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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
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Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Riverside Inn
Updated 20/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 70 hotels in Macon
Location
Cleanliness
Service
Value
Visit the 'Cherry Blossom Capital of the World' in Georgia and stay at this interior corridor BEST WESTERN Riverside Inn in Macon. We are located in the heart of Georgia off of Interstate 75. Our hotel provides easy access to local tourist attractions including the Georgia Music Hall of Fame, the Georgia Sports Hall of Fame and the Macon Coliseum. Guests traveling on business will appreciate the close proximity to corporate locations such as the Cigna Corporate Center, the Georgia Farm Bureau and McDonnell Douglas.All newly renovated guest rooms feature high-speed Internet access and cable television with HBO®. Guests can enjoy cocktails at the onsite lounge. Hotel amenities include an outdoor pool, exercise facility, meeting facilities and a complimentary deluxe continental breakfast. Pets are also welcome. The BEST WESTERN Riverside Inn is one mile from downtown Macon featuring a variety of restaurants and numerous shops. Guests of the hotel will also be close to the Tubman Museum and the Museum of Arts and Sciences. While in town, guests can enjoy the Cherry Blossom Festival in March or listen to music at the Southern Jubilee.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Breakfast buffet
Vending machine
Business Centre with Internet Access
Meeting rooms
Baggage storage
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Iron
Coffee / tea maker
Microwave
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English
Location
Full view
Contact
2400 Riverside Dr, Macon, GA 31204-1782
Getting there
Car HireSee all Macon car hire
Nearby restaurants
Medi's Mediterranean Fusion
133 reviews9.4 kmMediterranean
Dovetail Crafted Cuisine
302 reviews4.6 kmAmerican
Ocmulgee Brewpub
306 reviews4.6 kmBrew Pub
Ingleside Village Pizza
478 reviews1.7 kmItalian
See all nearby restaurantsNearby attractions
St. Joseph's Catholic Church
189 reviews4.3 kmReligious Sites
The Allman Brothers Band Museum at the Big House
336 reviews2.6 kmSpeciality Museums
Hay House
334 reviews4 kmArchitectural Buildings
Ocmulgee Mounds National Historical Park
616 reviews6 kmNational Parks
See all nearby attractions721Reviews13Q+A76Room tips
Reviews
Traveller rating
- 291
- 244
- 98
- 49
- 39
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Popular mentions
the room was very clean and spacious, the breakfast was great as it was the best selection we have seen, hot or cold selections available. Not given a 5 star rating because the internet was slow, and the initial check in took longer than expected with a person in training.
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Date of stay: September 2021
Value
Cleanliness
Helpful
Response from Masterkey Hospitality, Owner at Best Western Riverside Inn
Responded 1 week ago
Dear Guest, It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon! Best Regards, Management Team
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Hotel's Favourite
After a couple of weeks traveling, we were totally impressed with this hotel. We didn’t have a reservation but needed to stop and sleep. Jean took our call and was so very kind and helpful, assuring us of a room upon arrival. She greeted us with a big smile and had us in a room in no time. Customer service was better than any other hotel, by far. The room was clean, with all the amenities we needed. The hot breakfast bar offered a huge variety of fresh options, eggs, sausage, biscuits, gravy, waffles, fruit, yogurt, pastries, cereal, milk, juices, etc. Frances kept everything well stocked and clean. She was quick to check on patrons and was so kind and very proud of the breakfast offered. I highly recommend this as a stop along the way or as a destination! Best stay all vacation!
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Date of stay: May 2021Trip type: Travelled with family
Helpful
Response from Ricky Patel, Owner at Best Western Riverside Inn
Responded 17 May 2021
Thank you for choosing our Best Western. We are so glad you were happy with our services. We hope to see you in the future..
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Had to change rooms three times at midnight because the bathroom sink sprang a leak and the first two rooms offered had a television and an AC that didn't work. Two of our bags were soaked. Brittany at the front desk was not interested in dealing with the problems. Was told the manager would deal with my complaint in the morning, but the next morning a woman who I think was the manager told me after I checked out that the manager wouldn't be in until the next day. She told me she would speak to the manager personally and that they would be in touch. Yeah, right! Haven't heard from them. It's been over a week.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Masterkey Hospitality, Owner at Best Western Riverside Inn
Responded 21 Jul 2021
Dear Guest, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves, and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team
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Everyone was smiling and welcoming. The only problem we had was resolved quickly. Loved the offered breakfast. Even with a lot of people checking in and out it went fast. We loved how clean everything was too!
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Ricky Patel, Owner at Best Western Riverside Inn
Responded 21 Jul 2021
Thank you for staying with us. We love that our guest`s are happy..
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My husband and I were very happy with our stay. This is an older motel, with air conditioning unit under the window, so it is a bit noisier than central air, but that was the only (and minor) issue. Carpets and all else in our room were spotless, and the staff was pleasant. Pool much bigger than most hotel or motel pools, my husband could happily swim laps. Excellent eggs at breakfast, coffee too. We would stay again. The hotel allows pets, and they are all in one section of the building. Our spotless room was a pet-friendly room.
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Date of stay: July 2021
Rooms
Location
Service
Helpful
Response from Ricky Patel, Owner at Best Western Riverside Inn
Responded 21 Jul 2021
Thank you for choosing our Best Western. We are glad you enjoyed your stay...
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PRICE RANGE
US$78 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western riverside hotel macon, best western macon, macon best western
FORMERLY KNOWN AS
BEST WESTERN Riverside Inn
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
115
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Claim Your Listing Frequently Asked Questions about Best Western Riverside Inn
Which popular attractions are close to Best Western Riverside Inn?
Nearby attractions include St. Joseph's Catholic Church (4.2 km), The Allman Brothers Band Museum at the Big House (2.5 km), and Hay House (3.9 km).
What are some of the property amenities at Best Western Riverside Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Best Western Riverside Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Riverside Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Riverside Inn?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Riverside Inn?
Conveniently located restaurants include Dovetail Crafted Cuisine, Ocmulgee Brewpub, and Ingleside Village Pizza.
Are there opportunities to exercise at Best Western Riverside Inn?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Riverside Inn?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Best Western Riverside Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Best Western Riverside Inn offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Best Western Riverside Inn?
Many travellers enjoy visiting Hay House (3.9 km), Cannonball House (4.1 km), and Sidney Lanier Cottage (4.1 km).