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We found the staff at the reception really nice and helpful and we appreciated that there was a self service of wine and snacks in the bar in the afternoon. The location is beautiful by the water. On the other side of the hotel, the...More
I was in the area for business and checked in under my reservation at 11:30pm. The receptionist was more than curteous and made me feel right at home. This is a hotel that I will look into first when I am in Mill Valley.
The Acqua Hotel exceeded our expectations - the location is beautiful, the staff friendly and helpful, the rooms comfortable and the breakfast and wine service generous. This is one of the most welcoming hotels my family and i have stayed at.
We were visiting family in Mill Valley and wanted to be close by. I found the hotel online, on a random search and booked it because of the location. I can't say enough about the whole set-up, first rate in every way, from the layout...More
this hotel is a real find, great service, lovely location and beautifully designed. The breakfast is very good and a nice touch the wine and cheese in the evening with welcome cookies on the front desk.
I'm so sorry that we inconvenienced you by having the incorrect time on the clock. I can empathize with your frustration and would have been frustrated, as well. This was a big oversight on our part. I will make sure... More
I'm so sorry that we inconvenienced you by having the incorrect time on the clock. I can empathize with your frustration and would have been frustrated, as well. This was a big oversight on our part. I will make sure we fix this, right away. I can only imagine that the room you stayed in somehow got missed, after the daylight savings change. If you'd like to speak to me about it, directly, please feel free to reach out to me, at the hotel.