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Fairmont Kea Lani, Maui

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Fairmont Kea Lani, Maui
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4,185 Reviews from our TripAdvisor Community

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There are newer reviews for Fairmont Kea Lani, Maui
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Showing 4,065: English reviews
Davis, CA
Reviewed 9 May 2015

When visiting Hawaii our family of three usually stays in a condo - we like the option of saving a little money by preparing most of our own meals - so this was a new experience for us. Upon check-in, we weren't "warmly" greeted by the staff at the front desk (in fact, our reception was a little "cold"), but...

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1Thank jt108
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for your review. We’re very pleased that your experience overall was pleasant and that the spaciousness of your suite was perfect for your family. However, we apologize that you did not receive the warm welcome you deserve, as this is certainly not representative of our service standards. We also understand that vacationing with a child who...

Reviewed 9 May 2015

Stayed 5 nights as part of a longer honeymoon. Suites are large, up-to-date and our ocean view room had a spacious wrap-around balcony. Employees are all very friendly, accommodating, and a pleasure to deal with. The property is very well maintained with the grounds kept clean and organized. Included breakfast buffet was one of the better I've had at resort...

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1Thank k1404
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for your review. It’s truly a pleasure to know that your honeymoon at the Fairmont Kea Lani was exceptional and that you enjoyed your stay, especially your spacious suite and the breakfast buffet. We're proud that our staff's friendly service added to your experience. Mahalo nui loa (thank you very much) for highly recommending us to...

Cumming
Reviewed 8 May 2015

An excellent, first class hotel and resort. beautiful, all suite rooms. Ours was deluxe Ocean view (Not sure what the Deluxe provided extra, as I wasn't aware of regular Ocean view) wide spacious balconies with break taking views of the ocean and sunsets. Multiple pools for families of all ages, with an adult's only pool. Restaurants were very nice, though...

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank jamesfD3692KL
Metro Detroit, MI
Reviewed 7 May 2015 via mobile

This place was gorgeous. The suites were excellent (and big) and had a beautiful view. All the staff we dealt with was very pleasant. The house cleaning staff were very accommodating. The location is good to explore nearby beaches and snorkeling. Watching the sunset from the beach is great. However, this place is pricey. The restaurants were great, but expensive....

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3Thank tprkolbas
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for your review. We're very pleased that you had an enjoyable stay and found the resort and service to be “top notch!" We’re thrilled that you enjoyed your spacious suite and have passed along your kind words to our housekeeping team. Also, please be aware that the self- parking option is included in the $30 daily...

Springfield
Reviewed 7 May 2015

Amazing property, amazing staff.....highly recommend Went for honeymoon and only wish was we stayed longer Great food, beautiful lobby and guest rooms amazing location Big property with a lot to offer.

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank hryanf
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for your fantastic review! It’s truly a pleasure to hear that you enjoyed everything the resort has to offer and had such a memorable honeymoon with us! We appreciate you recommending the resort to others. Congratulations on your marriage and best wishes for the future!

Los Angeles
Reviewed 6 May 2015

This is my second review of this resort. My previous one was many years ago. It was truly an amazing experience back then. Now? Well i think my wife put it best: "it's high end meh." It no longer feels special. While the staff is kind, the hotel feel tired. And a big factor affecting our feeling was the price....

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3Thank shadabing
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha Shadabing, and thank you for your honest review. We're extremely disappointed to learn of your dissatisfaction, especially following your very positive review from years ago. Our goal is to provide our guests with an exceptional five-star experience, so we are truly sorry to hear that you didn’t see the value in the resort and in your overall experience. Please...

Alexandria, Virginia
Reviewed 6 May 2015

We stayed at the Fairmont Kea Lani for our honeymoon and honestly were not blown away by anything here. The service was adequate at best. When we checked in, the staff at the front desk wasn't really welcoming. We made note we were on our honeymoon and are part of their President's Club. Not that we absolutely expected above-and-beyond for...

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1Thank David0528
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for sharing your feedback with us. We understand that your honeymoon is a very special occasion and agree that it should be absolutely perfect. It is very concerning to learn of the service you received both upon arrival and departure from our staff. Please be assured that our staff is held to a very high level...

Long Island
Reviewed 5 May 2015

This was our 3 time on maui, our first at the Kea Lani. We are a family of 5, the kids are 13, 11 and 9. We all agreed the resort was fabulous. Upon arrival we were greeted with leis and punch. While checking in we received beach toys and necklaces for the kids, they loved that. We stayed in...

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4Thank bella2001
Marietta, Georgia
Reviewed 2 May 2015

This hotel, like all the Fairmonts we have visited, is a true class act, lovely amenities, beautiful public areas, and friendly, helpful staff. We stayed in a special suite, #602, top floor, end of corridor. These suites have generously sized balcony/terraces on two sides, overlooking the pools and also looking out at the ocean for the incredible sunset views. Hubby...

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2Thank mnbrowne
TheFairmontKeaLani, Guest Relations Manager at Fairmont Kea Lani, Maui, responded to this review

Aloha and thank you for staying at the Fairmont Kea Lani, Maui! We work hard to provide exceptional and memorable experiences, so we are truly flattered to be called “a true class act.” We are also thrilled that you enjoyed our signature Kilohana Suite - the panoramic views are incredible- and that your massage from Connie at Willow Stream Spa...

Studio City
Reviewed 2 May 2015

A wonderful resort that offered everything we needed. Wonderful attention to detail. They have everything and you never have to leave except for excursions. We would definitely stay here again. Can't wait.

Review collected in partnership with Fairmont Hotels & Resorts
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1Thank Harry B

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Ko Restaurant
Ko Restaurant
Cuisines: Seafood, Asian, Polynesian, Hawaiian
Nick's Fishmarket Maui
Nick's Fishmarket Maui
Cuisines: American, Seafood, Hawaiian
Kea Lani Restaurant
Kea Lani Restaurant
Cuisines: American
Caffe Ciao
Caffe Ciao
Cuisines: Cafe, Delicatessen
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
  • Shuttle Bus Service
  • Conference Facilities
Official Description (provided by the hotel)
Discover the essence of Maui at Fairmont Kea Lani, Hawaii's only all-suite and villa luxury resort. Nestled on the golden sands of Wailea's Polo Beach, this award-winning oceanfront paradise redefines luxury with a state-of-the-art spa, island inspired cuisine and authentic cultural experiences. Fairmont Kea Lani is the ideal island getaway with four unique restaurants, three swimming pools including an adult-only pool, a comprehensive fitness and wellness program and unrivaled access to the best adventures across the island. ... more   less 

Additional Information about Fairmont Kea Lani, Maui

Address: 4100 Wailea Alanui Dr, Wailea, Maui, HI 96753-8449
Region: United States > Hawaii > Maui > Wailea
Price Range: $597 - $1,351 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fairmont Kea Lani, Maui 4.5*
Number of rooms: 450
Reservation Options:
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Also Known As:
Fairmont Kea Lani Maui Hotel Wailea
Fairmont Hotel Wailea
Fairmont Maui
Fairmont Wailea
Wailea Fairmont
The Fairmont Kea Lani
Fairmont Kea Lani, Maui Wailea
Hotel Style:
#1 On the Beach Hotel in Wailea
#1 Family Hotel in Wailea
#2 Business Hotel in Wailea
#2 Spa Hotel in Wailea
#2 Green Hotel in Wailea
#2 Luxury Hotel in Wailea
#3 Romantic Hotel in Wailea
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Kea Lani, Maui staff and other travellers.
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Questions? Get answers from Fairmont Kea Lani, Maui staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are outstanding!”
annagulp, 21 Apr 2017 | Read review
“Floor 6 Ocean View, Get the carpeted halls.”
stevewiz123, 16 Apr 2017 | Read review
“There are rooms with ocean views, pool views and pool access right from your room.”
Glide50, 15 Apr 2017 | Read review
“Request a room on an upper floor with a view of the ocean. Otherwise you'll feel like you're stuck in a basement.”
HeidiCopenhagen, 15 Apr 2017 | Read review
“The partial ocean view rooms seem quieter. The full ocean view rooms are wonderful but there is some noise from the pools.”
DaizyChane, 14 Apr 2017 | Read review
5 of 5