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Residence Inn Macon

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Residence Inn Macon
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159 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Greenville, South Carolina
Reviewed 2 days ago NEWvia mobile

Stayed at this hotel for two nights attending a tennis tournament. Check in was a breeze. The room had a queen bed and a separate area with pull out sofa. Two closets, small kitchen, and a full size fridge. The room was clean and so was the kitchen. The bathroom was clean as well, except the used toiletries from the...

Thank vlorak
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your comments...

Dahlgren, IL
Reviewed 2 weeks ago

We made a reservation from the road, only hoping for a clean place to stay. We were most pleasantly surprised! The front desk staff were extremely friendly and efficient, and our room was better than more expensive "luxury" hotels. We will definitely stay at this property again, should the need arise.

Thank Dahlgren_ILLakelover
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your warm comments. We are glad the we exceeded your expectations. That makes us feel great. Thank You

Woodstock, Georgia
Reviewed 3 weeks ago

Stayed here for the first time 12/21/16 and I try to stay at Residence Inn whenever I can..Gretchen and her staff could not have been nicer and the room was like new. I'll be back the next time I'm in Macon for sure

Thank steelerbeam
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your response

No Name Key, Florida
Reviewed 3 weeks ago

The carpets are new, and lovely. The wallpaper too! The breakfast bar is fine, with fresh berries, oatmeal, and scrambled eggs. They have a generous evening meal with beer and wine several days a week. But the best part of the hotel is the warmth of the employees. They want to make you feel welcome, and will do anything to...

Thank nanac369
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for your kind words. We try to make every guest feel like their stay is a home away from home.

Memphis, Tennessee
Reviewed 4 December 2016 via mobile

This one is hard. The staff was super friendly and kind. The breakfast was very good. Our room was missing a closet door and on Thanksgiving Day they provided no housekeeping service. Then on that Friday they did not make up our pull out couch and left the dirty coffee filter on the counter. Mixed bag. Cannot recommend.

Thank 77Ricky
Reviewed 4 November 2016 via mobile

This place was great! I instantly felt like I was in a little apartment instead of a hotel room. The complementary breakfast was wonderful, a full buffet. We slept well and the spacious room was very clean. The only complaint I had was that I heard train whistles every so often and one was particularly loud in the morning, but...

Thank Rachel H
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We appreciate your feedback and are delighted to hear that you had a great stay. We are really sorry about the city train. Thank you again for your time and come visit us again soon!

Sarasota, Florida
Reviewed 3 November 2016

We did not have a good stay here. We chose this hotel because it belongs to the Marriott chain and is close to I75. Our check in by Tommy was welcoming however the bars on the front entrance door was disturbing as well as the lounge area kept in total darkness at 6 at night. Room 111 had cockroaches, the...

1Thank suedegrandis
Boston, Massachusetts
Reviewed 1 November 2016 via mobile

Checked in after about 20 hours on the road. My wife noticed stains on the sheets. I noticed a lack of mattress pad, I could feel the mattress pattern on my face when I laid down. We were too tired at that point and crashed. Around 4:30 in the morning, I woke up and noticed the bottom sheet was missing....

Thank simba327
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you and we appreciate your feedback. Situation as such are never taken lightly and they are addressed immediately Our hotel prides itself in stellar service and impeccable cleanliness and product. As precautions and for the sake of being unbias a third party vendor was contacted. That way we can be confident and assured this situation is and will be...

Charleston, South Carolina
Reviewed 25 October 2016

Very nice staff, clean, pet-friendly for our family stay during hurricane evacuation. The "suite" had two bedrooms each with a TV, which was perfect for our family to have a little more space. Recommend!

Thank anneroberts1001
Jim'Le C, Manager at Residence Inn Macon, responded to this review

Thank you for sharing your experience at the Residence Inn Macon. We take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!

Reviewed 4 October 2016 via mobile

Stayed her Sun. 10-2. Not really a great outside first impression but when I called the gentleman to see if he had rooms available he was so professional and inviting. When I walked in the door it was even better he again was so professional he went above and beyond to accommodate my every needs. Room was very clean beds...

Thank skeeter4
Jim'Le C, General Manager at Residence Inn Macon, responded to this review

Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Thank you for staying at the Residence Inn Macon and we hope you choose to stay with us again whenever your travel needs bring you back to Macon.

63 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Macon

Address: 3900 Sheraton Dr, Macon, GA 31210-1721
Region: United States > Georgia > Macon
Price Range: $183 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Macon 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Residence Inn Macon Hotel Macon
Macon Residence Inn
Hotel Style:
#17 Business Hotel in Macon
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Macon staff and other travellers.
4 questions
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Orlando, Florida
7 months ago
Baltimore, Maryland, United States
over a year ago
over a year ago

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Questions? Get answers from Residence Inn Macon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are only 3 floors, and we stayed one room down from the elevator. Our room was still quiet.”
 of 5 bubbles Dahlgren_ILLakelover, 3 Jan 2017 | Read review
“Take your pick...interstate on one side and train noise from the other side.”
 of 5 bubbles Nuttree, 20 Sep 2016 | Read review
“All are good”
 of 5 bubbles thenfamily, 6 Aug 2016 | Read review
“Choose a room facing away from I-75”
 of 5 bubbles AW_Kin, 6 Aug 2016 | Read review
“all rooms will be noisy because the freeway is on one side and train on the other.”
 of 5 bubbles Katalina_NC, 24 May 2016 | Read review
5 of 5
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