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Grand Hyatt Atlanta in Buckhead

2,065 reviews
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Traveller (345)
Room & Suite (248)
Storyboard
Overview
  • Excellent59%
  • Very good27%
  • Average9%
  • Poor4%
  • Terrible1%
Travellers talk about
“zen garden”(48 reviews)
“onyx bar”(22 reviews)
“self parking”(107 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Offers from Grand Hyatt Atlanta in Buckhead
Announcement: Warm ATL Winters
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,065)Write a Review
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1,993 results
Traveller rating
1,148
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1,148
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Show reviews that mention
All reviewszen gardenonyx barself parkingbeautiful hotelwithin walking distancecorner roomroom serviceclub levelmile radiusmarta stationper daythe room was nicefitness centerbusiness meetingfree shuttleenjoyed my staybuckhead
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11 - 15 of 1,993 reviews
Reviewed 2 weeks ago

Front desk was rude and condescending and not helpful. Room was dirty on late check in (not like they didn’t have time to at least change the sheets!) Had multiple rooms under one name on club level weeks in advance and reservation was messed up...More

Review collected in partnership with Hyatt Hotels
2  Thank markcT4740TG
Response from HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in BuckheadResponded 2 weeks ago

We are so very sorry your customer service and room experience with us during the holiday was not up to our standards. We have let our leaders know about your comments. You may also reach out to us directly at qualityatlgh@hyatt.com to reach a manager...More

Reviewed 2 weeks ago

If you are a Grand Hyatt fan, this property does not disappoint. Very attentive staff. One of the variables I find is indicative of the overall experience is how well run the valet operation. From the moment I pulled up to check in to my...More

Thank MemphisBarrister7
Response from GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in BuckheadResponded 2 weeks ago

It was a pleasure having you stay with us and we're so pleased to hear that your experience at our hotel was perfect from check-in to check-out (or should we say drive-in and drive-out). Thank you for your kind words and we hope to welcome...More

Reviewed 3 weeks ago

Review collected in partnership with Hyatt Hotels
Thank Donald D
Response from GrandHyattBuckhead, Guest Relations Manager at Grand Hyatt Atlanta in BuckheadResponded 2 weeks ago

More

Reviewed 3 weeks ago

My wife took a bath , and came to me and stated that it was taking a long period of time for the water to drain out. After I pulled the drain, there was a large pile of hair blocking the water from draining out...More

Review collected in partnership with Hyatt Hotels
Thank Z5195NXwilliamc
Response from HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in BuckheadResponded 3 weeks ago

We're so sorry your room experience was not up to our standards. We have let our team know. Please also feel free to reach out to us at qualityatlgh@hyatt.com to contact our managers about your stay.

Reviewed 3 weeks ago

Excellent location, team, and price. I would definitely recommend it to anyone. Next to great restaurants and walking distance to awesome shopping. Self parking is worth it. Club level is also worth it.

Review collected in partnership with Hyatt Hotels
Thank alexandersQ6581HD
Response from HyattAtlanta, Guest Relations Manager at Grand Hyatt Atlanta in BuckheadResponded 3 weeks ago

Thx. so much for your review. We're so glad you enjoyed your stay in Buckhead, and that you could take advantage of our Grand Club and our great neighborhood. Hope you can stay with us again, soon!

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Room Service
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$161 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#5 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$161 - US$432 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Atlanta
#4 Romantic Hotel in Atlanta
#5 Luxury Hotel in Atlanta
#13 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (345)
Room & Suite (248)
Dining (21)
Pool & Beach (5)
Hotel & Grounds (259)
Bathroom (28)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
raelarder1976
18 September 2017|
AnswerShow all 2 answers
Response from Headhunter56 | Reviewed this property |
Pools in the Atlanta area are always going to be weather dependent... no 2 years will be the same. Generally speaking Easter can be a guide but not a rule... call ahead to be sure.
0
Votes
Jean S
23 June 2017|
AnswerShow all 5 answers
Response from Brian M | Reviewed this property |
Yes, it is a Non Smoking hotel.
1
Vote
Gene_Augusta
28 February 2017|
AnswerShow all 9 answers
Response from Amanda B | Reviewed this property |
They brought me one
0
Votes
Room Tips
"Our 14th floor rooms were very quiet"
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"High room on the club side facing Atlanta"
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"Had a corner king on the 6th floor. Very quiet and nice size!"
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"The higher the better."
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