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Worst Experience BY FAR!!!! The stay was average and acceptable however the booking and all the drama that came afterwards was beyond frustrating. I just ended an hr and a half phone call with the front office of the hotel along with their corporate office...More
Thank Nick'ole S
Response from Mark M, Manager at Macon Marriott City CenterResponded 3 May 2017
We apologize for the service issues you experienced during your stay.
I can assure you that I will address these issues with the staff mentioned.
This was a very quick trip. We checked in late and out early. The staff is very attentive and helpful. The bedding was all white and appeared to be fresh and clean. The bathroom was exceptionally clean, but there was a crack in the lavatory....More
From check-in/dining/conference area/housekeeping, this hotel knows the true meaning of tourism and customer service. I also want to commend GM Mr. Lloyd, who took the time to acknowledge guests, even with a brief conversation as they checked-in or avoided any guest from waiting in line...More
I think the reviews are harsh on this place. I spent 3 nights here for a conference.
First, the people here are wonderful. They were kind, helpful, and ready to take care of whatever I needed. I really enjoyed the waitstaff for our conference meals,...More
Breakfast was a surreal situation. Decided to do buffet ..Fruit trays were not replenished,
as were other items on the bar...Staff took quite a while to replenish eggs, grits, etc.
Were told that no more sausage would be cooked; coffee was not hot, and had...More
Response from Mark M, Manager at Macon Marriott City CenterResponded 15 April 2017
We apologize for the poor service you received during your stay with us. I can assure you that we have addressed these issues with our team. We thank you very much for your feedback.
US$116 - US$189 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#18 Business Hotel in Macon
Non-Smoking Rooms ,
Number of rooms
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