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Sheraton Atlanta Hotel

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#27 of 172 Hotels in Atlanta
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Atlanta Hotel
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2,957 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Atlanta Hotel
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Showing 2,837: English reviews
Georgetown, Texas
Reviewed 1 week ago via mobile

Location is great to get around Atlanta easy (lyft or Marta). Hotel was nice and clean. Room was pretty quite. Fully stocked bar at the restaurant. Gym offered a bunch of cardio and dumbbell equipment. Christina at check was kind and helpful at check in.

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Helpful?
Thank 3ill
Englewood, Colorado
Reviewed 1 week ago via mobile

Came for spring break and had never been to Georgia. Nice hotel. Loved the indoor pool and hot tub since it was raining and freezing outside. The aquarium is within 4 blocks they said, however since it was so cold and rainy, we drove and parked. Lots of restaurants close by which is nice. You pay for parking at this...

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Thank hthompson753
Lund, Sweden
Reviewed 1 week ago

Stuffy room with strange smell, air conditioner didn't seem to make a difference. The Green Option didn't really work very well: sometimes my room was cleaned despite hanging the Green Option on the door, and sometimes it wasn't but I still wouldn't get a voucher. Extremely noisy staff both early in the morning and late at night, who would constantly...

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Helpful?
Thank Barbara S
Management response:

Please accept our sincere apology for the inconveniences you experienced while a guest of our hotel. Your experience is contrary to the level of high service we strive to maintain, and of which you have every right to expect at Sheraton Atlanta Hotel. There is no excuse for the incidents you mentioned in your letter. We intend to share your...

Reviewed 2 weeks ago

Booked here as a part of the package deal from Expedia. My colleagues had booked another hotel and Expedia didn't let me change, so I stayed and was very satisfied. The staff was super friendly. The hallways and the wings can be somewhat confusing (it's fairly big place and hold conferences) but once I found my room, I was done...

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Thank Jin P
Pittsburgh, Pennsylvania
Reviewed 2 weeks ago

Very nice hotel. Didn't like hours of hotel restaurant, it opened later than I would have liked & wasn't open when I wanted dinner. Bell man was very helpful & suggested a place to eat outside the hotel, also told me of discounts there. Rooms are nice, bar & lobby are nice, workout center & pool area very nice. The...

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Thank Matilda218
Reviewed 2 weeks ago via mobile

The club lounge was very nice, Jeffery was really nice as well. Overall this was a very enjoyable vist. First, in the morning we ate breakfast at the Collage and it was very good. The buffet was delightful too..

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Thank SuperNova G
Sarasota, Florida
Reviewed 2 weeks ago

The Sheraton is great for a mid-sized conference if you can negotiate stairs between three floors. I can, so it was easy to get to all the conference rooms. However, there are no escalators, so if you need to take elevators, it can be somewhat annoying. Conference rooms were sufficiently roomy and there were no tech problems.

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Thank Jody M
Ottawa, Canada
Reviewed 2 weeks ago

I attended the CIES Conference hosted by the Sheraton in Atlanta from March 5-9, 2017. I was so impressed by the customer service at this hotel. The Bell Desk, Concierge, and catering staff were extremely welcoming and helpful...and I wasn't even a guest! I'd like to give a special thank you to Tavarious Brown who was very helpful.

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Thank Michelle S
Chicago, Illinois
Reviewed 2 weeks ago

I was here for only one evening on business, but I wish it had been longer! The hotel was lovely and the staff some of the friendliest I have had the pleasure of meeting. Shirley Richards up at the Club Lounge was such a lovely woman and made sure I had a great start to my morning full of meetings....

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Thank KatEvans89
Houston, Texas
Reviewed 2 weeks ago

The hotel was a base line Sheraton, with the amenities, and cleanliness everywhere you would expect throughout the lobby, restaurants,etc, but I was put in a smaller room on the first floor that seemed a bit dusty and dark. the room also had a few electric outlets pulled out hanging out of the sockets which was surprising. The restaurant was...

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Helpful?
Thank EHendrickson
Management response:

Thank you for your letter. You do us a great service by taking the time out of your busy schedule to share your experience. It is through guests, such as yourself, that we gain insight into areas of our business that require attention. These may otherwise may have gone unnoticed. We are happy to hear that you enjoyed our restaurant....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Atlanta Hotel, located in the heart of Georgia's capital city, minutes from the Georgia World Congress Center, Georgia Aquarium, Philips Arena, Centennial Park and the Georgia Dome. ... more   less 

Additional Information about Sheraton Atlanta Hotel

Address: 165 Courtland Street NE, Atlanta, GA 30303
Region: United States > Georgia > Atlanta
Price Range: $195 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Atlanta Hotel 4*
Number of rooms: 763
Reservation Options:
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Also Known As:
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#12 Luxury Hotel in Atlanta
#12 Business Hotel in Atlanta
#15 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Atlanta Hotel staff and other travellers.
41 questions
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Questions? Get answers from Sheraton Atlanta Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Could hear dance conference on 3rd floor when on 7th floor, ask for high lvl. Check bill VERY CAREFULLY even if told you don't owe anything”
 of 5 bubbles A_TravelingStudent, 26 Mar 2017 | Read review
“Try to get a room that is not on the same floor as the conference rooms.”
 of 5 bubbles barbarasG378XL, 14 Mar 2017 | Read review
“Dont get a room on the first floor, difficult to get to and involves stairs if you cant find the service elevator.”
 of 5 bubbles EHendrickson, 7 Mar 2017 | Read review
“The storage service luggage is very good”
 of 5 bubbles Favi_Espineira, 1 Mar 2017 | Read review
“Don't book a suite on the corner of the North tower due to its proximity to the noise of the freeway and main streets there.”
 of 5 bubbles luv2camp6, 18 Feb 2017 | Read review
5 of 5