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We just checked out of Fairmont Kea Lani with tears in our eyes. We had a truly amazing time! We enjoyed a three bedroom Villa for our stay. We were treated to a fridge stocked daily with waters juices cream milk. A bottle of local...More
The hospitality and level of service at the Fairmont Kea Lani is exceptional. Once you stay here, staying at many other hotels will feel like moving from first class to economy... They upgraded us to an oceanview suite (woohoooo) because we are President's Club members...More
16 Thank Ryan W
Response from FairmontKeaLaniMaui, Director of Guest Experience at Fairmont Kea Lani, MauiResponded 8 January 2018
Aloha, Ryan W, and thank you the fantastic review of your recent stay! I’m thrilled to hear that you felt the level of service you received was “first class” that is quite a compliment. We strive to deliver truly phenomenal guest experiences and it brings...More
Visited for dinner three evenings while in the area. As Fairmont Platinum's, both my partner and I had a fair number of certificates to use, and thought this would be a great place to use them! So wrong!
First night we ate at KO with...More
Upon checking in, the hostess and front office staff are truly lovely, setting high expectations. Rooms are spacious and well appointed. Overall, however, there is no sense of individualized touches or attention other than the text messages from the concierge. Perhaps that is because the...More
We hade amazing time at Fairmont Resort
Room nice and clean unobstructed view of the ocean ,front disk and concierge personal are very friendly and helpful and very accommodating special thanks to Dee
We had amazing experience with complementary canoeing
Special thank to Ralph and...More
Response from Ann1234736 | Reviewed this property |
We never stayed at The Grand Wailea. We just got back from 8 days at the Kea Lani and had a great time. We are a family of 2 adults and 3 children. Our 8 year old loved the pool and the beach. He also enjoyed the kid’s... More
We never stayed at The Grand Wailea. We just got back from 8 days at the Kea Lani and had a great time. We are a family of 2 adults and 3 children. Our 8 year old loved the pool and the beach. He also enjoyed the kid’s club and asked to go back after his first visit. Our ocean view one bedroom suite was perfect for families with children. The hotel is not too big and never felt crowded. We really enjoyed our stay. We did a snorkel tour out to Molokini which was fun and we did surf lessons!