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It was bad enough that the hotel is not part of the casino like we thought, but then I received fraudulent charges on my credit card for someone else's room. When I asked the morning crew about the charges, she told me she didn't know...More
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 1 week ago
Thank you for taking the time to send us feedback regarding your stay and we value your comments. We would like to extend our sincerest apologies that your stay was less than satisfactory. The hotel staff and management are always looking for ways to improve...More
We stayed for 1 nite. Our room was on the 1st floor
Room had wall unit air, tv, iron and board, hair dryer, and a patio with chairs and a view. Our room was very clean. The room is old, carpet, towels need replacing. They...More
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 2 weeks ago
Thank you for taking the time to send us comments regarding your stay and we appreciate your feedback. The hotel staff and management look forward to exceeding all of your expectations during a future stay with us.
We stayed in a suite and the price was cheap so you get what you pay for. The room was outdated but clean. We had the room with the big kitchen area. There was a small sink, small refrigerator, and a microwave. You have plenty...More
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 3 weeks ago
Teresa and Chris,
Thank you for taking the time to send us comments regarding your stay. We always enjoy hearing about the positive experiences our guests have at our hotel. I will make sure to share your comments with the rest of our team. Positive...More
I recently stayed at the Cliff Castle Hotel for two reasons. First, I wanted to see if the other reviews were an accurate portrayal of the hotel and staff. The hotel itself is over twenty years old and is showing it's age, but I found...More
1 Thank DonD133
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 11 April 2017
Thank you for taking the time to review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We look forward to exceeding all of your expectations during...More
We love going to Cliff Castle Casino, near Camp Verde,
The staff is always friendly.
No free alcoholic beverages. Ordered a coffee with Baily and whip cream for $5.00.
The casino has several restaurants, including a Steakhouse.
Want a great burger or sandwich? Jonny Rocket...More
1 Thank Heidi H
Response from Sean K, Guest Relations Manager at Cliff Castle Casino HotelResponded 4 April 2017
We always enjoy hearing about the positive experiences our guests have at our hotel.
I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we...More
US$77 - US$100 (Based on Average Rates for a Standard Room)
Non-Smoking Rooms ,
Number of rooms
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