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Residence Inn Macon

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Macon
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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
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Ridgeland, Mississippi
Reviewed 4 weeks ago

I stayed at this hotel for about a month while working in Warner Robins but decided to move because of the way the manager acted towards me and a coworker. As a Platinum Elite member I am to be offered an item from the market or 200 additional points. The manager took it upon himself to just award me the...

Thank David C
Kathryn S, General Manager at Residence Inn Macon, responded to this review

We would like to offer a sincere apology for the way you feel. We are accustom to offering all elite members a gift bag + bonus points. In the event you did want a market item, a simple acknowledgement to the FD agent and you would have received it. We go over and beyond not just elite members but all...

Reviewed 17 April 2017

This was your typical Residence Inn hotel. The rooms were nicely updated and furnished. However, there is a lack of parking for the hotel and we had to park at the other end of the parking lot. It is an older looking property but the inside was updated. I did not have a problem with street noise as I have...

Thank crazydazes
Reviewed 6 April 2017 via mobile

Thank you Jim'le and staff for one of the best hotel experience. This hotel staff members really knows how to greet their visitors. Their staff personality is beyond reproach. After a long day of being at business conferences their smiling faces is all you see as they make it a point to greet you by your name as they welcome...

Thank tonya P
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Such kind words, I am very thankful for your comments. When you love what you do, it makes it really easy. Thank you

Reviewed 3 April 2017

This is the only place I stay in Macon if I can help it. The staff is always welcoming and courteous. They have nightly small meals the first part of the week and the breakfast is always good. The full kitchen and full size coffee pot in the room is a welcome change from the single serve pots you get...

Thank Cindy L
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Good afternoon, and thank you for your kind words.

Saint Louis, Missouri
Reviewed 17 March 2017

Had a long drive and Residence Inn, Macon, was perfect overnight spot. Near a couple of good restaurants. Room exceeded expectations - upgraded to 2 bedroom suite. The room was spotless and bed comfortable. A train does pass close several times during the night and whistle is audible. Breakfast was excellent and lady even got more fruit for my wife....

Thank ED C
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank You

Reviewed 18 February 2017

This Residence Inn was dirty, it smelled like old rotten food and the service is the worst. They don't care if you are loyal to Marriott or not. The general manager Jim'le [-] was extremely rude, condesending, unprofessional and discriminatory. He was dressed in street clothes, with a hot pink tshirt on. I had no idea he even worked there....

1Thank Kelly R
Jim'Le C, Manager at Residence Inn Macon, responded to this review


South Carolina
Reviewed 20 January 2017 via mobile

I had a 10 night stay. It was like a home away from home. Full kitchens. A mini apartment. They even have dinner some nights. The manager Jay, Conswala, and Gretchen were great. The entire staff was awesome. I would come back to this place anytime.

Thank Okee G
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Such kind words. Thank You

Greenville, South Carolina
Reviewed 16 January 2017 via mobile

Stayed at this hotel for two nights attending a tennis tournament. Check in was a breeze. The room had a queen bed and a separate area with pull out sofa. Two closets, small kitchen, and a full size fridge. The room was clean and so was the kitchen. The bathroom was clean as well, except the used toiletries from the...

Thank vlorak
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your comments...

Dahlgren, IL
Reviewed 4 January 2017

We made a reservation from the road, only hoping for a clean place to stay. We were most pleasantly surprised! The front desk staff were extremely friendly and efficient, and our room was better than more expensive "luxury" hotels. We will definitely stay at this property again, should the need arise.

Thank Dahlgren_ILLakelover
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your warm comments. We are glad the we exceeded your expectations. That makes us feel great. Thank You

Woodstock, Georgia
Reviewed 22 December 2016

Stayed here for the first time 12/21/16 and I try to stay at Residence Inn whenever I can..Gretchen and her staff could not have been nicer and the room was like new. I'll be back the next time I'm in Macon for sure

Thank steelerbeam
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your response

68 photos of this hotel

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Hotel & Grounds (6)
Bathroom (6)
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Other (7)

Management photos: Courtesy of the property manager

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Other (6)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Residence Inn Macon

Address: 3900 Sheraton Dr, Macon, GA 31210-1721
Region: United States > Georgia > Macon
Price Range: $145 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Macon 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn
Hotel Style:
#17 Business Hotel in Macon
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Macon staff and other travellers.
4 questions
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Orlando, Florida
11 months ago
Baltimore, Maryland, United States
over a year ago
over a year ago

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Questions? Get answers from Residence Inn Macon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a floor on the opposite side of the interstate.”
dclay1971, 24 Apr 2017 | Read review
“ask for suite”
edc470, 16 Mar 2017 | Read review
“There are only 3 floors, and we stayed one room down from the elevator. Our room was still quiet.”
Dahlgren_ILLakelover, 3 Jan 2017 | Read review
“Take your pick...interstate on one side and train noise from the other side.”
Nuttree, 20 Sep 2016 | Read review
“All are good”
thenfamily, 6 Aug 2016 | Read review
5 of 5
US$89* /night
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Prices are for 1 room, 2 adults
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