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3850 Wailea Alanui Dr, Wailea, Maui, HI 96753-8443
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 10 hotels in Wailea
Location
Cleanliness
Service
Value
Grand Wailea Maui, A Waldorf Astoria Resort, is the ultimate destination for a fabulous Hawaii vacation, perfect for families, spa goers, honeymooners, golfers and active vacationers. Situated on 40 acres of lush, tropical Hawaiian gardens, Grand Wailea opens onto Maui's beautiful Wailea Beach, voted one of the best beaches in America, with elegant and newly-renovated accommodations, indulgent spa treatments, fine dining and thrilling recreational options.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Paid private parking on-site
Wifi
Paid wifi
Lazy river
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Diving
Water park
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Additional bathroom
Housekeeping
Private balcony
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
8374Reviews287Q+A100Room tips
Traveller rating
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Popular mentions
Jody W wrote a review 23 Oct
Kannapolis, North Carolina70 contributions13 helpful votes
The Grand Wailea is one of the most beautiful locations in the world. It is perfect for children. Our kids had the time of their life there. The beach, the pools and the surroundings areas were all spectacular. We walked to the shops at Wailea for dinner most nights and it was a short drive to Kihei for other things we needed. The beach service was great and included in the room. A perfect 10 vacation for us and we hope to return again soon.
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Date of stay: June 2021Trip type: Travelled with family
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LAR wrote a review Aug 2021
Rochester, New York235 contributions80 helpful votes
Hotel's Favourite
Great stay. Due to Covid- much was closed including their signature restaurant. But the luau was on and amazing!!! It made up for the rest! Smaller crowd- spaced out and an incredible show, food and service. The beach is awesome. Low waves and amazing night walks while tide is low. The pool is nice and loved the chair reservation so that you knew you had chairs and didn’t have to get up early to reserve. And after a certain point/ are open again if unclaimed. Bummed the water elevator and swim up bar closed due to Covid. But the pools and slides were all open and very enjoyable. The dive pool was open and active! The ambiance and grounds of this resort are beautiful. Close to many things- drove to the top of the mountain, road to Hana and more. Many resorts, restaurants and boutique shops nearby.
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Date of stay: February 2021Trip type: Travelled with family
Room Tip: Upgrade to ocean view was nice, but doubt there is a bad view on this property!!!
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2 Helpful votes
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Response from JP Oliver, General Manager at Grand Wailea
Responded 29 Aug 2021
Mahalo for staying with us and for your review, wanderlust7473! We appreciate the detailed review and your five star rating. We look forward to opening both our water elevator and grotto bar once county social distancing guidelines allow, and we are happy to have reopened Humuhumunukunukuapuaʻa, our signature restaurant, earlier this summer. We hope that we have the opportunity to welcome you back again soon! Mahalo, JP Oliver
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doc718 wrote a review 22 Oct
San Francisco, California39 contributions53 helpful votes
Stayed 4 nights in Maui at the Grand Wailea. Very nice place to stay but perhaps didn't feel "grand" - main lobby, which is very nice, is under construction and closed off (as of mid-October 2021). Room was not super luxurious, but it was spacious and well furnished with a nice lanai (balcony) that had beautiful ocean views. Great pool/beach area, splurged for a cabana facing the ocean one day for an all day private beach experience - while not cheap, the cabana experience was great. Housekeeping did a great job of spiffing up the room every day. Resort staff were all around extremely courteous and helpful at every turn - front desk, restaurant and cafe, pool activity center, parking valets. Would give 5 stars for staff and 4 stars on luxuriousness of the room.
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Date of stay: October 2021
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tripmanandwoman wrote a review 22 Oct
Naples, Florida4 contributions
Waldorf is maui's best. gm sets a superb tone, even staff member helps your stay be memorable. JP Oliver sets that tone. Excellent amenities, excellent food and excellent accommodations combined with a great staff
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Review collected in partnership with Waldorf Astoria
Date of stay: October 2021
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Jessica W wrote a review 20 Oct
2 contributions2 helpful votes
This was our second stay at Grand Wailea, we loved our stay back in 2018 so much that we decided to stay at Grand Wailea again for our honeymoon this October. Not sure what happened in the last three years, but our experience this time was definitely not like our first. The hotel is undergoing construction in the lobby, which we were unaware of when booking. (It is also not stated on their website.) This creates a lot of noise during the day, even heard when relaxing at the pool. As this was our honeymoon, we thought that the hotel will leave a little gift or flowers on the bed in the room upon arrival, however our room was blank. When we brought this up to the front desk staff and concierge, when we voiced all of our concerns for the stay, they claimed that they were unaware that we were celebrating our honeymoon, even though upon check in the front desk staff congratulated us without us even telling them. In addition, there are multiple changes due to COVID, the two main ones we were disappointed in is the limited room service menu and no more shaved ice on property. Our stay while not the best, wasn’t the worst until about night 7 out of 12 when there was a wedding on the property. The wedding was being hosted on the Chapel overlook, two floors above our room. The music was extremely loud, causing the room to shake and us to be unable to sleep. We were still adjusting to the time difference and had early morning activity reservations and wanted to go to bed early, but due to the noise we were unable. We called the front desk staff to voice our concerns and they were unaware of the wedding that was happening. They said the noise was coming from the luau and that ended at 8pm. We knew this was not the luau and instead was a wedding as we walked in the lobby and saw the wedding on the chapel overlook. The front desk staff was flustered and said they would call us back. After 15 minutes, we receive a call from the front desk saying that it indeed is a wedding and it will be ending at 10 p.m. Again we voiced our concerns on the noise level, and their only response was that they could provide us with ear plugs. I have NEVER heard of a luxury resort offering ear plugs to deal with a noise concern. We declined and instead did not fall asleep until 11 p.m. and had to cancel our morning activity. We understand there is not much to do about noise, especially weddings in a hotel. We ourselves had our wedding at the LondonHouse Chicago, a Hilton resort, where we had amazing service. However we were extremely disappointed in the response from the staff at Grand Wailea. They were rude, careless and provided absolutely no solutions. We did several video and voice recordings to prove how loud this was, and the staff still did not care. This was our honeymoon and it was to be relaxing, yet instead we were stressed about this. When we woke up, we were still extremely disappointed and wanted to talk to a manager about this situation, which was not the easiest thing either. In the end she offered us $300 dollars off of our 12 night, $11,000 stay. The Grand Wailea is trying to be a luxury hotel, and definitely charges that price, therefore they should treat their guests that way. We wish that upon check in the front desk staff informed us that our room is underneath an event space, this way we would have asked for a different room. Not sure if we will ever be staying at the Grand Wailea again, but if we do we definitely will not be staying in the Chapel wing.
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Date of stay: October 2021
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2 Helpful votes
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Response from JP Oliver, General Manager at Grand Wailea
Responded yesterday
Mahalo for staying with us again. I am sorry to hear of your disappointing experiences regarding noise. I have shared your feedback with our team so that we may continue to improve on our processes and possible solutions. I appreciate your feedback and hope that we have the opportunity to welcome you back in the future. Mahalo, JP Oliver
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PRICE RANGE
US$551 - US$1,023 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand wailea - a waldorf astoria hotel wailea, grand wailea maui, grand wailea resort maui, grand wailea hawaii, grand hotel wailea, grand resort wailea
LOCATION
United StatesHawaiiMauiWailea
NUMBER OF ROOMS
776
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Frequently Asked Questions about Grand Wailea
Which popular attractions are close to Grand Wailea?
Nearby attractions include Wailea Beach (0.3 km), Ulua Beach (0.4 km), and Little Beach (0.4 km).
What are some of the property amenities at Grand Wailea?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
What food & drink options are available at Grand Wailea?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Wailea?
Yes, paid private parking on-site and valet parking are available to guests.
What are some restaurants close to Grand Wailea?
Conveniently located restaurants include Honolulu Cookie Company, Lobby Lounge at Four Seasons Resort Maui, and Lappert's Ice Cream.
Are there opportunities to exercise at Grand Wailea?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Wailea have an airport shuttle?
Yes, Grand Wailea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Wailea?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Wailea offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does Grand Wailea have any great views?
Yes, guests often enjoy the ocean view available here.
Is Grand Wailea accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.