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The Lodge at Mount Rushmore

04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Lodge at Mount Rushmore
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605 Reviews from our TripAdvisor Community

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Showing 592: English reviews
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Little Valley, New York
Reviewed 1 week ago

They are closed. Credit Card Company has not been able to contact them to dispute a 3 day room charge that they took over two months early. They phone is disconnected. They do not respond to emails. Their bank has filed foreclosure proceedings against them. Beware!!!

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Helpful?
Thank Patrick C
Cleveland, Ohio
Reviewed 2 weeks ago

Made these reservations in February thru their website, 2 weeks go I thought I would call and confirm- no answer, left a message, nobody returned my call so I called again and this time voice mailbox was full. Made a few calls to other hotels and lodges for both of them to tell me they had been shut down. I...

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1Thank barbies862
Reviewed 3 weeks ago

I never write a review, but needed to in this case. We booked a weekend here and showed up and they were closed. The owner Mark said he would refund the money we paid 6 months in advance, but he never actually did the defend and would avoid our calls. The owner of this place is a crook

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1Thank Chad E
Sedona, Arizona
Reviewed 3 weeks ago

We have been trying to contact this hotel for days. The number on the confirmation we received is no longer in service. The voicemail of the front desk listed on their website has its mailbox full. We have also tried an email with no result. We called another hotel in town and asked what they have heard. The person said...

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3Thank runecSedona
Region of Waterloo, Canada
Reviewed 12 April 2017

We booked this lodge on March 16 to arrive on April 11th which was our 42nd wedding anniversary. We arrived at the Lodge and it was CLOSED!!! A man in a pick up truck was out the front and he said there was nothing to be done as it was not open. Talk about communication and customer service!! What is...

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6Thank Judy M
Lincoln, Nebraska
Reviewed 7 March 2017

We bought a voucher for two nights stay at The Lodge. I called to make reservations, the phone's "no longer in service". I assumed it was a temporary problem, because it's March 2017 and reviews are posted from Jan 2017. I got on their website, emailed a msg we needed to make reservations, and requested an e-mail back. It's been...

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6Thank Nancy B
Worthington
Reviewed 10 January 2017

Beautiful place to stay the staff were very friendly and helpful. We were nestled off the road yet was very easy to access. Very close to town if not for the busy highway you could walk there. There was one downfall, that was when sitting outside the traffic noise was loud enough that I couldn't sit outside in front and...

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2Thank Coleen M
Plymouth, MN
Reviewed 2 December 2016

Stayed here and saw all kinds of neat wildlife, mule deer, wild turkeys, elk, etc. The operators are amazing people and allowed our little puppy to stay as well. Great people here and they helped us map out our visit, big ups to them.

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3Thank tmcqueeney
MarkMGT, Owner at The Lodge at Mount Rushmore, responded to this review

Thank you for taking the time to submit a review. Glad you enjoyed your stay! Yes, the staff does a great job. Happy Travels..

Plymouth, Minnesota
Reviewed 28 November 2016 via mobile

Cute old lodge off the main road into Keystone. Everything in the city was pretty much shut down. Nice clean rooms, pet friendly. Staff was very friendly and had a nice breakfast for there few customers. Lots of wildlife around and quiet. I'd stay again.

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2Thank Gretchen M
MarkMGT, Owner at The Lodge at Mount Rushmore, responded to this review

Thanks for the kind words. We look forward to seeing you again. Happy Travels...

Reviewed 27 November 2016 via mobile

I choose the Lodge at Mt. Rushmore because of its price and ranking, and for being dog-friendly. Good: Nestled in the Black Hills just outside of Keystone, the Lodge at Mt. Rushmore is open for a limited time during off season. The Keystone off season apparently starts after labor day. The owners/operators were super friendly, showing me a more private...

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2Thank Keri O

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about The Lodge at Mount Rushmore

Address: 24075 Highway 16a, Keystone, SD 57751-6664 (Formerly Best Western Plus Four Presidents Lodge)
Region: United States > South Dakota > Keystone
Price Range: $68 - $221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Lodge at Mount Rushmore 3.5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Best Western Plus 4 Presidents Lodge
Best Western Plus Four Presidents Hotel Keystone
Best Western Keystone
Keystone Best Western
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Questions & Answers

Here's what travellers have asked, with answers from The Lodge at Mount Rushmore staff and other travellers.
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Questions? Get answers from The Lodge at Mount Rushmore staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“terrible customer relations”
854NancyB854, 7 Mar 2017 | Read review
“Ask for a puppy room if you bring your doggy.”
tmcqueeney, 2 Dec 2016 | Read review
“Rooms on the east side away from the highway are quiet. Also, a room closer to the lobby might help with wi-fi speed.”
TINA60707, 14 Oct 2016 | Read review
“Second floor is nice”
swidga, 8 Oct 2016 | Read review
“May be in a losing place given the new owners.”
ayjake, 25 Sep 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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