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Red Roof Inn Macon

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Red Roof Inn Macon
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147 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Glasgow, Kentucky
Reviewed 7 November 2015 via mobile

It was good for one night driving through Georgia and needing a place to sleep. It was clean and good for the money. Bed was ok, but pillows were on the small size. I was glad to have my own. Staff was friendly, even at midnight when we checked in. They had coffee in the lobby but didn't try it.

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1Thank MOwens1214
Kem C, General Manager at Red Roof Inn Macon, responded to this review

We would like to thank you for your recent visit to Red Roof Inn Hotel. It was truly a pleasure to serve you. The staff of Red Roof Inn hopes that the accommodations and service were to your liking, as complete satisfaction is our goal.

The Villages, Florida
Reviewed 15 October 2015

I had read some "not so favorable" reviews about this location. It was a great hotel. Check-in staff was very friendly and took care of everything we asked with a smile. Room was very nice and very clean. Coffee in the lobby was excellent. Best of all...very inexpensive rates and dogs stay free. We highly recommend it.

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Thank lizzie304
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

The staff and management would like to thank you for your recent visit to Red Roof Inn Hotel. It was truly a pleasure to serve you, as complete satisfaction is our goal at Red Roof Inn Hotel. We are looking forward to your next visit and wish you the best in your business and personal endeavors. Please feel free to...

Reviewed 11 October 2015 via mobile

Strange! Hotel clean, new, modern, room smelled very musty. GM? Enters our room at 12am. Wakes me! I defend family employees cover iat checkout the employees say the GM home asleep call her at home???for this person. No apology, told me complain on Internet "does not hurt us any"

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Thank Bcharles85
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

On behalf of the staff and management, please accept my apology for your unpleasant stay at the Red Roof Inn. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. The staff and managment apologizes for any inconvenences you experienced with us. However, as the general manager...

Jackson Hole, Wyoming
Reviewed 22 August 2015

On the road for business. I stopped at a few hotels in this area Red Roof Inn had a good price. I was pleasently surpised this is a nice hotel and the rooms were clean. I saw some shady characters hanging around the parking lot, as I checked in I told the front desk clerk and she called the police....

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2Thank H W
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

Thank for you taking the time to write this review. I am so pleased you enjoyed your stay and my staff and I cannot wait to have you back again. As always, let us know if there is anything that we can do to make your staff even better. KemC

Reviewed 21 August 2015 via mobile

I loved he staff and my mom was exceptional. I do appreciate to courtesy of the staff how quick they were to get me checked in. Thanks! The trip wasn't too bad and the location from where I needed to be was great. I honestly do plan on returning. Thanks!

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Thank rikki c
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

Thank you for your review!! The staff and management works hard to provide the best for all our guests. I am so glad you enjoyed your stay with us and we look forward to having you again in the future. KemC

Dallas, Texas
Reviewed 21 August 2015 via mobile

This hotel is the half way point of my travels. I have stopped many times there is a big change. The rooms are cleaner, staff friendlier, price was good, and new management. The hotel is old needs a new face lift but I will stay again.

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Thank Tisha C
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

Dear Valued Guest, We would like to thank you for choosing to stay at Red Roof Inn Hotel. On behalf of the staff and management, we would like to extend a warm welcome to you and congratulate you for choosing our fine hotel. Once again, we would like to thank you for booking a room at our hotel. Please feel...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 5 July 2015 via mobile

It was a last minute decision to come to Macon so I didn't check any reviews until we were 4 hours into our 6 hour trip. Every one of these reviews are accurate and my experience here was just as bad. My family came down for a reunion occupying at least 8 rooms. Hallways smell like weed. Every room smells...

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1Thank A TripAdvisor Member
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

Once again, I would like to offer my sincerest apologies for the problems you encountered during your stay at the Red Roof Inn. After speaking with the housekeeper I was informed there was a miss-communication issue with changing the sheets. I do understand your frustration with the housekeeper not changing your sheets, the night clerk who tried to break up...

Nashville, Tennessee
Reviewed 26 June 2015

Let me start off by saying that you should always read the review for a hotel before you decide to stay. Don't make the same mistake we made. Now onto the review of Red Roof Inn Macon. Are you looking for a hotel that looks fantastic on the outside, but once you enter things quickly change for the worse? Well,...

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Thank Jestrcat
Dylan B, General Manager at Red Roof Inn Macon, responded to this review

Dear Sir, I am very sorry that your attempted stay at Red Roof Inn was so disappointing. Reading through your review I can understand. We certainly missed delivering on a number of key elements, but thank you for voicing your concerns for we can always find ways to hone areas of communication and service. Regarding your comment about the guest...

Arizona
Reviewed 12 June 2015 via mobile

The room smelled like chemical masking agents and wasn't particularly clean. For my money in a hotel, I would like more than a safe night's sleep, but that's just me. I was discouraged from visiting the pool by the front desk as someone had complained there were leaves in it. The gal at the front desk also stated she had...

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Thank ElectricReviews
Dylan B, Manager at Red Roof Inn Macon, responded to this review

On behalf of Red Roof Inn, please accept my apology for your unpleasant stay. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. New management has finally taken over the property and I assure you we are working on correcting issues you experienced and others. We...

Reviewed 6 June 2015 via mobile

We just had the absolute WORST check in experience ever. After driving for almost 3 hours we arrived to the property with our radio promotion passes,the front desk associates (night audit perhaps?) Refused to call the customer service number for assistance with the passes,when we asked her to call, she made a face and said "I've only done this once,...

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Helpful?
Thank KKlock
Dylan B, Manager at Red Roof Inn Macon, responded to this review

On behalf of Red Roof Inn, kindly accept our sincere apologies for not being able to (provide you the high standard of hospitality which is the hotel is striving toward our guest). We genuinely regret the inconvenience caused to you because of this. I am sure you would pardon the mistake on our part this time and would continue your...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Red Roof Inn Macon

Address: 3950 River Place Dr, Macon, GA 31210
Region: United States > Georgia > Macon
Price Range: $71 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Macon 2*
Number of rooms: 132
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Also Known As:
Macon Red Roof Inn
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles mikehW4744FO, 29 Feb 2016 | Read review
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 of 5 bubbles 828hw, 22 Aug 2015 | Read review
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 of 5 bubbles Jestrcat, 26 Jun 2015 | Read review
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