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Comfort Inn & Suites Macon

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Comfort Inn & Suites Macon
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191 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites Macon
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Showing 189: English reviews
Sparta, Tennessee
Reviewed 2 June 2016

The room was clean and stocked with towels. Night check in staff was friendly. We checked in shortly before pool closed, but there's an indoor pool area (small but sufficient) that did have the required handicap accessibility. The only issue with the night time was the fact that trains went by VERY CLOSE and sounded their horns loudly until midnight....

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Helpful?
Thank ShannonHaze
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Guest, We express our sincerest apologies about your stay with us. We were unable to perform to our utmost during your most recent stay. We here at the Comfort Inn & Suites strive to achieve great customer service and overall guest experience and we failed to accomplish that for you. We will try harder for all of our guest....

Keswick, United Kingdom
Reviewed 27 May 2016 via mobile

Room clean and comfortable. Good bathroom, hot water. Clean. Breakfast horrible! Waffle iron not working, toaster not working, out of pancake mix, biscuits like frozen hockey pucks, bagels looked anemic, staff indifferent. Add $7 to the rate cuz you'll need to go to Waffle House.

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Helpful?
1Thank Ron B
Comfortga493, General Manager at Comfort Inn & Suites Macon, responded to this review

Dear Guest, Me and my staff are truly saddened that your stay was not 100%. We truly strive to offer the best possible customer service and guest experience to all of our guest. We will make sure the make the necessary adjustments in order to ensure that all of our future guest do not have the same issues. Thank you,

El Paso, Texas
Reviewed 10 May 2016

The motel is great. We asked for a quiet room on the ground floor and got exactly what we wanted. The room was spacious and bed was comfortable. The lobby area is nicely decorated and breakfast was generous with plenty of choices and places to sit. The front desk personnel were helpful and friendly. It is near several restaurants. My...

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Helpful?
Thank langhorn160
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We here at the Comfort Inn & Suites are truly motivated by your kind words. We strive to achieve this level of service to all of our guest. Thank you so much Comfort Inn & Suites Staff

Cranston, Rhode Island
Reviewed 24 March 2016

The rate here was extremely reasonable. The room was clean but showed wear and tear. It was only a half-way stop on the way to Atlanta so it was all I needed. Ample shopping is right in the area. The staff at the registration desk was a bit distracted with his cell phone, but was accommodating.

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Helpful?
Thank KristinD100
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, We do sincerely apologize about your most recent stay. Me and my staff are looking into the inconveniences you faced. Thank you for bringing them to our attention. We are working diligently to solve these issues.

Reviewed 4 March 2016 via mobile

Arrived in the area late (2 AM) and Stay at the Comfort Suites the last night. The hotel was very clean and the staff was very friendly and accommodating even at 2 in the morning. The room was very clean. A full breakfast served in the morning. Will definitely stay again when I'm in the areas.

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Helpful?
Thank Charlotte R
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Guest, Thank you for Choosing the Comfort Inn & Suites in North Macon for your most recent stay. We thank you for taking your time in letting us know how we did during your stay. We here at the Comfort Inn & Suites strive to offer all of our guest the best possible customer service and overall guest...

Beaverton, Ontario, Canada
Reviewed 24 February 2016

Room just ok & it was a suite,poorly laid out.Bathroom very small.Ordered delivery Pizza from Pizza Hut,the worst pizza I have ever had in my life.yuck!!!Room was somewhat clean,couch not very comfortable.

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Helpful?
Thank Schwanie
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Customer We do apologize about your recent stay with us. We understand that your stay was unfavorable. We strive to offer our guest the best possible stay.

Tennessee
Reviewed 14 January 2016

This place is old and it shows. The windows were permanently steamed up - leaking I guess. My room had a missing smoke detector which I didn't realize until I opened my eyes after a night interrupted by trains passing, and noticed the ceiling. The front desk didn't seem to think it an issue, but I certainly did after realizing...

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Helpful?
Thank Clogtowner
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Customer We do sincerely apologize about your most recent stay. We fell short of your expectation are we are going to make any and all necessary changes in order to ensure this does not occur again.

Reviewed 28 December 2015 via mobile

Confort Inn and Suites is usually a top rated hotel. This experience will make this my last at the Macon, GA location. My bathroom floor had a little water on the floor at check in no problem could have been a faucet leak. By morning the floor was covered and the cealing was leaking from midfloor to the inside of...

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Helpful?
1Thank Vickie H
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Valued Customer We sincerely apologize about your unfavorable experience with us on your previous visit. We strive to achieve the highest possible standards for all our guest. We have made the necessary changes in order to ensure that this issue does not happen again. Thank you for your candid review. Management

Pinellas Park, Florida, United States
Reviewed 18 December 2015

Older Motel being refurbished. Clean Adequate room size 2 queen beds ask for a pillow top mattress got a mattress with a nice pad on it. comfortable beds,Freg, Microwave,Table 2 chairs.room did have a slite order from the AC. I believe. poor tv reception had lines in picture just 2 HBO channels both had bad picture no guide on tv...

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Helpful?
1Thank Martha G
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Guest, Me and my staff are truly saddened that your stay was not 100%. We truly strive to offer the best possible customer service and guest experience to all of our guest. We will make sure the make the necessary adjustments in order to ensure that all of our future guest do not have the same issues. Management

Atlanta, Georgia
Reviewed 9 December 2015 via mobile

Overall, this is an ok Hotel. The room was nice and nice set up. The price of the Hotel was very reasonable. However, my only complaint is that the hotel and the room had an unpleasant smell. I'm not sure where the smell came from. It seems that a little Air Freshner would be a solution to this problem.

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Helpful?
Thank Lashun C
Comfortga493, Manager at Comfort Inn & Suites Macon, responded to this review

Dear Value Guest, We do apologize about the Inconvenience you experienced during your most recent stay. We have shared your comments with our cleaning staff. I hope that you will be able to enjoy other Choice Hotel Properties in the future. Thank you.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Comfort Inn & Suites, a Macon hotel near Mercer University (HOTEL ROOMS HAVE BEEN FULLY REMODELED as of 1/1/12). The Comfort Inn & Suites® hotel, ideally located in Macon, is in the heart of Georgia and the historical crossroads of the south. Mercer University, Wesleyan College and Macon State College are located nearby. Macon is known as the Cherry Blossom Capital of the World with over 275,000 Yoshino cherry trees. The Cherry Blossom Festival is an annual spring festival that acts as a window to the Middle Georgia area that draws thousands each year to Macon with its venues, locations, entertainment, arts and crafts, shows, services and, of course, its beautiful cherry blossoms. Additional area attractions include: Georgia Music Hall of Fame, Georgia Sports Hall of Fame, Philips Arena, Tubman African American Museum. There are many excellent chain restaurants within WALKING distance of the hotel and two shopping plazas are nearby with multiple fast food restaurants and cinema theatres. Guests of this Macon hotel will enjoy amenities like FREE HOT BREAKFAST, free local calls, free weekday newspaper and free coffee in the lobby. The hotel has an exercise room and indoor heated pool. Business travelers will appreciate free wireless high-speed Internet access, a business center and access to copy and fax services. All spacious guest rooms include refrigerators, microwaves, irons, ironing boards, hair dryers and coffee makers. Non-smoking rooms are also available. Whether traveling to Macon for business or pleasure, the Comfort Inn & Suites hotel is the perfect place for any guest. ... more   less 

Additional Information about Comfort Inn & Suites Macon

Address: 3935 Arkwright Rd, Macon, GA 31210-1702
Region: United States > Georgia > Macon
Price Range: $95 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Macon 2.5*
Number of rooms: 62
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Also Known As:
Comfort Inn And Suites Macon
Comfort Inn & Suites Macon Hotel Macon
Comfort Inn Macon
Macon Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites Macon staff and other travellers.
2 questions
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Questions? Get answers from Comfort Inn & Suites Macon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I only stayed one night on the 3rd floor. I suspect all the rooms are great!”
 of 5 bubbles pugetp, 15 Jun 2016 | Read review
“Our room was near the lobby and washer/dryer area, yet it was quiet.”
 of 5 bubbles langhorn160, 9 May 2016 | Read review
“Hilton honors members get free Wifi - I'd check first if you are not a member.”
 of 5 bubbles Clogtowner, 13 Jan 2016 | Read review
“For less road noise, try to get an odd numbered room.”
 of 5 bubbles krisreger, 26 Oct 2015 | Read review
“I had a 2nd floor room in the middle of the hallway and it was quiet.”
 of 5 bubbles RayW35, 21 Oct 2015 | Read review
5 of 5