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About
#30 of 72 hotels in Macon
Location
Cleanliness
Service
Value
Enjoy easy business and leisure travel at Courtyard by Marriott Macon, a hotel in Macon, Georgia offering a comfortable and convenient setting. We provide relaxing and spacious guestrooms and suites near Mercer University, Macon Coliseum, and Ocmulgee National Monument.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Coffee shop
Bowling offsite
Patio
Airport transportation
Parking
Wifi
Pool / beach towels
Restaurant
Breakfast available
Wine / champagne
Tennis court offsite
Car hire
Business Centre with Internet Access
Conference facilities
Meeting rooms
Photo copier / fax In business centre
Salon
Baggage storage
Convenience store
Newspaper
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Desk
Housekeeping
Interconnected rooms available
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
36Car recommended
Grade: 36 out of 100
31Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
3990 Sheraton Drive, Macon, GA 31210
Getting there
Car HireSee all Macon car hire
249Reviews1Q+A46Room tips
Reviews
Traveller rating
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Most Recent
We are Marriott Bonvoy members and the proximity to the highway was the reason for selecting this hotel. We have stayed at many Courtyard hotels. We had one previous experience where we had been given an connecting room and we had been assured that there would be notation on our file that this type of accommodation didn't work for us. At this hotel, our door to the connecting room was not locked. We locked it although we weren't sure that the lock was engaged as the connection didn't sit flat on the lock. At 1:00 am, we were awakened to out neighbour turning the lock on their side of the connecting door then spent the next 2 hours listening to them laugh and party as if they were in our room. We are not certain if they left their side of the connecting door open but we believe the connecting doors are the Courtyard hotels do not provide appropriate sound insulation to ensure a reasonable sleep. We mentioned to the front desk staff that there was a problem especially because we had a 14 hour drive ahead of us. The response was "sorry" and surprisingly we didn't not get a request from Marriott to review our stay at this hotel. In addition to our inadequate sleep, the hotel was dirty and tired. DO NOT STAY HERE.…
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Date of stay: December 2022
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Sandra Bracy, Other at Courtyard by Marriott Macon
Responded 4 weeks ago
Dear Ms. Eagleton; Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area. Sincerely, Sandra Bracy Asst. General Manager Courtyard Macon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The front desk staff treated me great. I got a room I wanted and on the floor I wanted. I went out to grab dinner at Outback and when I returned, I asked for a wine glass, and she would not stop until she found one. It took a few minutes, but she found it and it made my dinner perfect after a hard day. I will stay again. Pillows were awesome and the bed was good.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Do NOT stay here. Our truck was broken into and so were several others. The hotel management refused to help us or accept any responsibility. They said they have a sign in the parking lot that says park at your own risk. What a disaster! Avoid this area and this hotel!!!
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Date of stay: December 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This hotel is fine for what it is. Staff is friendly. That’s where it ends. Whomever owns it is full of nothing but GREED. How can you justify spending $325 a night for a Courtyard that’s not even updated to the current Courtyard standards? It has the old early 2000s Courtyard decor and the price is usually between $120-$150. That’s about all it’s worth. Cheer competition in town so let’s make all the money we can. Totally ridiculous. There is nothing in this hotel worth that. The clock in our room is even still wrong, so that tells me there’s no attention to detail when cleaning.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here twice in a month because we were so happy on the first visit. The young woman at the desk is super nice and efficient. The rooms were very clean and comfortable. It's nice to have coffee maker, refrigerator, microwave and a couch to sit on. The bed was very comfortable. Nearby are several restaurants & stores. We didn't eat at the hotel I highly recommend this Courtyard by Marriott in Macon GA.
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Date of stay: October 2022
Value
Rooms
Service
Room Tip: The 3rd floor is probably the quietest because no one is above you.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
This is by far the worst hotel I have stayed at in 43 years on this planet. A third world country would have better amenities and cleanliness. There was fecal matter on the office chair, fecal matter on the roll of toilet paper that obviously wasn't changed by housekeeping. The entire room smelled of mold and mildew and mold was growing on ceiling. It was so damp in the room that the sheets felt wet!!!!and it actually ruined my phones charging port from dampness!! On top of all this I attempted to use coffee pot however inside was a leftover coffee pack that had MOLD growing on it and obviously wasn't checked by housekeeping in weeks!!! When staff was notified of these issues we were offered 40 dollars off of our stay or told we could LEAVE. After driving for as long as we did we had no desire to repack our belongings and go to a different hotel but should have because after sleeping on the pull out couch with springs in my back all night and waking up with the sinus headache I would have been better off sleeping in my car!! Dirty, unprofessional and it should be torn down!!…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Charlisa M, General Manager at Courtyard by Marriott Macon
Responded 26 Jul 2022
Dear 615kandicem, I recognize your time is valuable and appreciate the feedback you have taken the time to provide. Maintaining a clean atmosphere within our guest rooms and common areas is important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure this is an isolated incident. My hope is the next time you are in the area, you will give us another chance to provide the guest experience we strive to deliver.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Rude, hateful, dishonest, unprofessional staff works at this location, including Charlisa McKay ( GM), Sharnese Axson, Natasha, and the housekeeping employees. I stayed at this location in July of 2022 for two nights while passing through from Miami to Atlanta. I am an Elite Marriott member. Upon arrival, I was extremely tired having just drove more than 10 hours from Miami, I expected a clean comfortable room to rest. That's not what I got. I was assigned room #336.It was DIRTY. The bathroom had not been clean, from the previous stay, the tub had dirt stains, a used wet washcloth was hanging over the shower curtain and the bed linen had nasty black stains, the room was very hot and had a strong musty, moldy odor to it. I notified the front desk and was meet with rude, lazy, unprofessional staff from the manager down. I paid over $124 per night for this room. I want a full refund. In addition, the hotel overcharged me $600. How deceptive. I was not aware of the overcharge until I checked my account. I was not able to use my debit card for 5 days because of this unauthorized overcharge. I contacted Marriott customer care to file a complaint. I received a response from the GM stating that I was comped one night credit. I want a full refund. I DO NOT RECOMMEND THIS HOTEL. CONSUMERS BEWARE OF THE DECEPTIVE BILLING CHARGES, UNCLEAN ROOMS, FALSE ADVERTISING OF CLEAN SANTIZED ROOMS. STAY AT YOUR OWN RISK.…
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Date of stay: July 2022
Value
Rooms
Service
Room Tip: Stay at your own risk!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Charlisa M, General Manager at Courtyard by Marriott Macon
Responded 19 Jul 2022
Dear Indiangurl Q, Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent the issues that you experienced during your stay from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We always stop here on our way to Florida, and it is perfect for a quick overnight. It isn't anything fancy, but is always comfortable and clean. The staff is always friendly when we roll in at midnight, and quick to check us in. We will be back!
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Date of stay: March 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were traveling from MI to FL and stayed one night. 2 adults 2 teens. Pictures are true and accurate but the hotel is not great. Walls thin, feels old with just a fresh coat of paint. Pool is outdoors and teens wouldn’t use it. The most unfriendly lady was at the “restaurant”. She would have been ok to deal w but it’s not a restaurant- it’s a microwave and heat up type food area. Overpriced. We went to the Italian grill down the street. Location is a good spot. For the price, I won’t come back.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Matthew Jennings, General Manager at Courtyard by Marriott Macon
Responded 1 Apr 2022
Dear Spring break travel, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the dining experience provided to our guests. You brought to my attention that during your recent stay, we fell short of meeting your expectations while dining in the Bistro. Your experience of unfriendly service is below our standards and has been shared with the leadership team who joins me in offering not only our sincere apologies for the team’s shortcomings, but our commitment to resolving these issues in order to improve the dining experience in the future. Although we fell short of meeting your expectations during your stay, I hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is an older but partially renovated property. The Lobby is good, the elevator is a ridiculous distance from the lobby (with no housekeeping you have to swap towels at the check-in), and the bathrooms are the 2-area bathtub style.
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Date of stay: March 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Matthew Jennings, General Manager at Courtyard by Marriott Macon
Responded 11 Mar 2022
Ellen r, Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team. I hope you choose to stay with us again when your travels bring you back to the area.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$122 - US$144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott macon hotel macon, courtyard macon, macon marriott, macon courtyard
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
108
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Claim Your ListingCOURTYARD BY MARRIOTT MACON: UPDATED 2023 Hotel Reviews, Price Comparison and 69 Photos (GA) - Tripadvisor
Frequently Asked Questions about Courtyard by Marriott Macon
Which popular attractions are close to Courtyard by Marriott Macon?
Nearby attractions include Pin Strikes-Macon (0.9 km).
What are some of the property amenities at Courtyard by Marriott Macon?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Courtyard by Marriott Macon?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Courtyard by Marriott Macon?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard by Marriott Macon?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Macon?
Conveniently located restaurants include Chico & Chang, Carrabba's Italian Grill, and Steve's Corner Cafe.
Are there opportunities to exercise at Courtyard by Marriott Macon?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Does Courtyard by Marriott Macon have airport transportation?
Yes, Courtyard by Marriott Macon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Macon?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Macon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Macon?
Many travellers enjoy visiting Hay House (9.1 km), Cannonball House (9.2 km), and Sidney Lanier Cottage (9.2 km).