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About
#17 of 35 hotels in Denia
Location
Cleanliness
Service
Value
Apartments Ogisaka Garden Club Denia Alicante close to the Montgo Nature Reserve and only 200m away from the Marineta Beach (awarded Blue Flag status for safety and cleanliness), lies one of Denia's most charming holiday villages, Ona Ogisaka Garden. A residential complex which boasts a very beautiful landscaped garden, magnificent swimming pool, cafeteria service, restaurant, bar, private sport facilities with an indoor pool, jacuzzi, sauna and guided activities. The apartments, recently refurnished, consist of one double bedroom, dining room, complete bathroom, American style kitchen and a balcony or terrace. All of them equipped with 2 flat TVs, Air Conditioning and all you need to feel at home.
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Property amenities
Free public parking nearby
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Indoor play area for children
Kids club
Paid wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Poolside bar
Airport transportation
Car hire
Spa
Massage
Salon
Baggage storage
Sun loungers / beach chairs
Washing machine
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Room features
Air conditioning
Private balcony
Safe
Seating area
Coffee / tea maker
Kitchenette
Flatscreen TV
Bath / shower
Separate dining area
Sofa
Telephone
Bottled water
Iron
Microwave
Refrigerator
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, French, Russian, Spanish
Location
58Somewhat walkable
Grade: 58 out of 100
33Restaurantswithin 1 km
2Attractionswithin 1 km
Calle Aquari 3, 03700, Denia Spain
Name/address in local language
E-mail hotel
Getting there
Car HireSee all Denia car hire
818Reviews21Q+A54Room tips
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Seemingly No ground control, cleaning ladies have no additional hand soap or shampoo. Lack of staff, Sometimes Noone at front desk, phones don't work, get ride of them. Having to carry your luggage across the grounds, around the pool etc. No assistance offered & other entries can not be used closer to your rooms ?? If lack of trust, perhaps it's the lazy or lack of staff, or member violations.
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Review collected in partnership with RCI
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Hotel's Favourite
Had a short break with my husband and my two children (3 and 6). We arrived early and the man on reception was helpful and friendly. We had lunch while they got our room ready. We were given free drinks tokens and free wifi for one device which was a lovely surprise. The food was excellent with a large variety to chose from. The room was well equipped and had everything we needed. The pools are lovely and perfect for our boys. The beach is a short walk and has lovely calm waters. The nearby shops and restaurants offer further convenience. Lovely staff and a beautiful hotel. Mainly spanish guests which was an added bonus for us! Would definitely recommend.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 13 Sep 2022
Hello Katie! We are glad that our services made such a positive impression and that you had an unforgettable experience. We take pride in taking care of our guests, and we are very happy that your expectations have been met. Thank you once again for choosing us, and we look forward to welcoming you very soon. Regards, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There was a long queue to register as there were hen and stag celebrations that weekend. The whole resort is so compressed that the blocks face each other with the long narrow pool between act as an echo chamber magnifying the sounds from units. There is very little sunlight reaching many units and when it does it is for a limited time. We had an hour of sun late afternoon. The whole place looks tired and in need of refurbishment.The pool area is not a relaxing place to be and there is little space to sit and relax. It all feels very closed in. The food in the restaurant was uninspiring and hot food was tepid. Breakfast was like a bun fight and needless to say we didn't repeat the experience. Will not be returning there!
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Review collected in partnership with RCI
Date of stay: May 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The good: great shower, location 20 minutes from downtown area, walking on the seawalk 2 minutes, 1 minute to strip mall with lots of food outlets, lots of parking, close to west harbour walk with great restaurants and views back to town, and our sink that fell in was fixed promptly. The Bad: staff ignores you when walking by them in the lobby (not once did they acknowledge us and give a simple Hola and a smile), do NOT take the half board or breakfast, dinner was so bad they closed a couple of nights as NOBODY was going. As in a prior post, it's smaller than it looks, not much privacy. The bar is only open during meal times! Sorry, this one even the Europeans don't like; if from North America (we're from Canada and pretty flexible), stay far far away from this one.
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Date of stay: April 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Ona Ogisaka Garden
Responded 2 weeks ago
Hi John, Thanks for taking the time to share your thoughts about your stay with us. We're pleased you chose to stay with us and to hear you enjoyed the shower. However, we're sorry to learn that you didn't have the best experience with our service and dining experience and apologise for any inconvenience. We'll definitely review your feedback with our team and work on improving these aspects. On the other hand, it's great to hear our team quickly solved your concern with the sink. Furthermore, we're sorry if our bar hours weren't to your liking. Your satisfaction is important to us and we'll take your comment into consideration. Nonetheless, it's great to hear our convenient location hit the mark and that you were able to take advantage of our proximity to the beach, nearby restaurants and places of interest. We hope you'll give us another chance to make your stay better next time. Take care, Ona Ogisaka Garden
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terrible Customer Service. It's way smaller than it appears. Parking is outside the gates, and the security gates stay open most the time. We would have given it an 'okay' review even tho beds need updating, kitchen was dirty and sparcely supplied. Only one key given which caused a big inconvenience daily, the water turns cold quickly when other water is used, which is scary, the pool was dirty and not usable in winter. The walls are paper thin and everything can be heard through the walls. All this would have been tolerable except the talking through the walls. Neighbors kept us up 5 out of 7 nights and the front desk refused to move us. We found this unacceptable. It was a simple fix but they refused. We tried almost every night to be moved, but to no avail. We'd never stay here again, nor refer to our friends and family. Denia is an awesome city with wonderful people. Stay elsewhere. We were happy again once we left, although took us 3 days to catch up on sleep! …
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: The pool was unusable in summer.
Kitchen was dirty. Beds need updating.
No reason for customer...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Ona Ogisaka Garden
Responded 11 Apr 2023
Hi Guest, Thanks for taking the time to share your review. We regret to hear that your stay wasn't everything you were hoping for, and we appreciate you sharing your feedback with us. Your satisfaction is very important to us and we ask that guests make us aware of any issues or concerns during their stay so that we may find a take the necessary action. We’re also sorry that you felt our service didn't meet your expectations. We always strive to provide top-notch customer service, so we're disappointed to hear that we let you down. Please be assured that we will discuss your remarks with our team in order to do better next time. Furthermore, it is clearly shown on booking platforms that we do not have our own parking, but there are public and private parking nearby. Moreover, we're sorry for any noise disturbance you experienced and regret that we were unable to move you to an alternative room as we were fully booked. Thanks for sharing your thoughts, your feedback is very important to us because it's what we use to improve with each and every stay. We hope to be able welcome you back on a future visit. Cheers,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reasonable price. Nice staff. 2 mins from bars and restaurants at the back of hotel denia. 20 mins from town center. Nice apartments. No kettle (which might be something to fix).. we brought our travel kettle with us. Restaurants are for Italian, Indian and Spanish. There are also 2 more a minute away.
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Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Hotel- cmanager, Owner at Ona Ogisaka Garden
Responded 6 Apr 2023
Hi there, Thanks for leaving us a review. We're happy to hear that you had a comfy stay! Please let us know if there's anything at all that you need while you're here; we're always happy to help. We can't wait for you to come back for another top-notch break. Cheers, Ona Ogisaka Garden
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am not sure if my previous review was posted. In the 35 years of traveling with RCI this was our worst experience. We were in Spain and the unit was more than disappointing. The heaters did not work and it was cold. The employee at the front desk tried to be helpful but the manager was horrible. We were given portable heaters to place in the one bedroom that had no heater and the living area(small) to place a second. The sliding door was put on backwards so anyone could just lift it and it would come off the tracks, even when locked. We were told there was not another room to move to, surprising since it was empty and off season. I called RCI to see if there was any possibility of changing and they told me that you picked the resort. Still waiting to hear from Customer Service. We left the Ona Ogidaka and moved to a hotel in Alicante.…
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Review collected in partnership with RCI
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ona Hotels, Dueño at Ona Ogisaka Garden
Responded 9 Mar 2023
Hi! Thank you for sharing this comment about your stay with us. We are very sorry to read that you did not have a pleasant stay with us. Unfortunately, we do not have any reservations in your name in the system. Please, contact us privately with your reservation ID, so we can see what has happened during your stay and give you the feedback you deserve. We are interested in improving, and we will know by detecting the problems that occurred during the stay. We await your message. Greetings! Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location of apartment meant never any sunshine at any time of day! Check-in staff not in any way understanding of situation as if it was our fault. also kept interrupting our discussion to chat with other clients. Were more interested in selling meal plans than helping us. Even when selling us WIFI passwords first person gave me two copies of same password despite me requiring 2 separate passwords.
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Review collected in partnership with RCI
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ona Hotels, Dueño at Ona Ogisaka Garden
Responded 30 Jan 2023
Hello Ire! On behalf of the entire team, we would like to thank the time spent sharing your experience regarding your stay at our hotel, which we regret seeing has not been to your total satisfaction. Making our clients feel satisfied is our main objective, therefore, day after day we strive to offer them a better service than expected. We apologize for any shortcomings in meeting your expectations. Your comment has been shared with the team to take immediate corrective action to improve and serve you better in the future. We look forward to welcoming you in the near future to show you our daily progress. Greetings.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I know it’s the off season, but they could have kept the resort grounds in better condition. The room was fairly nice, but the kitchen was not well stocked, so hard to eat in. The pool area looked good though the weather was too cold to swim. The beach was nice and close to the resort.
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Review collected in partnership with RCI
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 8 Dec 2022
Hello Marty! On behalf of the entire team, we would like to thank the time spent sharing your experience regarding your stay at our hotel, which we regret to see has not been to your total satisfaction. Making our clients feel satisfied is our main objective, therefore, day after day we strive to offer them a better service than expected. We apologize for any shortcomings in meeting your expectations. Your comment has been shared with the team to take immediate corrective action to improve and serve you better in the future. We look forward to welcoming you in the near future to show you our daily progress. Greetings, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good: Great location in a quiet residential neighborhood far from scooter, car and party noise. Close to the beach. Bad: Average quality furniture, paper thin pillows very tired looking apartment that desperately needs updating. Nothing to clean the dishes (no soap or rags). Old A/C units that have never been serviced and are chocked with dust in the filters. Ugly; loveless grounds that are not well maintained, pool that are not clean, you hear everything from the other apartments…late night drinkers, kids etc.
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Review collected in partnership with RCI
Date of stay: October 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Ona Hotels, Owner at Ona Ogisaka Garden
Responded 6 Nov 2022
Hello Eric! We would like to thank you for the time spent sharing your opinion through this platform. We are sure that your comments will help other users to enjoy their stay with us even more. Furthermore, we appreciate your comment on your recent stay, and we appreciate that you have highlighted the aspects that met your expectations and the aspects that you liked the least. We take note of all the suggestions and comments since thanks to them we will be able to improve our services and implement improvements in these aspects. We look forward to welcoming you back on your next visit. Greetings, Ona Ogisaka Garden Guest Experience Ona Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$60 - US$129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ogisaka garden denia, ogisaka garden hotel denia
LOCATION
SpainValencian CommunityProvince of AlicanteCosta BlancaDenia
NUMBER OF ROOMS
150
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Claim Your ListingONA OGISAKA GARDEN: UPDATED 2023 Hotel Reviews, Price Comparison and 571 Photos (Denia, Spain) - Tripadvisor
Frequently Asked Questions about Ona Ogisaka Garden
Which popular attractions are close to Ona Ogisaka Garden?
Nearby attractions include Museo Del Juguete (1.2 km), Real Club Nautico Denia (0.7 km), and Bar Bocana (1.1 km).
What are some of the property amenities at Ona Ogisaka Garden?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Ona Ogisaka Garden?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Ona Ogisaka Garden?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Ona Ogisaka Garden?
Yes, free public parking nearby is available to guests.
What are some restaurants close to Ona Ogisaka Garden?
Conveniently located restaurants include Asador La Guitarra, Mala Vita, and Buddha Castle Nepali & Indian Restaurant.
Are there opportunities to exercise at Ona Ogisaka Garden?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Ona Ogisaka Garden have airport transportation?
Yes, Ona Ogisaka Garden offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Ona Ogisaka Garden?
The staff speaks multiple languages, including English, Spanish, French, and Russian.
Is Ona Ogisaka Garden accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.