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Sheraton Suites Galleria Atlanta

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Sheraton Suites Galleria Atlanta
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519 Reviews from our TripAdvisor Community

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Showing 508: English reviews
Columbus, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW

I have booked this hotel many times in the past due to location, good sale price sometimes and spacious rooms. The hotel is recently renovated so all of those positives still apply. However, in spite of its positives, this hotel generally is very poor in customer service and has some maintenance issues I think primarily are related to it's age,... More 

Helpful?
Thank tpas48
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time from your busy schedule to share your comments not only with us but with other TripAdvisor readers too. It is from individuals such as you who share their experience that enable us to correct our shortfalls for future guests. I can assure you that the hotel was not short staffed during the holiday and... More 

Mount Dora, Florida
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

Excellent staff and service. Large clean rooms and located near plenty of restaurants and directly adjacent to a large mall. I went with my husband on his business trip and was very happy with my decision. I really enjoyed the Atlanta trip, the accommodations, and the City as well.

Helpful?
Thank JillandJan
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time from your busy schedule to post such a wonderful review about your most recent stay with us. Many times we only hear the negative aspects of their stay so your comments were refreshing. We hope that if your travels bring you back to the Atlanta area that you will once again stay with us.... More 

Omaha, Nebraska
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The beds were in two different areas giving you a lot of space. Bathroom had nice long counter so plenty of space to spread out. Everything was really clean. As a woman traveling alone, I liked that you have to use your room key to get up to your floor. Front desk staff was very nice and helpful.

Helpful?
Thank red4nu
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for sharing such wonderful comments about your most recent stay with us, and for sharing your comments with other TripAdvisor readers. We thank you for both your business and for posting a review, and if your travels bring you back to the Atlanta area that you will once again stay with us. Have a great week, and enjoy... More 

Bremerton, Washington
1 review
Reviewed 1 week ago

Wonderful property, super-comfy rooms, spacious and roomy! Lobby area was bright and spacious, with nooks for reading or working as well as TVs for keeping up with games and news. Bartenders are really friendly. Front desk staff was extremely helpful, even offering to drive me to my conference while the shuttle was out. Oh, and complimentary shuttle service! Rooms were... More 

Helpful?
Thank jhouse2016
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

As General Manager of the hotel I greatly appreciate those individuals that share the positive aspects of their stay since many times we only hear the negative comments. We were pleased to hear that we exceeded your expectations on many levels and hope that if your travels bring you back to the Atlanta area that you will once again stay... More 

Springfield, Virginia
1 review
Reviewed 1 week ago

The room, customer service and food was great. Very clean with friendly, pleasant and helpful staff. I gave the hotel the highest rating even though I had trouble maintaining internet connection via the hotel wireless network. I offered the hotel a review with this my only complaint. To my surprise, I got a response indicating they were aware of the... More 

Helpful?
Thank JJoeT
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for sharing such wonderful comments about your most recent stay with us. Many times individuals only focus on the negative aspects so your comments were very refreshing. Thank you for taking the time to share your experience with other TripAdvisor readers, and hope that you will once again stay with us if your travels bring you back to... More 

St. Petersburg, United States
Level Contributor
7 reviews
4 hotel reviews
Reviewed 2 weeks ago via mobile

Just had a one night business trip with a conference in this area. Hotel is really beautifully remodeled. Eric at the front desk takes pride in his job and welcome relief after a day of travel. Rooms are spacious and well appointed. Didn't work out, but fitness room looked great as well. Nice breakfast buffet with a good interesting menu... More 

Helpful?
Thank Mary C
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many time we only hear the negative aspects of an individuals stay so your comments were very refreshing. We were so pleased to hear that you enjoyed yourself and that Eric at the front desk exceeded your expectations in overall customer service. We hope that you will once again stay with us if your travels bring you back to the... More 

Douglasville, Georgia
2 reviews
Reviewed 2 weeks ago

The hotel was very clean and fit our needs perfectly. The staff was very eager to help and answer any and all of our questions. Our room was spacious and just what we needed for our adventure. My only issue was the size of the indoor pool. It was much smaller than we had hoped and anticipated, but we made... More 

Helpful?
Thank ableyjk
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share such wonderful comments about your most recent stay with us. It was great to hear that we exceeded your expectations on so many levels and we look forward to having you stay with us again if your travels bring you back to the Atlanta area. Enjoy the balance of the week, and... More 

Atlanta, Georgia
1 review
Reviewed 2 weeks ago

Had a wonderful girlfriend weekend accommodations at this all suite hotel! The front desk clerk Eric gave outstanding service not only to us, but all guest! Nicest Sheraton property that I've been to so far! And the mall and restaurants are in walking distance!!,

Helpful?
Thank psc048
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share such wonderful comments about your most recent stay with us. Many times we only hear negative comments, so your posting was refreshing. It was great to hear that Eric at the Front Desk provided you with great customer service. We hope that if your travels bring you back to the Atlanta area... More 

Cornelius, North Carolina
Level Contributor
3 reviews
Reviewed 3 weeks ago

The room was very clean and the hotel staff were very accommodating and friendly. I had coffee at Starbucks. When I asked if they could make a egg bagel, the girl said they couldn't but went to the restaurant next to it and asked them to make it. She brought it to me at the Starbuck's when it was ready.... More 

Helpful?
Thank Gigi C
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Thank you for taking the time to share such wonderful comments about your most recent stay we us. We were so pleased to hear that we exceeded your expectations in such areas as room cleanliness and overall customer service. We hope to see you again if your travels bring you back to the Atlanta area. Again thank you for your... More 

Austin, Texas
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago

We stayed here in July 2016 for a national baseball tournament. Upper floors provide the best views. New Braves stadiu is across the street. Mall is within walking distance and convenient with skyway. Good restaurants very close by. Staff very friendly. Bar inside hotel lobby is a plus for adults.

Helpful?
Thank DQ512
glenn s, General Manager at Sheraton Suites Galleria Atlanta, responded to this review

Many times we only hear the negative aspects of one's stay, so your comments about your stay in July were very refreshing. We were so pleased to hear that we exceeded your expectations on many different levels, and hope that if your travels bring you back to the Atlanta area again that you will once again stay with us. Have... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Suites Galleria Atlanta is adjacent to Cumberland Mall, Cobb Galleria Convention Centre, and Cobb Energy Centre. Our hotel has 4,000 sq ft of meeting space, accommodating up to 200 guests. ... more   less 

Additional Information about Sheraton Suites Galleria Atlanta

Address: 2844 Cobb Parkway S.E., Atlanta, GA 30339
Region: United States > Georgia > Atlanta > Cumberland
Price Range: $131 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Suites Galleria Atlanta 3.5*
Number of rooms: 278
Reservation Options:
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Also Known As:
Sheraton Suites Galleria Atlanta Hotel Atlanta
Sheraton Hotel Galleria Atlanta
Sheraton Atlanta
Atlanta Sheraton
Hotel Style:
#78 Business Hotel in Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Suites Galleria Atlanta staff and other travellers.
1 question
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Fort Wayne, Indiana

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Questions? Get answers from Sheraton Suites Galleria Atlanta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms convenient to elevators.”
 of 5 bubbles JillandJan, 21 Nov 2016 | Read review
“No noise at all on the side above the outdoor pool.”
 of 5 bubbles jhouse2016, 21 Nov 2016 | Read review
“I was on floor 9 and it was quiet and almost at the end of the hall”
 of 5 bubbles gigic775, 11 Nov 2016 | Read review
“For my three trips in October I found the rooms on the third, 15 and 16th floor to be quiet.”
 of 5 bubbles 304katherinep, 31 Oct 2016 | Read review
“King suites. Can't go wrong”
 of 5 bubbles matthewjG3232FA, 24 Oct 2016 | Read review
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