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Sheraton Atlanta Hotel

Booking.comUS$299*
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#35 of 174 Hotels in Atlanta
Certificate of Excellence
13/06/2017 14/06/2017
1 room 2 adults 0 children
US$309*
US$299*
Great Deal
US$309*
US$309*
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Sheraton Atlanta Hotel
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3,010 Reviews from our TripAdvisor Community

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Showing 2,889: English reviews
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Reviewed 5 days ago NEWvia mobile

I stayed at the Sheraton the weekend of May 19th-May 21st...... I wish I would have known this was the weekend for all the colleges to graduate plus a baseball game! It was very nosy my whole stay! I could hear kids crying in the hallway, people running up and down the hallways, talking etc. I was in room 230...

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Helpful?
Thank Elena F
Management response:

Thank you for taking the time to let us know about your stay with us. While feedback from our guests is always of significant value, I am upset by our failure to provide an enjoyable experience and meet the high standards we strive to maintain. Your experience is not the quality of hospitality we offer our guests. As a result...

Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 19 March 2017

Great hotel, with great amenities! We paid the extra to upgrade to the Club level and it was well worth it. Lovely lounge with a nice view and fireplace. Served a good breakfast in the morning - lots of fruit and juices to enjoy and any time you wanted to get a coffee or tea during the day it was...

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Helpful?
4Thank Mrs_M_1184
About Hotel's Favourite Review
Management response:

Thank you for your feedback! It was a pleasure to hear how much you enjoyed your Sheraton Atlanta Hotel experience. We would like to thank you for your continued support!

Grand Prairie, Texas
Reviewed 6 days ago NEWvia mobile

Old run down hotel. Watch out some floors are at ground level. If you are staying alone that is definitely not some place you want to be. The parking lot is literally outside your window. The hotel doesn't have that many elevators and in some parts of the hotel you basically use the freight elevator. Hard pass on staying here...

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Helpful?
Thank croth14
Management response:

Thank you for sharing your feedback. I am very upset that your visit with us was not up to your expectations or our own for that matter. Feedback such as yours will help us improve on aspects of the hotel that need upgrading. We have taken your comments to our leadership team for their review. Thank you for your stay...

Reviewed 6 days ago NEW

My room was clean - and renovated, but very small. I could hardly fit through the bathroom door. The hotel is located on a not so nice side of town - far away from the action of Centennial Square in a seedy area. Self parking is $28 a night and getting back into the hotel is harrowing as you have...

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Helpful?
Thank Leita H
Management response:

Thank you for your feedback. I am very sorry to hear of your experience with parking and valet. Customer service is our number one goal at Sheraton Atlanta Hotel, but it is apparent to me that we fell short of this goal during your recent stay. Your comments are greatly appreciated and will be reviewed by our executive team. Thank...

Ellicott City
Reviewed 6 days ago NEW

Convention hotels are located in the center of a city most often and cater to large conventions. This hotel does jus that. Nothing romantic or big restaurants attached. Nice restaurants a block away though. Service is very good and the staff is outstanding. Breena in catering and Hasan at breakfast great Free wifi in guest rooms only.

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Helpful?
Thank Jan M
Tampa, Florida
Reviewed 6 days ago NEWvia mobile

My bf and I stayed here in February for my bday weekend. We came to Atlanta just to get away from our normal boring routine in Florida. This hotel is in a good location. Restaurants nearby. Shopping. Nightclubs. Liquor store. Everything was literally a 5 minute or so drive. Nothing over 10 minutes, that's for sure! A lot of places...

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Helpful?
Thank DeeDasherr
Reviewed 6 days ago NEW

The room was not clean when I got there. The bathroom had long strands of hair stuck to the shower wall. My iPhone was stolen out of my room. I had left my phone is the room and because i did not have a key card and was not the registered guest on the room they would not let me...

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Helpful?
Thank Natasha C
Management response:

Thank you for taking the time to let us know about your stay. I am very disturbed to learn of the loss of your personal belonging while you stayed with us. I want you to know that incidents such as these are quite rare and are taking very seriously. It therefore causes me great concern when something like this occurs....

Dallas
Reviewed 1 week ago NEW

I'm currently staying at this hotel and have been here for one night so far for a four-day conference. The only pro so far has been the friendliness of the staff. Cons of note: *The hotel is quite dated. *Beds are very soft. *Room wasn't very clean when I first arrived. *Room wasn't cleaned the second day of my stay....

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Helpful?
Thank KPfeff
Management response:

Thank you for your feedback! I am very disappointed for not meeting your expectations. Although the property was thoroughly renovated a few years ago, we appreciate your feedback on pinpointing issues we need updating and fixing. We share this type of information with our corporate design team, so that they can make changes when the next renovation cycle occurs. Thank...

Reviewed 1 week ago via mobile

AYQUEL WAS INCREDIBLE! She was so patient and helpful that I thought she ws the hotel manager. I am traveling to Atlanta for business and I have stayed in the Westin, Renaissance, and the Sheraton. This was BY FAR the best experience of all 3. The hotel is luxurious, the social areas are spacious, and it is within walking distance...

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Helpful?
Thank Q D
Reviewed 1 week ago via mobile

This hotel has been updated but has paper thin walls. Its midnight as I write this while I listen to a family argue while young children cry on one side and a young couple seems to be wrestling on the other. The front desk says they can't move me because I sat on the bed. The air conditioner doesn't seem...

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Helpful?
1Thank Vickie C
Management response:

Thank you for your feedback! I was extremely disappointed to read about the numerous problems that you experienced during your visit. I can assure you that we are able to move you to another room, if we have one readily available, but am upset to hear this was not communicated to you. I have shared your comments with our Director...

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13/06/2017 14/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland St NE, Atlanta, GA 30303-1750
Region: United States > Georgia > Atlanta
Price Range: $161 - $386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Business Hotel in Atlanta
#15 Luxury Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#15 Family Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
43 questions
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See all questions (43)

Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid lower floors as this hotel has meeting rooms on 1,2 & 3.”
leitah2014, 22 May 2017 | Read review
“try away from elevator towards end of hall”
LLK7, 14 May 2017 | Read review
“Try to have everything handled before you arrive, the front desk staff are not very helpful.”
L4566TTrickr, 12 May 2017 | Read review
“I love the poolside rooms”
Amethyst4110, 20 Apr 2017 | Read review
“If you are looking for a quieter room at a convention, I suggest picking out a Club Suite”
scork001, 16 Apr 2017 | Read review
5 of 5
Booking.com
US$299* /night
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TravelocityUS$309
Hotwire.comUS$309
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*Disclaimer
Prices are for 1 room, 2 adults
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