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Sheraton Atlanta Hotel

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Traveller (489)
Room & Suite (179)
Pool & Beach (41)
Overview
  • Excellent54%
  • Very good28%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(259 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,300)
There are newer reviews for Sheraton Atlanta Hotel
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3,164 results
Traveller rating
1,649
895
353
144
123
Traveller type
Time of year
LanguageEnglish
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1,649
895
353
144
123
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellmandowntown
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741 - 745 of 3,164 reviews
Reviewed 16 June 2016 via mobile

Loved the place, it was huge, really great pool, just didn't like the fact that the jacuzzi wasn't on and that they were too many kids jumping around the pool, overly crowded , overall really great rooms and literally 2 mins walking from downtown.

Thank delbin n
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 24 June 2016

Thank you for your review. Good news for you, our pool is open year-round so you can come enjoy it at a slower time of year! We look forward to welcoming you back again!

Reviewed 14 June 2016

If you are looking for an affordable place to enjoy the Atlanta downtown area, don't look no further than the Sheraton. We had an awesome time, just to short. I would advise anyone to just pay for valet parking ($24 for self parking or $32...More

Thank edwardsfamily30813
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 29 June 2016

Thank you for your review. We appreciate your comments and are thrilled to learn of your enjoyable, valuable experience. We look forward to welcoming you back again soon.

Reviewed 14 June 2016

My husband, daughter, and I drove about 8 hrs to this hotel, and the front desk was really nice allowing us to check in a little early. We upgraded to the club level, which came in handy when we needed something to snack on. The...More

Thank shrvarles
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 June 2016

Thank you for your review. We greatly appreciate the constructive criticism. Your comments allow us to invoke change to only improve all guest experiences so we are thankful for your candor. We hope for an opportunity to welcome you back to experience the change you...More

Reviewed 13 June 2016

I stayed at this hotel during the fasting period of Ramadan. Kayla Peeples at the front desk went out to fetch me some snacks not available at the hotel for the early morning (4:30) breakfast. It was exactly what I needed and so totally unexpected.

Thank tiisnaaba
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 28 June 2016

Thank you for sharing your memorable experience of personalized service provided by one of our front desk associates! We love hearing about instances just like this one.

Reviewed 13 June 2016

I just checked into a queen club room in the south tower tonight and I'm terribly disappointed in the quality of the room. Everything looks old and outdated. Didn't think I would see popcorn ceiling at a Sheraton hotel. I called the front desk to...More

1  Thank essentiial
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 1 July 2016

Thank you for your feedback. Your comments are invaluable to us. We are disappointed to hear about your experience with your room. We certainly want to meet if not, exceed all expectations for our guests and apologize for falling short with yours. It is our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$153 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#25 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$349 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#25 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (489)
Room & Suite (179)
Pool & Beach (41)
Dining (32)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 3 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 5 answers
Response from Tonya R | Reviewed this property |
Not that I saw when I was there
1
Vote
Mels49
27 December 2017|
AnswerShow all 10 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
Room Tips
"Lower numbered rooms on any floor have a shorter walk. One bank of elevators. We stayed in 479 and walked..."
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"Only experience the South Tower, 12th floor (Club Floor), no noise problems"
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"Tower in main building is more convenient overall"
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"This is an excellent place for a conference"
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