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Courtyard by Marriott Macon

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3990 Sheraton Drive, Macon, GA 31210
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (32)
Room & Suite (13)
Dining (6)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Macon
Updated 08/03/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 71 hotels in Macon
Location
Cleanliness
Service
Value
Enjoy easy business and leisure travel at Courtyard by Marriott Macon, a hotel in Macon, Georgia offering a comfortable and convenient setting. We provide relaxing and spacious guestrooms and suites near Mercer University, Macon Coliseum and Ocmulgee National Monument.
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Property amenities
Free parking
Free internet
Restaurant
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Conference facilities
Parking
Wifi
Paid internet
Breakfast available
Car hire
Banquet room
Meeting rooms
Baggage storage
Concierge
Newspaper
Shops
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Self-serve laundry
Washing machine
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Room features
Desk
Housekeeping
Interconnected rooms available
Seating area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Sofa
Iron
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
236Reviews1Q+A44Room tips
Traveller rating
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  • 21
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Popular mentions
Wendy P wrote a review 17 Jan
Boca Raton, Florida1 contribution
I called the hotel hours after we checked out to tell them I left my sweater in the fitness room. They located it and instructed me to send them a mailing label and they would send the sweater. I sent the mailing label a few days later at a cost of $9.20 and heard nothing. I called to ask if they had shipped the sweater. Turns out they "can't locate the sweater." The sweater that the woman described to me over the phone they now cannot locate. They instituted a lost and found investigation but Marriott's policy is "too bad, Marriott Bonvoy Titanium Elite member" we don't owe you jack! Word. Hope someone is enjoying my birthday gift!!
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Date of stay: November 2021
Value
Location
Service
Room Tip: Stay elsewhere.
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Coddy A wrote a review 8 Jan
Nashville, Tennessee125 contributions68 helpful votes
We've stayed at this Courtyard multiple times. It's in a great location for one night stopovers, and right off the exit. The area is safe, and there are plenty of food options nearby as long as you don't mind dining at chain restaurants. Service overall is efficient and friendly. The bed is comfortable with clean linens and plenty of grassy areas for walking your pooch. The only downside of staying here is maintenance and cleanliness. The hotel itself is pretty beat up. We request the same room, our last two visits were only one week apart, so we know these are long term issues, not one off. The furniture in our room marred, with chunks out of the wood. The door lock doesn't work properly both times. We finally learned the secret jiggle, push , push, handle turn, then pull back, before pushing open the door combination. We reported this on our visit, and a week later, and probably several housekeepers later, it was still not working. Given the condition of the room, cleanliness is even more important. Here the hotel also stumbles even though charging extra fees for deep cleaning after a pet stays in the room. We found dust buildup and human hair in the tub and sink. The vents caked with dust as well. On the website the dog fee is 65 dollars however they actually charge 125. Needless to say a lot improvements and a deep cleaning needed. no one is wearing a mask or social distancing enforce.
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Date of stay: January 2022
Value
Cleanliness
Service
Room Tip: dusty and dirty room
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Response from Matthew Jennings, General Manager at Courtyard by Marriott Macon
Responded 1 week ago
Coddynyc1, Thank you for your valuable feedback about your stay at Courtyard Macon. Please accept our apologies for the problems that you experienced during your stay and for the inconvenience that this may have caused you. While we make every effort to ensure that each guest has an enjoyable stay, I regret that we failed to meet your needs. We hope to have another opportunity to serve you again.
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sholix wrote a review Dec 2021
Chicago, Illinois231 contributions60 helpful votes
i choose this inn because it seemed to be away from the downtown area and it was, how ever there were store and restaurants less than 1/2 mile away, check in was a breeze, the staff was friendly and they went out of their way to assist, thank you guys
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Date of stay: December 2021
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rob wrote a review Sep 2021
St. Augustine, Florida1 contribution
From the moment of check in with Emily at the front desk, what a great experience! She was informative, willing to make recommendations for dinner in the area and very patient during a trying time (phone call with what seemed to be an unreasonable person on the other end). Room is clean, bed is comfortable, Property is well-maintained.
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Date of stay: September 2021Trip type: Travelled on business
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BaraSempai wrote a review Mar 2021
United States29 contributions7 helpful votes
+1
Despite being a Category 2 hotel, this Marriott property definitely meets and excels in the standards set by the Marriott brand. Great, welcoming staff; rooms were clean; breakfast offered at the hotel's bistro was great. Hotel Staff: Understandably, the hotel and hospitality industry has been hit hard due to the pandemic, but I still look forward to great service from hotel employees despite all the struggles and setbacks, and I definitely was not disappointed. Upon check-in, I was immediately greeted and recognized for being a Platinum Elite Member with Marriott, which I always appreciate. The Marriott Bonvoy app was correct that the welcome gift of choice for Platinum Elites (and higher) was still being offered, whether that be the $10 per day food and beverage credit for you and a +1, or 500 points per stay. I chose the food and beverage credit as most Marriott hotels tend to offer points only as of late, so the welcome amenity choice was a nice surprise. Housekeeping: My room was definitely clean. I was even more pleased to see that the in-room coffee maker, coffee filters, and disposable cups were still present in my room as most Marriott properties have done away with the in-room amenity due to Covid. But honestly, if the coffee maker is cleaned (which it definitely looked clean and clear of any dirt or grime) and everything is disposable, then I don't see why they can't be included in all hotel rooms. The only critique I would give is that my room was missing the complimentary mini-pack of antibacterial wipes as well as hand soap, but I improvised and just used the body wash dispenser in the bathroom as hand soap as a substitute. There was also a rust stain near the toilet, but it seemed more like just an eyesore and not so much as an indication that it was dirty. Overall, my room was spic and span clean, no major complaints, just very satisfied. Amenities: Their pool was closed, but it seemed their workout room (with only cardio machines) was available for use as long as you informed the front desk beforehand and let them know when you were done so they could clean the area. There was also a business center in the lobby, but I did not use any of the hotel's amenities. In-hotel restaurant/bistro: For my $10 food and beverage credit, I opted to use it for mainly breakfast in the morning. Actually, the bistro at this Courtyard was only open for breakfast. I was very pleased with their healthy egg white breakfast sandwich and being able to get Starbucks coffee with it. I was definitely glad about the egg white breakfast sandwich as an option as I workout often and I do like it when hotels and restaurants offer high protein foods/meals. A yogurt also came with my breakfast sandwich as well. I probably only had to pay a dollar or two extra after using up my $10 credit, and being able to use the credit per day turned out to be a great deal in the end. Overall: The Courtyard by Marriott Macon definitely earned a 5-star rating. The staff at this hotel has definitely won me over with their professionalism and winning attitudes. I would say my experience at this Courtyard is pretty much the same experience I would have gotten pre-pandemic. The fact that they were able to pull out the right stops as a Marriott property, despite an economic slowdown, shows how much they care about their business, and it definitely shows.
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Date of stay: March 2021Trip type: Travelled as a couple
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PRICE RANGE
US$118 - US$148 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard by marriott macon hotel macon, courtyard macon, macon marriott, macon courtyard
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
108
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Frequently Asked Questions about Courtyard by Marriott Macon
Which popular attractions are close to Courtyard by Marriott Macon?
Nearby attractions include Pin Strikes-Macon (0.9 km).
What are some of the property amenities at Courtyard by Marriott Macon?
Some of the more popular amenities offered include an on-site restaurant, free parking, and airport transportation.
Which room amenities are available at Courtyard by Marriott Macon?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Courtyard by Marriott Macon?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Courtyard by Marriott Macon?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Macon?
Conveniently located restaurants include Chico & Chang, Carrabba's Italian Grill, and Steve's Corner Cafe.
Does Courtyard by Marriott Macon have airport transportation?
Yes, Courtyard by Marriott Macon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Macon?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Courtyard by Marriott Macon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Courtyard by Marriott Macon offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Macon?
Many travellers enjoy visiting Hay House (9.1 km), Cannonball House (9.2 km), and Sidney Lanier Cottage (9.2 km).