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About
#17 of 35 hotels in Denia
Location
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Value
Apartments Ogisaka Garden Club Denia Alicante close to the Montgo Nature Reserve and only 200m away from the Marineta Beach (awarded Blue Flag status for safety and cleanliness), lies one of Denia's most charming holiday villages, Ona Ogisaka Garden. A residential complex which boasts a very beautiful landscaped garden, magnificent swimming pool, cafeteria service, restaurant, bar, private sport facilities with an indoor pool, jacuzzi, sauna and guided activities. The apartments, recently refurnished, consist of one double bedroom, dining room, complete bathroom, American style kitchen and a balcony or terrace. All of them equipped with 2 flat TVs, Air Conditioning and all you need to feel at home.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Indoor play area for children
Kids club
Paid wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Airport transportation
Car hire
Spa
Massage
Salon
Baggage storage
Sun loungers / beach chairs
Washing machine
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Room features
Air conditioning
Private balcony
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Separate dining area
Sofa
Telephone
Bottled water
Iron
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Russian, Spanish
Location
48Car recommended
Grade: 48 out of 100
21Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
Calle Aquari 3, 03700, Denia Spain
Name/address in local language
Getting there
Car HireSee all Denia car hire
811Reviews21Q+A53Room tips
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Reasonable price. Nice staff. 2 mins from bars and restaurants at the back of hotel denia. 20 mins from town center. Nice apartments. No kettle (which might be something to fix).. we brought our travel kettle with us. Restaurants are for Italian, Indian and Spanish. There are also 2 more a minute away.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hotel's Favourite
Had a short break with my husband and my two children (3 and 6). We arrived early and the man on reception was helpful and friendly. We had lunch while they got our room ready. We were given free drinks tokens and free wifi for one device which was a lovely surprise. The food was excellent with a large variety to chose from. The room was well equipped and had everything we needed. The pools are lovely and perfect for our boys. The beach is a short walk and has lovely calm waters. The nearby shops and restaurants offer further convenience. Lovely staff and a beautiful hotel. Mainly spanish guests which was an added bonus for us! Would definitely recommend.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 13 Sep 2022
Hello Katie! We are glad that our services made such a positive impression and that you had an unforgettable experience. We take pride in taking care of our guests, and we are very happy that your expectations have been met. Thank you once again for choosing us, and we look forward to welcoming you very soon. Regards, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am not sure if my previous review was posted. In the 35 years of traveling with RCI this was our worst experience. We were in Spain and the unit was more than disappointing. The heaters did not work and it was cold. The employee at the front desk tried to be helpful but the manager was horrible. We were given portable heaters to place in the one bedroom that had no heater and the living area(small) to place a second. The sliding door was put on backwards so anyone could just lift it and it would come off the tracks, even when locked. We were told there was not another room to move to, surprising since it was empty and off season. I called RCI to see if there was any possibility of changing and they told me that you picked the resort. Still waiting to hear from Customer Service. We left the Ona Ogidaka and moved to a hotel in Alicante.…
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Review collected in partnership with RCI
Date of stay: February 2023
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Dueño at Ona Ogisaka Garden
Responded 2 weeks ago
Hi! Thank you for sharing this comment about your stay with us. We are very sorry to read that you did not have a pleasant stay with us. Unfortunately, we do not have any reservations in your name in the system. Please, contact us privately with your reservation ID, so we can see what has happened during your stay and give you the feedback you deserve. We are interested in improving, and we will know by detecting the problems that occurred during the stay. We await your message. Greetings! Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location of apartment meant never any sunshine at any time of day! Check-in staff not in any way understanding of situation as if it was our fault. also kept interrupting our discussion to chat with other clients. Were more interested in selling meal plans than helping us. Even when selling us WIFI passwords first person gave me two copies of same password despite me requiring 2 separate passwords.
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Review collected in partnership with RCI
Date of stay: December 2022
Value
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Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Dueño at Ona Ogisaka Garden
Responded 30 Jan 2023
Hello Ire! On behalf of the entire team, we would like to thank the time spent sharing your experience regarding your stay at our hotel, which we regret seeing has not been to your total satisfaction. Making our clients feel satisfied is our main objective, therefore, day after day we strive to offer them a better service than expected. We apologize for any shortcomings in meeting your expectations. Your comment has been shared with the team to take immediate corrective action to improve and serve you better in the future. We look forward to welcoming you in the near future to show you our daily progress. Greetings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I know it’s the off season, but they could have kept the resort grounds in better condition. The room was fairly nice, but the kitchen was not well stocked, so hard to eat in. The pool area looked good though the weather was too cold to swim. The beach was nice and close to the resort.
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Review collected in partnership with RCI
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 8 Dec 2022
Hello Marty! On behalf of the entire team, we would like to thank the time spent sharing your experience regarding your stay at our hotel, which we regret to see has not been to your total satisfaction. Making our clients feel satisfied is our main objective, therefore, day after day we strive to offer them a better service than expected. We apologize for any shortcomings in meeting your expectations. Your comment has been shared with the team to take immediate corrective action to improve and serve you better in the future. We look forward to welcoming you in the near future to show you our daily progress. Greetings, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good: Great location in a quiet residential neighborhood far from scooter, car and party noise. Close to the beach. Bad: Average quality furniture, paper thin pillows very tired looking apartment that desperately needs updating. Nothing to clean the dishes (no soap or rags). Old A/C units that have never been serviced and are chocked with dust in the filters. Ugly; loveless grounds that are not well maintained, pool that are not clean, you hear everything from the other apartments…late night drinkers, kids etc.
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Review collected in partnership with RCI
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 6 Nov 2022
Hello Eric! We would like to thank you for the time spent sharing your opinion through this platform. We are sure that your comments will help other users to enjoy their stay with us even more. Furthermore, we appreciate your comment on your recent stay, and we appreciate that you have highlighted the aspects that met your expectations and the aspects that you liked the least. We take note of all the suggestions and comments since thanks to them we will be able to improve our services and implement improvements in these aspects. We look forward to welcoming you back on your next visit. Greetings, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The location was great. Close to the beach and shops and only a short drive to other areas. The unit was clean and a good size for 2. The grounds were tidy. The amenities were good, The availability of restaurants and bars on location was great although we mainly dined at local establishments.
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Review collected in partnership with RCI
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 6 Nov 2022
Hello Allana! We are glad that our services made such a positive impression and that you had an unforgettable experience. We take pride in taking care of our guests, and we are very happy that your expectations have been met. Thank you once again for choosing us, and we look forward to welcoming you very soon. Regards, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property staff were very good and helpful at check-in and all through the stay. The unit had 2 bedrooms accommodating 5 persons, but with only 1 bathroom; 2 bathrooms would have been more convenient. The facilities and amenities were very good. The variety and quality of food in breakfast and dinner were very good. The resort location was also very good. the check-out was fast and easy.
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Review collected in partnership with RCI
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 13 Sep 2022
Hello Arashed! Thank you very much for your kind comments, they have been a great source of motivation for the whole team. Our main goal is for all our guests to have a fabulous stay, and knowing that we have achieved this makes us proud. We hope you and your family come to stay with us again for future visits. Kind regards, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unfortunately experienced the problems others state in their comments. Also notable that responses only reinforce anything positive and clearly take no notice of the many things that devalue the holiday experience. Best feature are the pools, but the lower ones for a number of days began the day full but then were half empty for the rest of the day, meaning swimming was compromised. Also (as a paying customer) I had to grab a pool net and clear leaves and scum out of the pool so our daughter could swim - after seeing staff walking past and doing nothing. Same approach with overflowing bins. Managers and staff seem to wear blinkers most of the time. Breakfast is an absolute shambles - during a 2 week stay on only 2 days did I not have to ask for butter, and more than once - as you mention issues to staff and they wander off and do other stuff. They don’t top up anything soon enough so people hover around waiting to be able to eat their breakfast. Also after 10 days of sitting outside to eat breakfast was the next day told we had to eat indoors, including the doors being physically blocked, so we had to witness the chaos ensuing (so much for customer service/choice !). Very annoyingly, when there was a queue of about 20 without tables, following staff arguing, people were then allowed to sit outside !!! There are not enough sun-beds and many are split, including a chair on our balcony, which was unstable to sit on as a result. One totally torn and unusable sun-bed was in clear sight to staff and managers but never removed until the morning we left. Kids club seems only OK if you are Spanish and there was nil engagement to our clearly 5 year old daughter by the animation person. Certainly our experience of animation teams is they are hugely engaging and always trying to involve kids and families. No wonder there is no real mention of this facility - a pity we didn’t clock that before booking as our daughter had no positive experience as a result. It was also worrying (as parents) seeing youngsters using the pool and climbing over the waterfall drops at 1130 at night. Dangerous for sure - no communication of no swimming after a certain time - but blinkered staff syndrome again no doubt. perhaps they will be more responsible when somebody has a nasty accident. Only time anything seemed to happen - like the leaves being scooped out of the pool (by staff) was on the last day - because I spoke to the manager to arrange a taxi to the airport and when asked if we had enjoyed our stay I was honest and said no. The only reason I haven’t rated it as terrible is because the manager then offered us a free evening meal. We declined the offer as our morning breakfast that day had been the worst and we didn’t want the last evening of our holiday experiencing more dining room and food chaos. We chose to pay for a pleasant meal in a local restaurant instead. Goes without saying that we will not consider an Ona Group holiday ever again and will warn friends and families accordingly. I won’t be surprised if the response (if Ona Group bother to) will go along the lines of ‘glad you highlighted how good the pools are’. I will wait and see!…
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Date of stay: August 2022Trip type: Travelled with family
Room Tip: Don’t just read the positive reviews
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 13 Sep 2022
Hi Sid! Thank you for taking the time to leave this review. Believe us, from the heart, that we are very sad to read this comment. We appreciate you pointing out the negative aspects that affected your stay, such as the cleanliness of the pool, the vacation club, and the breakfast. We assure you that these comments will be sent to the different departments in charge, so that measures can be taken in this regard and a solution will be found as quickly as possible. What we most want is for our guests to have the best experience, and seeing that we have not achieved it, disappoints us, but at the same time motivates us to improve. We promise that we will work hard to improve each of the aspects mentioned, and we invite you to give us a second chance in the future to see our improvements. We apologize again. Cheers! Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazing hotel and facilities (multi level pool including an indoor pool, very well equipped gym for all types of workouts) very clean and all in one area but most of all the staff are amazing so helpful and go out of their way to make your stay the best experience you have ever had. Food and drinks are not expensive and are tasty too. Rooms are very spacious great for families or even just for couples. Can’t wait until I am back.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 13 Sep 2022
Hello Deeja! Thank you very much for your kind comments, they have been a great source of motivation for the whole team. Our main goal is for all our guests to have a fabulous stay, and knowing that we have achieved this makes us proud. We hope you and your family come to stay with us again for future visits. Kind regards, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$56 - US$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ogisaka garden denia, ogisaka garden hotel denia
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaDenia
NUMBER OF ROOMS
150
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Frequently Asked Questions about Ona Ogisaka Garden
Which popular attractions are close to Ona Ogisaka Garden?
Nearby attractions include Real Club Nautico Denia (0.8 km), Bar Bocana (1.2 km), and The Climate Monument (0.9 km).
What are some of the property amenities at Ona Ogisaka Garden?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ona Ogisaka Garden?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ona Ogisaka Garden?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ona Ogisaka Garden?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Ona Ogisaka Garden?
Conveniently located restaurants include Asador La Guitarra, Mala Vita, and BASTA Lounge Bar Restaurant.
Are there opportunities to exercise at Ona Ogisaka Garden?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ona Ogisaka Garden have airport transportation?
Yes, Ona Ogisaka Garden offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Ona Ogisaka Garden?
The staff speaks multiple languages, including English, Spanish, French, and Russian.
Is Ona Ogisaka Garden accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.