Stonehill Road, Ottershaw KT16 0EL England
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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Travellers' Choice
Highly recommended by the AA Hotel Guide 2016, Foxhills in Ottershaw is the ideal getaway. Guests become members for the day, enjoying access to the award-winning healthspa and gym, fitness classes, three restaurants and bars including fine-dining in The Fox dining rooms, tennis courts, and more. The ultimate playground, visit the historic Manor House to check in for your stay, before enjoying modern luxurious touches in your bedroom. Foxhills is also available for weddings, parties and conferences, with nine flexible event spaces on offer and complimentary WiFi throughout the resort for visitors and guests. Also visit the brand new Pavilion which is a family friendly building with lots of activities on offer from an outdoor pool to a children's soft play area.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Golf course
Indoor play area for children
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Outdoor dining area
Tennis court
Aerobics
Table tennis
Board games / puzzles
Video game console
Children Activities (Kid / Family Friendly)
Kids' outdoor play equipment
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Concierge
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
Dry cleaning
Laundry service
Ironing service
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Room features
Private balcony
Room service
Safe
Iron
Coffee / tea maker
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Contact
Stonehill Road, Ottershaw KT16 0EL England
Getting there
Car HireSee all Ottershaw car hire
1649Reviews8Q+A100Room tips
Reviews
Traveller rating
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17th March 2023, My friend and I enjoyed Afternoon tea in the beautiful lounge. As well as the wonderful ambience of our surroundings, and the delicious selection of dainty sandwiches, gorgeous confections, and Persian Rose tea, the absolute highlight of our afternoon was being served by Bobby. He attended courteously and efficiently to us and made our experience very special. I do hope he will see this review. Thank you so much
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Date of stay: March 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
+1
Wow what a day here it’s was truly amazing the staff was amazing the cream tea was delicious we also had a cheeky gin and tonic and was so reasonable priced !!! Will definitely be going back to this place If you’re not been give it a try 🤩 the grounds is fabulous for kids as well
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Date of stay: March 2023Trip type: Travelled with friends
Room Tip: Parking is so easy and easy to find as well
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 4 days ago
Dear Susuie, Thank you very much for taking the time to leave your lovely feedback. It is truly wonderful to read how much you enjoyed the resort and atmosphere here at Foxhills Country Club. I have shared your wonderful words with the team who were delighted to hear how friendly and helpful you found them. We hope to welcome you back in the near future! Kind regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A wonderful venue. Very helpful staff. Thank you Ann for all your help with print outs Facilities are fantastic. Great breakfast with wonderful views Spacious room with view over golf course Will certainly return - excellent value for money
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Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 1 week ago
Dear Adrian, Thank you for taking the time to share such an incredible review with us and the community! It pleases me greatly to read just how wonderful and accommodating each of our staff members have been to you, taking care of you with outstanding service. This is exactly the kind of positive feedback we love to hear and continue to receive, which shows just how much our staff take pride in going that extra mile to provide the best possible experience. We look forward to welcoming you back to Foxhills! Kind regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had booked a 'Heavenly Spa' Package plus one additional night for my husbands 40th birthday. The e-mail communication prior to booking was very efficient and friendly and based on the reviews, we were really looking forward to the (first) mini-break with our 4 months old baby! Unfortunately, we were very disappointed already shortly after we arrived. Given that we paid almost 700 GBP for 2 nights (+ one dinner plus spa treatment ) the atmosphere and service was just not right. Firstly, the welcome from the reception team was quite cold and unfriendly - no details about the resort or breakfast was given and I almost felt like an unwanted guest. There was a welcome message for my husband in the room as well as the baby bed we had requested but other than that the room was quite disappointing - setting and feel is quite outdated. Baby duvet did not have a cover (?), room was extremely hot despite having switched off the heating. Also, there was zero information in the room about the resort! We had to get opening times of the different spaces and timetables for the activities one by one from reception. When I went back and asked I was told that all details are in the little key card map - however, that only included the location of different buildings. While the massage that was included in the package was overall good - the therapist as well as the spa reception staff was again quite cold and unwelcoming. Same was true for the staff in the Pavillion, where the kids activities are hosted. The food for dinner in the restaurant was nice - but quite pricey for what it was and the breakfast buffet was average. We couldn't help but feel that we were seen of 'less value ' than the regular members of this private members club. Overall - there is just a lack of service, attention to detail and for me the value for money is not right at all. Sadly, a very disappointing visit. I normally don't leave reviews, but upon check-out the lady was very keen and reminded me several times to leave a good review (for her) so I thought I would ...although sadly, it's was not a pleasant experience.…
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from General Manager, General Manager at Foxhills
Responded 1 week ago
Dear Guest, Thank you for sharing your thoughts with us and for choosing to stay with us at Foxhills Community. I would like to apologize for your recent experience. We pride ourselves on offering the highest standards of hospitality and professionalism and are therefore disheartened to hear how disappointed you were with your stay. Your feedback has been shared with our training manager for attention. We hope to host you again to an experience surpassing your last. Kind regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My friend and I had a lovely stay, Joanne in Reception was lovely, she gave us a little courtesy call which was a lovely touch. Spa was lovely, very close to the main hotel. Just one little thing, the room we were in (room 47) was a tad bit hot, but nothing we were too worried about. Also, Luis on concierge, super friendly and welcoming!
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
Room Tip: Ensure you know where the thermostat is, took my friend and I a few minutes to find it 😂
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 2 weeks ago
Dear Holly, Thank you for choosing to stay with us at Foxhills and leaving us such a lovely review on your recent stay with us. I am truly glad that the team delivered great service resulting in a successful stay. I have noted your feedback to the relevant departments and look forward in welcoming you back very soon. Kindest Regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here with my daughter as a last minute decision - flying from Heathrow in the morning and wanted to get the holiday off to a good start. Fabulous hotel experience- attention to detail was superb. The room spacious and v comfortable, food at Nineteen on Sunday evening very tasty and spa facilities- some of the best we’ve experienced. Will definitely be back.
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Date of stay: February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 2 weeks ago
Dear Sally, Firstly let me thank you in choosing to stay with us at Foxhills and for taking this time in leaving us such a warming review on your recent stay with us. I am truly pleased to read your stay was a true success and that we will have the pleasure in welcoming you back in the near future. I have shared this lovely feedback with the team, and rest assure all smiles across. Thank you again. Best Regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Attended Foxhills country club with my partner, our two daughters, a fried and her son. Two families interest in potentially joining. After we had looked around we discovered a coffee shop where we thought we might have a drink and perhaps a small bite to eat. This wasn’t to be. We were abruptly told we weren’t possibly able to spend our money in their coffee shop unless we were members or with a member! This inevitably caused a small scene which made us look and feel uncomfortable and embarrassed. Suffice to say we now won’t be joining. Be warned if you plan on visiting as a prospective member, bring you own food and drink as your money won’t be good enough.
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 2 weeks ago
Dear Paul, Thank you for sharing your thoughts with us. I am truly sorry that your experience with us at Foxhills Country Club did not meet your expectations on your recent visit. We pride ourselves on offering the highest standards of hospitality and professionalism and are therefore disheartened to hear how disappointed you were. Your feedback has been shared with our training manager for attention. We hope to host you again to an experience surpassing your last. Kind regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed recently with the family and wow what a place! Close enough to Legoland for family fun during the day but a luxury environment to return to after a day walking the park. Staff were without exception excellent, Breakfast 5 star and the family room perfect in every way. great pools and kids facility. we ate in the Club house both nights as great for the kids, but the main restaurant looked fab.
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Date of stay: February 2023
Value
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 2 weeks ago
Dear Guest, Thank you very much for sharing your wonderful comments. It is truly wonderful to read how your stay has been a true success with us at Foxhills Country Club. It was a real pleasure accommodating you and we very much look forward in welcoming you back in the near future. Thank you once again for staying with us and for your kind remarks on TripAdvisor. We will make sure that our colleagues in each of the departments hear about your praise. We look forward to welcoming you back for your next visit! Kind regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a special place Foxhill is. From the breadth of places to eat and relax. The lux, clean and well run spa. The friendly service at every level. The room was deeply comfortable. It’s rare that every aspect of a hotel is so in tune. Thank you to the lovely Rebecca and Anne on Reception but if you do stay here I hope you get to meet Ursula. She is a natural born hotelier, and any interaction is a burst of sunshine. I’ll come again for sure.
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Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 2 weeks ago
Dear Guest, Thank you for sharing your wonderful comments with us. It was a real pleasure accommodating you at Foxhills. Thank you once again for staying with us and for sharing your kind remarks on TripAdvisor. We will make sure our colleagues hear about your praise. Kind regards, Tej Walia General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great family place with lots to do for kids of all ages and ideal for ascot racing. Just 20 mins drive away. Food is great standard and rooms large and modern with interconnecting rooms for families. Pavilion is brilliant - loads for kids and a large, clean pool
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Foxhills
Responded 2 weeks ago
Dear Guest, Thank you for leaving us this TOP review on your recent stay with us at Foxhills Country Club. I am truly over the moon that your stay was a true success and that the team delivered all their best. I am very much looking forward in welcoming you back on your next visit. Kindest Regards, Tej Walia General Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$187 - US$281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
foxhills hotel ottershaw, foxhills resort ottershaw
LOCATION
United KingdomEnglandSurreyOttershaw
NUMBER OF ROOMS
70
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Claim Your ListingFOXHILLS: UPDATED 2023 Resort Reviews, Price Comparison and 976 Photos (Ottershaw, England) - Tripadvisor
Frequently Asked Questions about Foxhills
Which popular attractions are close to Foxhills?
Nearby attractions include Brooklands Museum (6.4 km), Mercedes-Benz World (6.2 km), and London Bus Museum (6.4 km).
What are some of the property amenities at Foxhills?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Foxhills?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Foxhills?
Conveniently located restaurants include Beit Beirut, Bacaro, and Pasha.
Are there opportunities to exercise at Foxhills?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Foxhills?
Yes, dry cleaning and laundry service are offered to guests.
Does Foxhills offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Foxhills?
Many travellers enjoy visiting Shah Jehan Mosque (5.6 km).
Does Foxhills have any great views?
Yes, guests often enjoy the park view available here.
Is Foxhills accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.