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Islazul Pasacaballo Hotel

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153 Reviews from our TripAdvisor Community

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Showing 43: English reviews
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pennsylvania
Reviewed 2 days ago NEW

This hotel is antiquated. The lobby was fairly nice and open. The front desk staff are nice but you have to push them if you need something-such as a missing item in the room-pillow, towels, etc. We had a missing light in the bathroom which they sent maintenance to our room promptly and he also said we had a non...

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Thank glenside
Aalst, Belgium
Reviewed 19 January 2017

Outdated hotel, with old furniture. Breakfast is very basic and the food average, not very tasty. The airconditioning in the rooms makes so much noice that you cannot sleep normally. However, nice swimming pool. Good for one night, but not for staying longer.

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1Thank Hubert645
Grand Rapids, Michigan
Reviewed 4 January 2017

Frankly not sure what else is nearby, but I'd look around and see about alternatives. Food was, at BEST, mediocre. Hotel rooms were old, dingy, and seriously outdated. Everything was outdated. Only plus: their pool was incredible! For real. But I don't think most people got that far; I never saw a single person using it.

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Thank wmegoat
Hechtel-Eksel, Belgium
Reviewed 6 December 2016

We only stayed here for one night, but we had a very nice room, with a remodeled bathroom. The bedroom was very clean and tidy, as was the bathroom. We had a very tastefull diner in the evening. The breakfast was very basic. We had our breakfast at a busy moment, so they couldn't keep up with refilling the buffet.

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Thank Christel_Zambrotta
UK
Reviewed 29 November 2016

If you grew up in a tenement block in the 1970s, you'll already have a good idea of the architectural merits of the Pasacaballo; crumbling concrete walkways and gantries - at least the lifts work and it's clean. It's painted blue on the outside, presumably in an effort to cheer it up. There are some very untidy areas visible from...

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Thank quidproquo
Pleasanton, California
Reviewed 25 November 2016

We stayed in rooms where the bathroom was remodeled, we did see the trip advisor room pics of those that were not remodeled. Our room overlooked the water and had a table and refrigerator. The bathroom was way better than we expected, the water pressure was nil, so you could sort of shower, but if you tried to wash your...

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Thank Charlene L
Beaconsfield, United Kingdom
Reviewed 24 September 2016

Having read earlier reviews of this hotel, and even though we were only due to stay here for 1 night; I was dreading the experience. The reality turned out to be much better than either of us were expecting. The hotel is more a up-market hostel, and is obviously tired, but from a location point of view, I doubt if...

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Helpful?
Thank CoppersKid
Brussels, Belgium
Reviewed 2 June 2016

This hotel gives you great comfort for cuban standards. The rooms are well kept. They are clean. The bathroom is fully functional with a walk in shower. The pool is amazing. So try to free up some time to enjoy it. Service is friendly. We had a great time. What I really appreated is the architecture of this Soviet-era clifftop...

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1Thank hacrobaat
Orlando, Florida
Reviewed 5 May 2016

For a two star hotel, I personally thought it was great! Most of the hotels I had stayed at that had 4 and 5 stars were not even close to what I found at Pasacaballo. The rooms were super clean, AC was cold, Bathrooms were clean and hot water was available. I personally loved it! Front desk staff was not...

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1Thank JM11traveler
Sunderland, United Kingdom
Reviewed 27 April 2016 via mobile

We stayed here as part of our trip to Trinidad and Santa Clara.....the hotel did what it needed to do we were there for one night bed and breakfast and it was more that enough choice for evening meal and also for breakfast ! The location was fine even though we didn't have much time in the area !

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1Thank Louise D

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Services
  • Free Parking
  • Laundry Service

Additional Information about Islazul Pasacaballo Hotel

Address: Carretera de Rancho Luna km 22, Cienfuegos 55100, Cuba
Region: Caribbean > Cuba > Cienfuegos Province > Cienfuegos
Price Range: $87 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Islazul Pasacaballo Hotel 2.5*
Number of rooms: 188
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Questions & Answers

Here's what travellers have asked, with answers from Islazul Pasacaballo Hotel staff and other travellers.
4 questions
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kw
2 months ago
Greenlawn, New York
over a year ago

See all questions (4)

Questions? Get answers from Islazul Pasacaballo Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel. I didn't like this at all.”
  • ehhh. Not great but has a fridge
  • Fabrics felt and looked no bueno
  • Not quite sure why they waste the pretty marble.
  • Views weren't bad, to be fair.
 of 5 bubbles wmegoat, 3 Jan 2017 | Read review
“If possible, the view over the bay is much more appealing.”
  • View from walkway leading to room. Not nice.
 of 5 bubbles quidproquo, 29 Nov 2016 | Read review
“try to find a room in Cienfuegos versus this out of the way hotel.”
 of 5 bubbles CharleneL621, 24 Nov 2016 | Read review
“Not there long enough to be familiar with the layout and the pluses and minuses of the floor locations.”
 of 5 bubbles leoniet, 10 Apr 2016 | Read review
“Avoid the 2nd floor unless noise doesn't bother you”
  • Sunset
  • Sunrise
 of 5 bubbles ChristineH658, 23 Feb 2016 | Read review
5 of 5