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TownePlace Suites Atlanta Buckhead

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138 Reviews from our TripAdvisor Community

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Showing 135: English reviews
Franklin, Tennessee
Level Contributor
56 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago

We checked in about 10 pm after day of travel. I checked in by phone with friendly staff and were met cheerfully at the door. Free parking was a plus. There were 3 in our party so we had reserved a 2-bedroom suite. Room was comfortable and clean. Air conditioning for secondary room was not good as it was only... More 

Helpful?
1 Thank AAMom22
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hi AAMom22, Thank you for acknowledging our cheerful staff, however we are so sorry that you witnessed something which caused you and your family to feel unsafe. We work hard to provide a safe environment for our guest which is why we hired an off duty police officer to assist in keeping our property secure. We recognize this won't take... More 

Chapel Hill, North Carolina, United States
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

We stayed here with our daughter for her post-surgery for 5 nights in a handicapped accessible 2 bedroom-2 bath suite. The kitchen was fully functional (only thing it doesn't have is an oven). I brought prepared meals from home and was able to heat things up with the microwave. Full size refrigerator is very helpful. The staff is so friendly... More 

Helpful?
Thank Kerry B
Durham, North Carolina
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I met up with my 2 adult daughters for a girls weekend away in Atlanta. This hotel was a perfect home base. The same two women worked the entire weekend and both were friendly and helpful throughout our time there. They provide a shuttle service to MARTA, and to a nearby restaurant for dinner. There was a trail at a... More 

Helpful?
Thank Peggy S
New York
Level Contributor
455 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 4 weeks ago

First the plusses....good bed, pillows and towels plus a friendly and competent staff. Free breakfast was not bad for premade food. Negatives include highway and street noise for odd number rooms and the need to update the bathrooms and furniture. The kitchenette could also use new appliances. The room was clean but clearly worn in many ways. Parking is good... More 

Helpful?
Thank FrequentTripster
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello Frequent Tripster, Thanks for sharing your thoughts regarding the recent stay you had with us. We're glad to see you enjoyed most of our services and products, but see we also have room for improvement. It is through your valuable feedback that we continuously strive to improve and meet your expectations. We will continue to work on items of... More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2016

Check-in and check-out are streamlined with the Sheraton app. Our room was ready before actual check-in time. The staff is very friendly and accommodating. There is a very nice pool and grilling area. The rooms, and common areas are very clean. The rooms have small kitchens and a wonderful desk area for business users. For the price and location this... More 

Helpful?
Thank Ronni S
Pennsylvania
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 August 2016 via mobile

We stayed for one night , actually only 10 hours, in this appalling hotel. We had a two bedroom suite. The hallways stunk of burnt "something". The pull out sofa is a twin size. We were supplied a blanket and mattress cover, no sheets. When we did eventually get sheets, the sheets were for a queen bed and both were... More 

Helpful?
1 Thank danitroline
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello danitroline, Please accept our sincerest apologies in regards to your recent stay here at the TownePlace Suites by Marriott Atlanta Buckhead. The comments you mentioned are quite embarrassing and doesn't represent the service we strive to deliver each day. The team is committed to resolving these issues and determined to not allow another guest experience these same issues. I... More 

Philadelphia, Pennsylvania
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 August 2016

We reserved and received a two bedroom suite with a sofa bed. The suite was modern and furnished very nicely. It was a bit tight for a family of 5, but we spent most of our three day stay sightseeing so the room size worked for us. The staff was extremely friendly and helpful. We had an issue with our... More 

Helpful?
Thank RJS99
Paterson, New Jersey
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 August 2016

The rooms are very small. Traveling with a family of 4 it was extremely tight. They come equipped with a small kitchenette but they should make the rooms more comfortable and take away the kitchenette because if you were to cook your entire room would smell like food. Nice hotel they just need to revamp the rooms to make them... More 

Helpful?
1 Thank Pammie1971
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hello Pammie1971, We would like to thank you for taking the time to share your valued feedback regarding your recent stay at the TownePlace Suites by Marriott Atlanta Buckhead. We're disappointed to hear that the size of the suite didn't meet you and your family's needs. We offer many suite types to accommodate the number of guests per room and... More 

Rocky Mount, North Carolina
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 7 August 2016 via mobile

Stayed at this location with family. This hotel is about 10 minutes from the aquarium and other downtown attractions. The staff was very friendly and the room was comfortable. The hotel is close to the highway which can be a downside depending on where your room is located. We could here the traffic from our room, however it didn't interrupt... More 

Helpful?
Thank Angela P
Stone Mountain, Georgia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 July 2016 via mobile

I normally stay with Hilton properties but decided to give Towne Place Suites Atlanta Buckhead a try because it was convenient in its location. I arrived to a warm and friendly staff got my hotel key and went to the room. The room was ok but I was only there for a few hours before heading to the airport at... More 

Helpful?
1 Thank T F
Cynthia S, General Manager at TownePlace Suites Atlanta Buckhead, responded to this review

Hi T F, We appreciate you giving us an opportunity to accommodate your brief trip to Atlanta. It is certainly unfortunate that we weren't able to give you the service experience you should expect at the TownePlace Suites by Marriott Atlanta Buckhead, or any other Marriott hotel for that matter. After reviewing your valued feedback regarding the lack of sleep... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about TownePlace Suites Atlanta Buckhead

Address: 820 Sidney Marcus Boulevard, Atlanta, GA 30324-3180 (Formerly MainStay Suites)
Region: United States > Georgia > Atlanta
Price Range: $166 - $330 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Atlanta Buckhead 2.5*
Number of rooms: 75
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Also Known As:
Towneplace Suites Atlanta Buckhead Hotel Atlanta
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Atlanta Buckhead staff and other travellers.
1 question
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Bonaire, Georgia

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Questions? Get answers from TownePlace Suites Atlanta Buckhead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Odd number rooms face a busy freeway and local road...ask for an even number room”
 of 5 bubbles FrequentTripster, 1 Nov 2016 | Read review
“Opt for the one bedroom not the studio”
 of 5 bubbles Pammie1971, 11 Aug 2016 | Read review
“Rooms on the end closest to the highway will hear the traffic”
 of 5 bubbles mayinfl, 22 Jun 2016 | Read review
“If you are a light sleeper, ask for a room on the west side toward the parking lot. A noisy parkway runs along the east side.”
 of 5 bubbles Buzzsaw50, 24 May 2016 | Read review
“I would ask for a room on the back side of the hotel.”
 of 5 bubbles H8115NHrobc, 21 May 2016 | Read review
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