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Ramada Hotel & Suites Macae

Traveller (72)
Dining (26)
Traveller (72)
Dining (26)
Video
Overview
  • Excellent52%
  • Very good29%
  • Average10%
  • Poor7%
  • Terrible2%
  • 30 Apr 2018
    “What a surprise!!!”
  • 23 Nov 2017
    “Horrible Restaurant ”
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Avenida Agenor Caldas 249, Macae, State of Rio de Janeiro 27913-300 Brazil See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star accommodation
Additional information
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Offers from Ramada Hotel & Suites Macae
Offers & Announcements:R$ 148 (BRL)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Description
The Ramada Plaza Macae Imbetiba is a luxury hotel that offers air-conditioned, modern furniture and is decorated with light tones. There are in all accommodations large panoramic balconies, work More station, mini fridge, microwave, hair dryer, cable TV and wifi broadband. At Ramada Plaza Macae, you can relax in the pool and enjoy panoramic views of Macaé city or visit the fitness and steam room. The property provides an excellent structure for events, with 3 lounges, 2 training rooms and a charming and sophisticated restaurant serving the best in international contemporary gastronomy and Steak House . The Ramada Plaza Macaé was designed to meet all accessibility requirements, with elevators, rooms and specialized equipment. There is ample free parking for guests. The property practises the Pet Friendly policy, where you can enjoy your holiday with your pet. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Breakfast Available
Conference Facilities
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Spa
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Spa
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Spa
Room types
Suites, Non-Smoking Rooms
Number of rooms
180
Price range
US$36 - US$79 (Based on Average Rates for a Standard Room)
Also Known As
Ramada Hotel & Suites Macae Brazil
Location
Brazil > State of Rio de Janeiro > Macae
Nearby
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Reviews & more
325Reviews
137Photos
2Q+A
2Room tips
Traveller rating
  • 167
  • 95
  • 34
  • 23
  • 6
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
Excellent services, very polite staff, accommodated the request I had in a very short period of time. Clean and comfortable for my short stay. Excellent room service that works, a little bit pricy for food but worth the $$$. No fridge consumption or little basket small snacks, t
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Review collected in partnership with this hotel
Response from Palloma S, Gerente at Ramada Hotel & Suites Macae
Responded 8 May 2018
Hello, We appreciate your evaluation, We hope to see you again soon, Best regards, Palloma Souza
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I waited with my colleague for over one hour for a simple lunch order
Tried several times to draw the attention of the waiters that we are going to lose the business appointment
The simple juice was not even served during that hour and we only got a cold plate of fries!
Never ag
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Response from Palloma S, Gerente geral at Ramada Hotel & Suites Macae
Responded 21 Dec 2017
Dear Mr. Mazen, We appreciate your contact and evaluation. We regret what happened and apologize for the inconvenience, we will reinforce the training with our room service attendants. We hope that in your next stay we can serve you with the highest quality. Your satisfaction is our greatest commitment. Sincerely Eduardo Ragassi General Manager
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A relatively new hotel in Macaé, the room was clean and comfortable with a small but pleasant balcony.

The staff were average, most being inexperienced but non the less they tried to be as helpful as possible.

The food was not very good. The buffet was really poor when compare
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Response from gerenciarpm, Gerente trainee at Ramada Hotel & Suites Macae
Responded 25 Aug 2017
Dear, Thank you for stay with us, and to rate your period at our hotel, Your observations will certainly be considered. And we would say sorry about Inconvenience. We look forward to an new opportunity to represent a best experience to you. We hope to see you again soon, Best regards Palloma Souza (Trainee Manage)
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This hotel have terrible internet connections. This hotel food is really from time to time. Waiters are people that don't spoke english very well and they look like they work this job for first time. Hotel is far away from main street Cavaleiras and that is not good.
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Response from gerenciarpm, Gerente de recepção at Ramada Hotel & Suites Macae
Responded 29 Jun 2017
Dear, We are thanksfull for your avaluation, your comments and suggestions are very important to us. We are working to improve our service. We look forward to your next visit to show our improvements. Best regards, Palloma Souza
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The hotel is new, the receptionists are very polite and cooperative. There are Sauna - Swimming pool and gym. The room is comfortable and clean, wi-fi working very well. The breakfast is good and with various combinations. The next time I will evaluate the restaurant.
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Response from gerenciarpm, Gerente de recepção at Ramada Hotel & Suites Macae
Responded 9 Feb 2017
Hello Mr. Egidio, Thank you for your recent stay in our Hotel. We were able to leave you such a positive experience. This is the most important motivation we may have and I thank you for allowing us to care about your stay. We will look forward to welcoming you back in the Ramada Plaza Macaé soon! Sincerely, Thamiris Coelho
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All photosTravellerDining Room & SuitePool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Foto do 11º andar, frente para praia
Previous
Olá, gostaria de saber se eu consigo fazer uma reserva sem cartão de credito ? pode ser por transferência ?
Boa tarde! É possível sim fazer reserva sem cartão. Por favor, entre em contato conosco via nosso site que teremos o máximo prazer em atende-lo.
0 votes
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como faço para utilizar o SPA
Sr. Rubens, o Ramada Plaza Macaé possui sauna, academia e piscina, sendo oferecidos como cortesia aos nossos hóspedes. Em caso de maiores dúvidas em sua estadia, entre em contato com a Recepção . Atenciosamente Thamiris Coelho Supervisora de Recepção
0 votes
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"15th floor (king size bed, small fridge, microwave) small amenities that make life easier if you need to do little things without the need to go out of the hotel)"
"Good bed and shower."
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