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Let us first state, our visit was a business affair, including dinner. We did NOT stay in the rooms so we cannot speak to that quality. On the other hand, we CAN speak to the staff and the overall experience.
Although the Westin Governor Morris...More
Just arrived. Check in was very good. Eating at the bar is a lottery. Servers are not engaged at all. Hotel is a bit tired and needs an upgrade. The staff are absent until it comes time for their tip.More
Thank Stephen K
Response from ltrilling, General Manager at The Westin Governor Morris, MorristownResponded 13 September 2017
Thank you for choosing our property and for taking the time to share your experience. Personally, please do accept my sincerest apologies for your frustrations towards your dining experience. We continually try to do our very best for all of our guests so...More
Everything. But. The. Rooms. The lobby was so promising, the staff was exceptional, the bar/restaurant was friendly, accommodating and delicious but our room was sub par. We actually kept the luggage trolley during our stay because we couldn't hang anything in the closet. We moved...More
1 Thank kcima
Response from ltrilling, General Manager at The Westin Governor Morris, MorristownResponded 12 September 2017
Thank you for the great feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. As we strive for excellence in customer service it is wonderful to hear such great...More
I am nearly a platinum member and take my spg membership very seriously given how much money I have spent at this hotel chain. I had an early meeting in Newark NJ on a Friday and was headed to see family for the wknd so...More
3 Thank Boru68
Response from ltrilling, General Manager at The Westin Governor Morris, MorristownResponded 23 August 2017
We would like to take the time to extend our sincerest apologizes for the misunderstanding you encountered during your stay. It is very important for our guests to experience a welcoming and refreshing visit and for that reason we recognize that you have...More
Overall far below my expectations in terms of status of the hotel, room size, amenities, bath/shower/toilet in bad condition, needs fixing. Unacceptable for a 400$ category hotel. No free WLAN for such a price .... Will never ever return.More
1 Thank Alex S
Response from ltrilling, General Manager at The Westin Governor Morris, MorristownResponded 22 August 2017
Hello Alex S,
Thank you for taking the time to review our property.
This level of detail is important for us. We will use this opportunity to help improve our services and features for future experiences. Although we strive to exceed our guest’s expectations at...More
US$192 - US$437 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Family Hotel in Morristown
#5 Business Hotel in Morristown
#5 Romantic Hotel in Morristown
Non-Smoking Rooms ,
Number of rooms
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Also Known As
The Westin Governor Morris, Morristown Hotel Morristown ,
Response from ltrilling | Property representative |
Thank you for the inquiry! We are looking forward to your upcoming stay in June. Our guestrooms are equipped with a Mr. Coffee Maker machine and we can also provide complimentary Decaf packets in your room... More
Thank you for the inquiry! We are looking forward to your upcoming stay in June. Our guestrooms are equipped with a Mr. Coffee Maker machine and we can also provide complimentary Decaf packets in your room. Lastly, our hotel is located away from the highway and most of our guestrooms have bathtubs and just a handful of them have shower stalls.