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Our room was fine. Good for the price. This was a one night rest on our way to Florida. The staff was very nice. The TV was excellent. We were not extremely happy with the bed. But, it was not too bad. We were able...More
I booked two rooms here for a one night stay because traffic was backed up for an hour late one night. The rooms have new hardwood floors, the bathrooms feature step in showers with large rain shower drop heads, and porcelain above- cabinet wash bowls....More
This is a Red Roof Inn so you basically get a bare necessity room at a great price. This hotel is showing its age. It is in need of a makeover. But the staff is friendly and the room is clean. They have a pool...More
I have a friend that travels quite a lot and stayed several times at this location when visiting locally. I would see the room when I met for lunch. One room had a broken closet shelf. Another had a hole in the wall. And others...More
We stayed here last night on way to Florida. It is near the highway but not too near to hear the traffic. I had looked it up the night before and noticed good reviews and a price of $59 a night. When we asked at...More
2 Thank s00ty10
Response from Kem C, General Manager at Macon InnResponded 16 May 2016
Red Roof was built on the philosophy of providing guests a clean, comfortable room at an affordable price. The staff and I strive to provide superior service to every customer and would be grateful if you could take a moment to complete this survey...More
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Thank you for sharing your feedback from you stay. However, we are saddened to hear your comments about our hsopitality and service. We are usually known for our attentive and friendly staff, who treats each guest with the... More
Thank you for sharing your feedback from you stay. However, we are saddened to hear your comments about our hsopitality and service. We are usually known for our attentive and friendly staff, who treats each guest with the same respect. Under the new management team we are truly sorry you felt differently and therefore like to apologize. Going forth we are working on implementing new polices and precedures: front desk staff, guest smoking in a non-smoking room, what is being smoked, and room condition and cleaniness. We hope you will be giving us another chance and returning to our hotel in the future.
Red Roof Inn