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Sheraton Atlanta Hotel

165 Courtland Street NE, Atlanta, GA 30303
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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Close 
  • Rialto Center for the Performing Arts
    0.5 km
  • 4 star hotel
  • Free Wifi
Reviewed 3 days ago
Great for Market/Conferences
Very helpful and friendly staff with excellent easy dining... more
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2,885 Reviews from our TripAdvisor Community

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Showing 2,767: English reviews
NY
Reviewed 2 days ago NEW

The printer at the internet café doesn't work. Oh, and the computers at the internet café don't always work. Oh, and did you request foam pillows? Good luck with that! Don't accept a room on the tenth floor, the hallway fan is so loud it will keep you from sleeping (maybe you can text for earplugs). I have been a...

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Helpful?
Thank TravelP603
Saint Louis, Missouri
Reviewed 3 days ago NEW

Very helpful and friendly staff with excellent easy dining options. Room was lovely and kept extremely clean - plus a truly comfortable bed. Stayed here for Market and was pleased with latenight pizza delivery and room service, plus a sitdown restaurant (didn't dine there, but looked nice) and an expansive pastry/coffee/snack bar on top of a cute giftshop. Please note,...

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Helpful?
Thank LianaBeth
Edinburgh. Scotland
Reviewed 6 days ago NEW

I had major problems with this hotel - which were all sorted once I arrived home. So, what I will say is it's in a good central location, self parking (plenty) and valet. Plenty staff on reception. There is an ok gym - laundry is in the corner - buy your powder from the wee shop (then it's free). Room...

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Helpful?
Thank Cate019
Management response:

Cate, Thank you for your feedback. Please accept my deepest apology for your disappointment during your recent stay. I assure you that your experience is not typical of the quality of service and hospitality we offer our guests. If a positive side could be found in this, we are grateful for your comments regarding our location, self-parking and valet. We...

Stone Harbor, New Jersey
Reviewed 1 week ago

I had one the best experiences in the United States with Harry L. Jackson,III, Mr. Jackson and his wait staff treated me as if I were royality. If you want/need to stay in a fantastic hotel, the Sheraton Atlanta is the only place to stay.

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Helpful?
Thank andersonsm62
Management response:

Thank you for your feedback! We are grateful to have such hard-working staff, such as Harry. It is a pleasure to hear how much you have enjoyed your Sheraton Atlanta experience. We are grateful for your support and we look forward to being of service to you again in the future!

Waterford, Michigan
Reviewed 1 week ago via mobile

Nice area in the middle of downtown. Beautiful pool area. Smaller rooms. I had a nasty smell at first but with my own spray and air freshener it was fine. Lots of TV channels for everyone. Comfortable bedding. 7th floor had good views. Small but very adequate work out room. Lots of options on the 3rd floor for dining. A...

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Helpful?
Thank TravelingT4
Management response:

Thank you for your feedback! It is through guests, such as yourself, that we gain much needed insight into areas of our business that require attention. Your comments are of great value to our Sheraton team, and helps improve our level of service and guest experience. Thank you for your input. We hope you visit us again soon!

Pleasanton, California
Reviewed 1 week ago via mobile

As always, it is so nice to see Jeffrey at the Sheraton Atlanta hotel. He is warm and helpful and makes you feel right at home. The other staff in the club house level are always friendly and welcoming. Had a great restaurant recommendation from the concierge people. We come back every year.

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Helpful?
Thank hester111111
Management response:

As regular guest of Sheraton Atlanta Hotel, we are grateful for your continuous support. It is our goal to consistently provide the highest quality in guest services. Living up to our usual high standard of service is what we strive to do for each guest, especially our recurring guests! We look forward to seeing you again!

Sevierville, Tennessee
Reviewed 1 week ago via mobile

Thank you so much for making our stay so wonderful and relaxing us away from home! Our veiw was outstanding of the city!! The dining room on our floor for evening snacks and with breakfast in AM was just perfect for what we needed. The ladies in the breakfast room are outstanding!!!Very friendly and a major asset to the hotel....

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Helpful?
Thank GLucas759
Management response:

Thank you for sharing your experience! It is feedback from guests, such as yourself, that reassures us that we are meeting our expectations. We would like to thank you for letting us know how impressed you were with the service you received. It is always gratifying to receive such praise. Thank you for your support!

Reviewed 1 week ago via mobile

I thought the rooms would be an little bit bigger. The location was good and the staff was nice. The restaurant there have great employees. ( However the parking situation needs work.) I would definitely recommend this hotel.

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Helpful?
Thank Charlotta S
Management response:

Thank you for your feedback! Although the property was thoroughly renovated a few years ago, we appreciate your feedback on our rooms. We share this type of information with our corporate design team so that they can make changes when the next renovation cycle occurs. We are grateful for your support and we look forward to being of service to...

Northbrook, Illinois
Reviewed 1 week ago

Read the fine print on the site so you know you will pay $27 per day for self park. Given that, great hotel. Staff in lobby very attentive and ready to give service. I really like the grab & go coffee bar for a quick breakfast. The enclosed indoor pool area is a relaxing setting, loaded with huge tropical plants,...

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Helpful?
Thank Merrill M
Reviewed 1 week ago

Though I generally find most service employees polite and helpful I feel that in this regard the staff excelled beyond my expectations. Wherever I was in the hotel the staff would say hello and ask me how I was. Furthermore in the club lounge the staff was kind and attentive. In particular, in the evening "Jazzy Jeff" is incredible and...

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Helpful?
Thank David H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: $215 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
38 questions
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Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have club access the south tower is better to stay”
 of 5 bubbles davidhW7300SL, 13 Jan 2017 | Read review
“For a room with Club Lounge access, ask for a room in THAT tower.”
 of 5 bubbles PolicyNerd, 10 Jan 2017 | Read review
“Ask for rooms away from the elevator.”
 of 5 bubbles MONichols, 3 Jan 2017 | Read review
“Third Floor where the restaurants and bars are located”
 of 5 bubbles DutchFan, 2 Jan 2017 | Read review
“choose a room away from the elecators and no view to the pool (gets loud with the kids playing)”
 of 5 bubbles susrg28, 1 Jan 2017 | Read review
5 of 5