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All reviewsfire pitfront deskmuir woodssan franciscothe golden gate bridgebike trailrestaurant next doorpancake machinecinnamon rollsfree breakfastyogurtan older hotelwalking trailsparking loteasy accessbeds were comfortablewould definitely stay here again
The Holiday Inn Express Mill Valley, and particularly Rolando and his supervisor Charlie Duke were very understanding when I had to cancel my reservation. At difficult times, it means the world to me to have people like Rolando hear my story and take concrete action...More
This looked like a reasonable choice for my business travel. They have had a recent update and the rooms (mine ) are wondertul!! Very comfortable, quiet room and right on the bay side.
A nice Italian restaurant is next door with good food.
This hotel was fine. They sent me about 8 repetitive text messages after checking in. They said if I forgot shaving cream they would bring me some. They didn't. I had to buy some before attending a wedding. It isn't close to any convenient stores...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Mill Valley San Francisco AreaResponded 22 May 2016
Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to...More
We've stayed at the Holiday Inn Express in other locations, but the Mill Valley location was a disappointment. The hotel is older and a bit tired. The bathroom wasn't clean, and not up to the standards of other locations. The only positive part of the...More
Thank Eldon I
Response from IHGService, Guest Relations Manager at Holiday Inn Express Mill Valley San Francisco AreaResponded 23 May 2016
Dear Eldon I,
Thank you for taking the time to write a review about your stay with us. We are pleased to know that you found our location to be convenient. However, we would like to apologize for not living up to your expectations regarding...More