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Macon Marriott City Center

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Macon Marriott City Center
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416 Reviews from our TripAdvisor Community

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Showing 414: English reviews
Start your review of Macon Marriott City Center
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Reviewed 3 days ago NEW

From check-in/dining/conference area/housekeeping, this hotel knows the true meaning of tourism and customer service. I also want to commend GM Mr. Lloyd, who took the time to acknowledge guests, even with a brief conversation as they checked-in or avoided any guest from waiting in line at the front desk. I'm not the average reviewer but felt this location needed to...

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Helpful?
Thank Raquel S
Gainesville, Georgia
Reviewed 5 days ago NEW

I think the reviews are harsh on this place. I spent 3 nights here for a conference. First, the people here are wonderful. They were kind, helpful, and ready to take care of whatever I needed. I really enjoyed the waitstaff for our conference meals, especially. Second, my room was clean. I had 4 towels and the linens were all...

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Helpful?
Thank pitterpat000
Augusta
Reviewed 1 week ago

Breakfast was a surreal situation. Decided to do buffet ..Fruit trays were not replenished, as were other items on the bar...Staff took quite a while to replenish eggs, grits, etc. Were told that no more sausage would be cooked; coffee was not hot, and had to et jelly from another table. Waitress was cordial. Our group sent for the manager...

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Helpful?
Thank HHampton
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the poor service you received during your stay with us. I can assure you that we have addressed these issues with our team. We thank you very much for your feedback.

Blairsville, United States
Reviewed 2 weeks ago

The Hotel staff were pleasant and efficient. My room was clean and comfortable and needed refurbishment. The peephole in the door was covered by chewing gum and tissue. The coffee portion had a broken lid. The showers head was clogged with only half the jets working. Worst of all was the restaurant. The concensus of our group was they need...

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Helpful?
Thank James R M
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the service issues you experienced during your stay with us. There is no good excuse for it. I can assure you that we have addressed your issues with our staff. Thank you for your feedback and for staying with us.

Tallahassee, Florida
Reviewed 2 weeks ago

First impressions are everything. The lady that checked us in was very efficient and willing to help with the questions about local dining. This was a quick in and out, but easy to locate, room was spacious and overly clean. Beds were comfortable too. HOWEVER, My bill shows a $9 overcharge (it's in pending) and the receptionist I spoke with...

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Helpful?
Thank lookie-brookie
Reviewed 3 weeks ago via mobile

Pick something else. Here are the reasons why: 1)This hotel is not in a good part of town. Examples: stray cats crawling on cars, random guy from the local neighborhood comes by and gets the cigarette butts out of the ash trays on the side of the building to finish smoking them, folks fighting in their yard. 2) Air did...

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Helpful?
Thank WAR2787
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the service issues you experienced during your stay with us. We obviously failed to meet our standards of service. I can assure you that I have shared your experience with our team. Thank you for staying with us and for your valuable feedback.

Ashville, Alabama
Reviewed 4 weeks ago

We used mobile check-in and the keys were waiting on us when we arrived 1 hr earlier than usual check-in. The room was very clean and spacious. The beds were comfortable. The pillows weren't my favorite, but that's a very subjective thing. We were on the 8th floor and had a nice view. We ate at Vintage and it was...

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Helpful?
Thank Jessica S
Orlando, Florida
Reviewed 4 weeks ago

Heard so many stories about Macon, GA city and I booked this hotel, just to have a safe place to stay during my visit. The hotel is a decent place, of course it's not a motel, but I feel safe enough with surrounding, large parking lot. No business around it. The hotel is sitting right in the central of the...

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Helpful?
Thank Always_single
Mark M, Manager at Macon Marriott City Center, responded to this review

We sincerely apologize for the unacceptable stay you experienced during your stay with us. I can assure you that we have addressed these issues with our team. I would like very much to speak with you about your stay. Please contact me when you have time so we may further discuss your stay and hopefully come to a favorable resolution....

Atlanta, GA
Reviewed 4 weeks ago via mobile

I have stayed in the hotel many times and have successfully avoided the restaurant since my first stay and realized how BAD it was. Unfortunately, I had some work to do and needed to eat quickly so leaving the hotel seemed like a bad idea. I was wrong - staying to eat was far worse than taking the extra time...

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Helpful?
Thank Mariettatraveler12
Mark M, Manager at Macon Marriott City Center, responded to this review

We apologize for the service issues you experienced during your stay with us. I can assure that we have addressed these issues with our team. Please allow us an opportunity in the future to serve you again. I would personally like to buy you dinner and would like to prove to you that we can meet your expectations. Thank you...

Reviewed 2 March 2017 via mobile

I have been to this hotel many times over the last six years. It is attached to the Macon convention center which makes it very convenient. The rooms are typical Marriott rooms. And are clean. I love having room service when I am on the road but this hotel has some issues with room service. Not just this time. It...

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Helpful?
Thank Angie B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Vintage Restaurant
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Macon Marriott City Center

Address: 240 Coliseum Dr, Macon, GA 31217-3806
Region: United States > Georgia > Macon
Price Range: $162 - $291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Macon Marriott City Center 3.5*
Number of rooms: 220
Reservation Options:
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Also Known As:
Marriott Macon City Hotel Macon
Hotel Style:
#18 Business Hotel in Macon
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Questions & Answers

Questions? Get answers from Macon Marriott City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better view on 8th floor!”
raquels662, 22 Apr 2017 | Read review
“Even numbered rooms are away from the road”
pitterpat000, 20 Apr 2017 | Read review
“Ask for front rooms on 3rd or 4th floor. 2nd floor rooms give you roof top view.”
HHampton, 12 Apr 2017 | Read review
“Bring snacks and drinks”
Stanleyw853, 1 Mar 2017 | Read review
“Run away Please don't turn around just run”
Y4588DZdond, 9 Jan 2017 | Read review
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