My vehicle had the windows smashed and I was robbed while staying at this hotel but afterward the people were so supportive. Tommy, Jasmine, & Mary went way above to help me find a place to get my glass replaced and to rent a car to finish my trip. They were fantastic. This was a very clean hotel. I would stay there again. It wasn't their fault there were criminals hitting hotels in the area.
Wonderful welcome when checking in. Young lady provided a smile along with a wealth of information. Our NS King room was clean and comfortable. The breakfast was very good and a nice inclusion in the price. It was also easy on and off the interstate.
We enjoyed our night at this hotel. The room was large and clean, and the staff was very friendly. It’s conveniently located near a major highway and food options. We have stayed here before and would again if the situation presented itself. I recommend staying here. Go to breakfast early, they pulled most of it before we got down there.
The whole place was super clean, room and common areas. Our room was spacious, beds and pillows quite comfortable. Tasty hot breakfast with multiple options. Quiet, safe area didn't hear traffic noise from highway. There is a large well lit grassy pet relief/walking area adjacent to the exit closest to the elevator. There were several luggage carts available by the elevator (not in the lobby, by the elevator). It was the STAFF that made the difference! It's been a long time since I encountered smiling, friendly folks working in a hotel property. The housekeeping staff processing the laundry were actually singing (!) with each other. Not a surly bad attitude to be found anywhere. This properties was a few $$ more expensive than others in the area, but well worth it. A welcome respite during a grueling road trip. Highly recommend.…
The rooms were very clean, smelled clean. The front desk staff was very friendly and courteous and seemed happy doing their job. This was a very pleasant stay and the bed was comfortable. The breakfast was good and have to brag on the coffee and apple juice, superb in my opinion. KUDOs to all the staff!!!!
Room was dirty, and bedding had not been changed from previous guest. After staying at this hotel many times, we will not be back. We were so disappointed with the appearance, and quality of the room.
Staff is great and friendly. Rooms are standard. Breakfast was not great, very limited and not restocked. We were there 8am and breakfast is 6-10am. I skipped breakfast after seeing two small roaches/bugs in the food area floor.
This was the first time I had been offered mobile check-in and key entry other than at a Disney property, and it was great! The room was very nice and the location was conveniently right off the interstate. Extra points for offering pumpkin waffle batter and tiny egg/cheese omelets - anything different from the standard breakfast options is always a plus. Coffee was served via k-cup machines. Cracker Barrel next door was a helpful and easy dinner option.
Got what I expected and met our needs . Stayed at this Hampton while driving to SWFL. Hampton has a consistent brand and this checked all of the needed boxes. The room was clean. Beds were comfortable. Parking was adequate. Breakfast was as expected. Be careful where you exit. WAZE tool us off an exit too far north and took us through some neighborhoods that I would rather have avoided
Not worth the price. Requested a room on the lower level or near the elevator. Received neither. The desk chair was stained badly. The pillows were not great, you cannot turn A/C down below 69 degrees. Way overpriced hotel.