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Hotel Rancho Luna

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Traveller (769)
Pool & Beach (162)
Room & Suite (83)
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Overview
  • Excellent7%
  • Very good23%
  • Average32%
  • Poor18%
  • Terrible20%
Travellers talk about
“hamburger”(15 reviews)
“cubana air”(4 reviews)
“beach chairs”(7 reviews)
AMENITIES
Paid Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Restaurant
2 Star Hotel
All hotel details
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Reviews (698)
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390 results
Traveller rating
38
107
124
67
54
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LanguageEnglish
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38
107
124
67
54
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1 - 5 of 390 reviews
Reviewed 2 weeks ago

Bad rooms, bad service, bad pool, bad food, bad everything. I'm struggling to find anything good about this place, and yes, leaving was the best part of Rancho Luna. If you want to stay in Cienfuegos, I suggest you find a "casa particular", which are...More

5  Thank travelbyTA
Reviewed 4 weeks ago via mobile

This was an amazing hotel, real step. We are flying from Canada and got tickets for $588 for a week! The territory of the hotel is massive, lots of place to walk around, there is not a single other hotel in sight. The beach is...More

4  Thank Sasha S
Reviewed 13 April 2018

We have been coming here for about ten years and have never had a bad experience. The staff are very friendly, accommodating and always willing to help you. Weather has always been great and they have a lovely beach for swimming. Rooms are not fancy...More

3  Thank kengreene2018
Reviewed 11 April 2018

on feb 15th of 2018 i arrived back to my second home the rancho luna in cienfuegos cuba to start another 6 week vacation.my other canadian friends bill and brenda dalton had been there for almost 6 weeks before i arrived there and brenda had...More

3  Thank roy m
Reviewed 7 April 2018

good place to stay for a real cuba experience. walk to the village or bus taxi to town.best view in cuba of mountains beach and ocean.hotel has been renovated some. the staff are friendly and give excellent service the public beach is great. go out...More

1  Thank OshawaLobo
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About
Amenities
Top amenities
Restaurant
Pool
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Airport Transportation
Breakfast included
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$65 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$65 - US$124 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (769)
Pool & Beach (162)
Room & Suite (83)
Dining (37)
Family and Play Areas (12)
Business Centre & Event Rooms (2)
Questions & Answers
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travel-bug-eb81
4 March 2018|
AnswerShow all 4 answers
Response from Ron R | Reviewed this property |
I have never encountered any bed bugs, the staff do an amazing job in cleaning.
1
Vote
GoalieMom14
28 January 2018|
Answer
Response from Ron R | Reviewed this property |
The drive from the Cienfuegos airport is 15mins, from Santa Clara airport is about 2 hrs. Along the beach area there are a few bars and restaurants within walking distance. The nearest town is about 20mins cost 10 cuc one... More
0
Votes
kengreene2018
24 January 2018|
Answer
Response from Ron R | Reviewed this property |
You can contact Lusia, she is very helpful, following is her info: Luisa Vila Perez Supervisora Hola Sun / Caribe Sol Sucursal Havanatur Tour & Travel Centro telef: 43548050 email: rancholuna@havanatur.cu
0
Votes
Room Tips
"I would recommend the ground floor units."
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"all i can say is..in the many times i have been there i have never found a room i didn't like"
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"if you can a terrace facing the ocean would be nice"
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"My room had a 1 inch gap between the ceiling and patio door wall. Many lizards and moths."
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