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Sheraton Atlanta Hotel

3,260 reviews
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Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Overview
  • Excellent53%
  • Very good29%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“the club lounge”(256 reviews)
“jerome smith”(98 reviews)
“retractable roof”(38 reviews)
Free Wifi
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,260)Write a Review
There are newer reviews for Sheraton Atlanta Hotel
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3,125 results
Traveller rating
1,638
886
344
138
119
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LanguageEnglish
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1,638
886
344
138
119
Show reviews that mention
All reviewsthe club loungejerome smithretractable roofself parkingsouth towerthird floorbell staffsouthern hospitalitygreat customer serviceindoor poolthe entire staffolympic parkgeorgia aquariumfandanglesshirleyconferencebellman
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921 - 925 of 3,125 reviews
Reviewed 4 February 2016

The hotel was very busy when we arrived, however every effort was made to help people through the registration process quickly and comfortably. Rooms were clean and adequate for all my needs. One of the best things, the conference rooms were at a very comfortable...More

Thank bootsandhat
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 19 February 2016

Thank you for your confidence in us as a great place for conferences. We enjoyed reading about the aspects of your conference that were important to you and how we were successful in meeting those needs. We hope to host you and your conference again...More

Reviewed 3 February 2016

My recent stay at the Sheraton Atlanta Hotel was a wonderful experience. Everyone was extremely polite and helpful from the valets to front desk by the way thank you Tatyana to housekeeping. Service was excellent. Clean crisp white sheets and clean bathrooms.More

Thank wilnikro
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 19 February 2016

Thank you for your review. We loved reading about how every aspect of your stay was top-notch from the service to room cleanliness. We strive for every guest to have an experience like yours. We appreciate your feedback and hope to have you back again...More

Reviewed 3 February 2016

Jeffery K, an amazing individual who takes his job to heart. He welcomed me my first evening and remembered my name the next evening. He truly provides service with a smile. The best part of my stay at the Sheraton!

Thank Juanita H
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 19 February 2016

Thank you for sharing your Sheraton Club experience. We appreciate the spotlight on Jeffrey and reading about how his service provided you with such a memorable stay. We look forward to welcoming you back.

Reviewed 3 February 2016

Jeffery K and Kahdejah are excellent host! From the moment you enter, the vibe is welcoming and pleasant. Mellow music is wafting, a delicious buffet is available from 5:30 to 7:30pm and their service is superb. They greet you and take care of your needs....More

Thank feliciamcg
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 19 February 2016

Thank you for sharing your recent Sheraton Club experience. It sounds like it was truly an enjoyable one. We look forward to welcoming you back again soon.

Reviewed 2 February 2016 via mobile

I recently stayed at the Sheraton Atlanta to attend a friend's party. Navigating downtown Atlanta can be a bear, but this was a nice hotel that's in the middle of the city. The check in experience was a bit busy, but efficient. Pros: -The bed...More

1  Thank ohrhilly
Response from Heather D, Director of Guest Experience at Sheraton Atlanta HotelResponded 19 February 2016

Thank you for sharing your comments regarding your recent stay. We are glad you had an enjoyable experience and splurged for Sheraton Club. The perks are most certainly worth it. We appreciate all your feedback. We look forward to welcoming you back.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$148 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$148 - US$352 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Business Hotel in Atlanta
#14 Family Hotel in Atlanta
#15 Romantic Hotel in Atlanta
#19 Luxury Hotel in Atlanta
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (449)
Room & Suite (183)
Pool & Beach (41)
Dining (38)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
Ask a question
Meme64
20 January 2018|
AnswerShow all 2 answers
Response from SheratonATL_Downtown | Property representative |
We do offer a different range of breakfast outlets within the hotel. Our Collage does offer a breakfast buffet and a la carte menu. Our Deli is also open from 6 am with different pastries and juices for the on the go... More
1
Vote
Meme64
8 January 2018|
AnswerShow all 4 answers
Response from andreaxbutler73 | Reviewed this property |
They didn't have one when I stayed in December.
1
Vote
Mels49
27 December 2017|
AnswerShow all 8 answers
Response from Jfortney | Reviewed this property |
I don’t know if they do just call them
1
Vote
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12345617
Room Tips
"$100 for incidentals"
Read review
"My favorite rooms here are the ones that offer a view of the indoor pool and have a patio or balcony."
Read review
"WIFI didn't work, No water flow in the shower, bad service"
Read review
"Amazing view, comfortable beds, and the most AMAZING staff!"
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