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Extended Stay America - Atlanta - Clairmont

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Extended Stay America - Atlanta - Clairmont
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34 Reviews from our TripAdvisor Community

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Showing 34: English reviews
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Boston, Massachusetts
Reviewed 5 days ago NEW

Rooms hallway smell like smoke. My room was dirty, doors and dinning area was greasy. Room had a haze of filth in it! Bathroom was almost clean!!! However the front desk was very pleasant and helpful. Maybe they need more housekeepers.

Thank Tommy M
00esa, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Tommy, thank you for reviewing your stay with us. We are glad your overall experience was enjoyable, but we are sorry for the cleanliness issue you encountered and the inconvenience it caused. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We hope you...

Rutherfordton, NC
Reviewed 17 March 2017 via mobile

I took a gamble and booked a great rate thru AAA. I usually stay away from extended stay places but I gave it a try. Great location away from the interstate, friendly staff, clean rooms, fairly new place. Recommended A++++

Thank Kpinwnc
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

Thank you for sharing your experience with us. It is a pleasure to read you were satisfied with our convenient location, the customer service provided by our staff, and the cleanliness of your room accommodations. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Ellenwood, Georgia
Reviewed 2 weeks ago

The stay was terrible and I was quite uncomfortable, there was a serious bug problem in the room for the 2 days that I was there. Especially the first day, though they gave a great effort to eliminate the bugs, there were still bugs the next night.

Thank Oathlp77
00esa, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

I apologize for the issues you experienced with your room during your stay and regret the inconvenience it caused. Please know that we have strict policies and procedures in place to prevent these type of problems, but the room you occupied will be professionally inspected as a precaution. We hope you will give us another opportunity to have you as...

Los Angeles, California
Reviewed 2 weeks ago

Entire hotel smells. It reeks of smoke all over, the corridors, the so-called non-smoking rooms, everywhere. It has old carpet, old bed, old flooring, broken doors and furniture. It's suffocating. I had booked for three nights but had to leave after the first night. I was so disgusted, I didn't even bother to look at their breakfast. I just couldn't...

Thank praveenkjha
00esa, General Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

It is unfortunate to hear you did not enjoy your overall stay with us. We appreciate your feedback about the condition of the hotel. We are having similar discussions, and we have shared your feedback with the appropriate individuals in our organization who are finalizing our future refresh. We hope you will continue to select us as your hotel of...

Reviewed 22 April 2017

Great room...very clean! The location is good and near the main highway, I-85. Great check-in and check out process. Breakfast was good as well! The staff was great and parking is free! I would stay here again!

Thank Jay M
Chattanooga, Tennessee
Reviewed 16 March 2017

If you need a safe, quite and reasonably priced place to bunk for a week, this is not a bad property. The reason I advocate a week and not a night is simple. The pricing for a night is market standard. At market standard, you can find a better room. For a week, the per night rate is better, plus...

Thank rds6210
Fort Lauderdale, Florida
Reviewed 3 March 2017

Never stay there!!! I came back from dinner to a changed area. I noticed in the parking lot with strange looking "women" and crazy looking young "men." I went into my room and placed the safety latch in place, turn around and BOOM!!! The latch caught the door and saved my life! I call the police and Hilton Hotels. I...

1Thank Southern_Adventures
Reviewed 3 March 2017

I needed a place away from the airport noise and chose this hotel. The small kitchen with refrigerator is very convenient for someone like me that likes to save some money on food. The room was clean and the employees super nice. I recommend anyone to stay here!

Thank Rita T
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. I'm so pleased to hear that you valued the fully equipped kitchen in your room, the cleanliness of your room, and your overall stay at our hotel. The staff and I would like to thank you again for posting your review. We look...

Reviewed 17 February 2017

This place is a dump. I would not stay there again and will be giving a poor review. on Trip Advisor. Calling your offering a grab and go "breakfast" is a vast overstatement of the truth. Maintenance was extremely poor. The elevator worked poorly, the facia on the bathroom vanity was broken. The first room we were assigned stank to...

1Thank jswintonriley
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

The feedback provided in your review is much appreciated. I was disheartened to read about your experience. Please accept our apologies. I discussed your comments with the team, and we are working to make these corrections. The staff and I appreciate your comments, as it will only help us to improve. Please feel free to contact me directly, at clt@extendedstay.com,...

Reviewed 9 January 2017

Entire staff was both accommodating and extreemly pleasant. Room was very clean and quiet. I recommend this hotel and plan to stay there when I visit Atlanta later in the new year. The only thing that could be improve upon is to serve a full breakfast buffet YUM!

Thank CaroleAnn A
Manager_11525, Manager at Extended Stay America - Atlanta - Clairmont, responded to this review

I want to thank you for taking the time to post a review of your stay. It is pleasing to know you were well accommodated by our staff and that you would recommend our hotel. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

25 photos of this hotel

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Room/Suite (15)
Bathroom (1)
Hotel & Grounds (3)
Dining (2)
Other (4)
11/06/2017 12/06/2017
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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Multilingual Staff

Additional Information about Extended Stay America - Atlanta - Clairmont

Address: 3115 Clairmont Rd NE, Atlanta, GA 30329-1015
Region: United States > Georgia > Atlanta
Price Range: $120 - $165 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Atlanta - Clairmont 2.5*
Number of rooms: 104
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Also Known As:
Extended Stayamerica Atlanta Clairmont Hotel Atlanta
Extended Stay America Atlanta
Extended Stay Atlanta
Atlanta Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Atlanta - Clairmont staff and other travellers.
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Questions? Get answers from Extended Stay America - Atlanta - Clairmont staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just be sure the give your room a check-over before you pay your money.”
Oathlp77, 13 May 2017 | Read review
“Just avoid this one.”
praveenkjha, 11 May 2017 | Read review
“easy access to service streets”
jaymM2389OL, 22 Apr 2017 | Read review
“Try to get a room on a corner. You have a bit more space.”
rds6210, 15 Mar 2017 | Read review
“Away from the main road "Clairmont rd"”
ritat289, 2 Mar 2017 | Read review
5 of 5
US$76* /night
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