I stayed at this downtown hotel and suites on a Friday evening recently. The suite I had was in the fourth floor. The room had a view of the street through curtains in the bedroom. The bathroom had a nice shower with flexible head. The cable tv in the suite was set up for Netflix too. The free hot breakfast is great here and included eggs and toast, cereal and fresh coffee. I stayed here because of a work conference nearby on Saturday.
What a pleasant surprise to find a nice hotel with extremely friendly staff in the downtown area. Everything from checking to checkout was awesome. Breakfast was great and staff friendly. I would return again.
My husband and I called at the last minute to book a room, my husband spoke to Rashad and he was so helpful. When we arrived Rashad made sure my husband had somewhere to park the big truck. Rashad and Victor gave us the best service. Our room was so clean. Help us with snacks. Made sure we were told about breakfast which was great also. We have a new hotel now when we come to Atlanta. The morning staff was good also and the hotel was clean all around.
We loved the Hampton Inn ATL!! The welcoming crew upon our arrival - Rashad, Will, and Kenya were the epitome of warmth, welcoming, attentive, and friendly! It felt as if they were waiting for us to arrive. During our stay they were most helpful with suggestions of great places to dine!! The room was clean, comfortable, fine bedding, and a delight!! We will be back!!!!
The staff are really great! they were nice and genuinely helpful. I was particularly very impressed with the staff supervising the breakfast operation. The two ladies took the hospitality to a whole new level. This is particularly true for the person named "Carolyn". She was the highlight of breakfast time: very nice, genuinely smiling, consistently greeting guests as they come, making sure that they find what they are looking for. I visited many breakfast locations in other hotel stays over the years but this one was very remarkable. Carolyn and the other lady genuinely LOVED their jobs and they really made guests feel at home. They are, with no question, the embodiment of EXCELLENT CUSTOMER SERVICE! That Hilton location should be very proud of having such great staff who add value to the experience of guests. I hope that hotel's General Manager knows the value of the human capital he/she has in the breakfast area and how appreciative I am for the excellent service I received during my stay.…
From check-in to check-out, my entire stay was great. The employees made me feel like I mattered and the service provided was simply great. From the reception to the dining staff to the security employees, my stay was truly great. When I have another event to attend Atlanta, I will stay here again. My bed was so so comfortable, clean and well stocked. The ease of obtaining additional toiletries was simply easy.
This hotel was only 5 minutes away from where I had to conduct my business. It was so clean, the staff was super helpful and friendly! The breakfast was better than a sit down restaurant and very fresh and clean. It was a wonderful stay. I would give it more stars if I could!
Easy parking fee $25/ day but very convenient. Really enjoyed our stay. Breakfast for good and servers super friendly. John , at checkin, was always willing to help us. He’s friendly smile was always reassuring. Hampton is very lucky to have him. Thanks again Lynette Monroe and granddaughter( Karis)
Stayed here for a convention at the State Farm Arena. Easy walk to the arena and convenient to multiple restaurants. Rooms were clean, complimentary breakfast was good. The convention will be here again next year. I definitely plan on staying here.
Great value for last minute plans. Breakfast was good although no boiled eggs! Coffee was great available 24 hours! Customer Service was top notch! John greeted us with a small and kept a smile and winning personality during our entire stay! All of the staff was super friendly and the rooms were cute and very clean! Parking was always available during our stay and frequently monitored by staff! The bed was super comfortable, providing a great nights sleep our entire stay. Lobby well kept and inviting and the location downtown is walking distance to multiple restaurants, entertainment venues, and short driving distance to area attractions. Will definitely stay at this location again when we visit Atlanta