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Te Waonui Forest Retreat

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555 Reviews from our TripAdvisor Community

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Showing 505: English reviews
Auckland
Reviewed 30 January 2016

A very warm welcome from professional staff repeated throughout the resort - concierge service , valet parking friendly and competent staff , room was a comfortable with very good WiFi , Nespreso machine and bathroom with bath , very good dining experience - the menu seemed limited but our choices were delicious and well presented , good breakfast Would stay...

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Helpful?
Thank newmarket18
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Newmarket18 Thank you for making the trip to visit us from North Island and we are pleased that we lived up to your high expectations. Yours sincerely Richard

Coventry
Reviewed 27 January 2016 via mobile

We could not complain even if we wanted to, about anything, as we were upgraded to this hotel from the sister hotel round the corner. Lovely surprise, staff were so good, valet parking, cases, room service exceptional. The room was not particularly luxurious, but looked out onto rainforest, which was very pleasant. Lovely comfortable bed and great air con. Buffet...

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Helpful?
Thank pecabarratt
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Pecabarrat Thank you for your feedback and thank you for choosing us! Yours sincerely Richard

Wellington, New Zealand
Reviewed 27 January 2016

this hotel is absolutely fantastic! the staff is so friendly and we felt so welcomed from the first second. they really appreciate the nature and the maori and the resort is so beautiful very close to the franz josef glacier. the food was very good aswell and we would have loved to stay longer there.

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Helpful?
Thank Carla Z
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Carla Thank you for your feedback and we are pleased that you enjoyed your time with us on every level. Yours sincerely Richard

Reviewed 26 January 2016 via mobile

This hotel and staff have been the highlight of our trip! From check in to departure we were met with wonderful service! The rooms were wonderful and the beds were very comfortable. We purchased a package with breakfast and dinner! Don't miss the dinner at the hotel! Unusual menu with great food and the service was 1st class! It was...

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Helpful?
Thank Kim K
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Kim Thank you for your valued feedback and we are pleased that we assisted in ensuring your trip was such a memorable one! Yours sincerely Richard

Hartford, Connecticut
Reviewed 18 January 2016

Amazing from start to finish! We were greeted outside and refreshments were served to us. Our children also got special treatment with 2 kiwi bird toys. The greeting staff was very pleasant and accomodating as well (arrived a little late, and still had to freshen up a bit before heading to the special dinner). Dinner was good. Breakfast buffet was...

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Helpful?
Thank First_time_in_Venice
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear First_Time_In_Venice Thank you for staying and for recognising Caroline, Jonathan, Nicolas, Melvin and Chance at the highest level possible. Yours sincerely Richard

California
Reviewed 17 January 2016

We stayed here 3 nights and we loved this place. The people are extremely friendly, attentive and helpful: from those who run valet to those who staff the restaurants, each and every one was courteous and prompt. Richard, the manager, leads the way by greeting the guests and asking for feedback from everyone. We had a minor delay at dinner...

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Thank Aaftab
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Aaftab Great to meet you and pleased that you enjoyed your three nights with us at Te Waonui Forest Retreat. Thank you for your valued posting. Yours sincerely Richard

NYC
Reviewed 17 January 2016

In December 2015, my wife, daughter (age 13) and I took a vacation in New Zealand. We normally do group tours (Adventures by Disney, A&K or Tauck Bridges) so that there are kids our daughter’s age for her to socialize with, but we could not find one that met our date and itinerary requirements, so we did this trip on...

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2Thank krakor
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Krakor Ensuring our guests have fun whilst enjoying world-class service are important values we live at Te Waonui Forest Retreat. Yours sincerely Richard

London, United Kingdom
Reviewed 15 January 2016

Im guessing most people drive to this hotel. The drive is spectacular leading up to it and when you arrive the staff greet you with outstanding service. We were shown to our room which is not luxurious but very nice and to be honest you aren't in your room for very long as the town is full of things to...

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Thank Dawn L
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Dawn Thank you. We never rest on our laurels of being situated in a beautiful location and constantly try and push service delivery boundaries at Te Waonui Forest Retreat. Yours sincerely Richard

Indianapolis, Indiana
Reviewed 14 January 2016

The twisting, winding drive up from Lake Wanaka ended in paradise when we arrived at Te Waonui and were welcomed by this amazing staff. Everything is so well attended to here that our visit was relaxing and restful, despite our busy pace of activity. The staff is extremely diverse, from countries around the world, which made our stay all the...

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Thank RiderNZ
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear RiderNZ Thank you for staying at Te Waonui Forest Retreat. I am pleased that you enjoyed all aspects of your time with us. Yours sincerely Richard

Coeur d'Alene
Reviewed 14 January 2016

We were met by Maori Warriors with iced Kiwi Juice. New Zealand at it's best. A Maori Warrior accompanied us to our room and pulled from the fridge a split of champagne and a plate of sweets!! On really, why don't more hotels treat their guests in this manner??!!? Landscaping is simple, this is a forest reserve that just happens...

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Thank travelerafar41
Richard B, General Manager at Te Waonui Forest Retreat, responded to this review

Dear Travelerafar41 Thank you for staying and you will be pleased to know that Melvin has since "lost" the Nike sandals, a silly compromise by us at the time whilst he awaited delivery of his correct uniform standard of footwear! Yours sincerely Richard

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Luxury hotels in New Zealand don't get any better than this! Nestled amongst native West Coast rainforest at Franz Josef is a very special five-star Qualmark rated retreat. Designed with utmost care of its precious environment, guests at Te Waonui Forest Retreat will find themselves encircled by rainforest and accommodated in natural and sustainable luxury. Te Waonui Forest Retreat promises all its guests a truly unique and memorable experience. At one with nature, the five-star Qualmark rated Te Waonui Forest Retreat is the ultimate coming together of luxury escape and environmental awareness. Great care has been taken to ensure this exceptional forest retreat steps lightly upon the earth, from the organic cotton bedspreads to its recycled local building materials. Discerning travellers will appreciate the hotel’s attention to detail, which starts with attentive personal service upon arrival, and continues throughout all the hotel facilities and every aspect of your stay. As our guest you will enjoy exceptional quality and service, including: Luxuriously appointed guest rooms, generously proportioned and featuring the highest standard of room amenities, such as your personal pillow menu, natural wool mattress underlay, and high speed Internet access. Dining among the tres in ‘The Canopy’ restaurant, and savouring quality local cuisine, including an indulgent five-course degustation dinner. Innovative, environmentally sustainable architecture and building materials that create a healthy, warm and quiet haven for you to enjoy. Easy access to many excellent local attractions, including the Fox and Franz Josef Glaciers, just minutes away. ... more   less 

Additional Information about Te Waonui Forest Retreat

Address: 3 Wallace Street, Franz Josef, Westland National Park (Te Wahipounamu) 7856, New Zealand
Region: New Zealand > South Island > West Coast Region > Westland National Park (Te Wahipounamu) > Franz Josef
Price Range: $799 - $905 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Te Waonui Forest Retreat 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Te Waonui Forest Retreat Hotel Franz Josef
Hotel Style:
#1 Luxury Hotel in Franz Josef
#1 Romantic Hotel in Franz Josef
#1 Family Hotel in Franz Josef
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Questions & Answers

Here's what travellers have asked, with answers from Te Waonui Forest Retreat staff and other travellers.
2 questions
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Cornelius, North Carolina
over a year ago
San Francisco
over a year ago

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Questions? Get answers from Te Waonui Forest Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lower rooms back onto The Forest with a porch/veranda .”
 of 5 bubbles ChelseaMike_13, 27 Nov 2016 | Read review
“Can't go wrong here, but I liked the upper level rooms.”
 of 5 bubbles spotdog, 26 Nov 2016 | Read review
“They are all excellent”
 of 5 bubbles hollyd992, 14 Nov 2016 | Read review
“Ask for a room on the upper level for a better view of th forest”
 of 5 bubbles LandP4573, 1 Nov 2016 | Read review
“Some rooms have internal hallway so probably a little quieter than outside rooms?”
 of 5 bubbles sashon, 13 Sep 2016 | Read review
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