oder, stained sofa and chairs: I suffer from allergies and all 3 rooms were extremely dusty: even the bathroom was dusty. New York,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 101edwardh
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear 101edwardh, We appreciate your comments and are sorry we obviously failed to meet your expectations. If you care to discuss your concerns further with us, please contact me at the hotel. Best regards!

Ridgeland, Mississippi
Reviewed 10 May 2016 via mobile

Stayed here for business. Usually a big fan of Embassy, but not so much with this one. During the evening managers reception ended up having to sit in the chairs across from the front desk due to none available in the reception area. My room was showing its age especially in bathroom where there was mold growing in the grout...

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Helpful?
Thank George F
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear George F, Thank you for sharing your experience with us. We appreciate your comments and of course understand we have opportunities to improve. If you care to discuss this specifically please contact me at the hotel. Best regards!

Chicago
Reviewed 10 May 2016

We were in Atlanta for a family wedding and chose the Embassy Suites hotel because of its location, which was excellent, and because of the amenities typical to that brand. There were some good features of the hotel: 1) location (as mentioned), 2) valet staff was efficient and helpful 3) the bartenders at the happy hours were excellent, and the...

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Helpful?
Thank pasunza
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear pasunza, Thanks for sharing your experience with us in detail. We appreciate your compliments, your hopefulness in that we can do better to exceed your expectations (just as we strive to do) and your concerns as well. There is much to talk about here and we of course will consider each point you have made, so if you care...

North Olmsted, Ohio
Reviewed 10 May 2016

Very nice experience. Really enjoyed the 2 room suites. Beds comfortable. Front desk staff very friendly & profession. The location was convenient to where we wanted to go. Parking garage was attached, which was nice, but narrow turns & tight parking spaces.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank AnnStasiak
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear AnnStasiak, Thank you so very much for your very kind review. You make so make great points about our friendly and professional team, the spacious two-room suites and the comfortable suites. We look forward to serving you again!

Chicago, Illinois
Reviewed 10 May 2016 via mobile

My mantra is that if you can't say something nice, don't say anything... but I honestly cannot give the Embassy Suites Buckhead a perfect review. It was very nice but compared to other Embassy properties, it's a little worn. I'd suggest some all around fine tuning, especially on the amenities and upper-level touches that are becoming more readily available at...

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Thank Sonrisa1908
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear Sonrisa1908, Thank you for a very thoughtful commentary on your visit. You make a number of very good points and we appreciate your consideration of all of the good things we have to offer, all of which makes for a balanced view of your obviously very busy stay in our very popular hotel. Your comments about our team are...

New York
Reviewed 9 May 2016

Hotel is conveniently located in Buckhead, short walk to the office, multiple restaurants and malls. Hotel staff very accommodating and friendly. Suites are large and comfortable. Happy hour and breakfast always a plus.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank NY12577
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear NY12577, Thank you very much for your very complimentary review. We appreciate your short and snappy version of our great location and great hotel, and we certainly look forward to serving you again!

Monroe, Michigan
Reviewed 6 May 2016

Hard to sleep with thin walls, got woke up too many times from doors closing, people talking at 1am and sexual activities. The happy hour was nice except could use more snack food since they ran out of dip a half hour into it, cooks would always burn the omlets

Review collected in partnership with Embassy Suites Hotels
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Thank B6374KXmarkl
Brad S, General Manager at Embassy Suites by Hilton Atlanta - Buckhead, responded to this review

Dear B6374KXmarkl, We appreciate your comments and the nice things you have to say about our hotel. Sorry to hear about the unwanted noises and we do what we need to do when we receive such complaints, and most likely the biggest change to such "ambience" will occur over our next renovation. In the mean time, we hope to serve...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only all suite full service hotel located in the heart of Buckhead. Our boutique style property features Ruth's Chris Steak House. All guests receive omplimentary Cooked-to-Order Breakfast and an Evening Reception with snacks and drinks. Short walk from world class shopping at Lenox Square and Phipps Plaza. Two blocks from MARTA which will transport you to all local destinations including the airport, convention center and the Georgia Aquarium. Free shuttle provided within one mile of the hotel. ... more   less 

Additional Information about Embassy Suites by Hilton Atlanta - Buckhead

Address: 3285 Peachtree Road Northeast, Atlanta, GA 30305-2420
Region: United States > Georgia > Atlanta > Buckhead
Price Range: $244 - $450 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Atlanta - Buckhead 3.5*
Number of rooms: 316
Reservation Options:
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Also Known As:
Embassy Suites Atlanta - Buckhead Hotel Atlanta
Embassy Suites Buckhead
Atlanta Embassy Suites
Hotel Style:
#13 Spa Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Atlanta - Buckhead staff and other travellers.
16 questions
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Questions? Get answers from Embassy Suites by Hilton Atlanta - Buckhead staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else, plenty of other Hiltons in Buckhead”
 of 5 bubbles 223Nigel54, 11 Mar 2017 | Read review
“Run Away to Another Hotel - Never Stay Here !!”
 of 5 bubbles kcook320, 16 Feb 2017 | Read review
“Go for a higher floor closer to the elevators for less noise from below and the street. I stayed on the 13th floor this trip”
 of 5 bubbles nickm20142014, 30 Nov 2016 | Read review
“Choose another hotel or a bench at the bus station. Seriously.”
 of 5 bubbles D6428RQdaveb, 5 Oct 2016 | Read review
“Choose another Hilton hotel in the area.”
 of 5 bubbles Tinale827, 7 Sep 2016 | Read review
5 of 5