La Quinta Inn & Suites by Wyndham Macon
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3944 River Place Dr, Macon, GA 31210-1724
Lowest prices for your stay
US$74
US$57
Free cancellation until 26/12/21
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Room & Suite (51)
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About
#31 of 70 hotels in Macon
Location
Cleanliness
Service
Value
Looking for a place to stay in Macon? Then look no further than La Quinta Inn & Suites Macon, a family and pet ($20 fee) friendly hotel that brings the best of Macon to your doorstep. Guest rooms offer amenities such as a flat screen TV and air conditioning, and guests can go online with free wifi offered by the hotel. La Quinta Macon Hotel features a 24 hour front desk, express check-in and check-out, and a convenience store, to help make your stay more enjoyable. The property also boasts a pool and free breakfast. If you are driving to La Quinta Inn & Suites Macon, free parking is available. While in Macon, you may want to check out some of the restaurants that are a short walk away from La Quinta Inn & Suites Macon, including Chico & Chang (0.2 mi), Carrabba's Italian Grill (0.1 mi), and Cheddar's Scratch Kitchen (0.5 mi). Should time allow, Amerson River Park, Tyler's Place Dog Park, and Coleman Hill park are some popular parks that are relatively easy to get to. We’re sure you’ll enjoy your stay at La Quinta Inn & Suites Macon as you experience everything Macon has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
Full view
43Car recommended
Grade: 43 out of 100
43Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
3944 River Place Dr, Macon, GA 31210-1724
Getting there
Car HireSee all Macon car hire
1345Reviews11Q+A100Room tips
Reviews
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Hotel is old, not kept up, dirty. Staff not helpful. Checked into a room not made up with garbage on floor. The location is great, with some excellent restaurant choices but there are a lot of other hotels there. I would recommend any one of them.....but not this one!
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Guest Relations Manager, General Manager at La Quinta Inn & Suites by Wyndham Macon
Responded yesterday
Dear fgorbe558444, Thank you for letting us know about the inconveniences that you encountered during your recent stay at our hotel. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered especially with the condition of the hotel and the cleanliness during your most recent stay with us. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. Steps shall be taken to make sure we do not repeat these concerns. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This is the worst laquinta I've stayed at. Walked into room and walked right out. Water stains on walls and bathroom didn't look clean. The beds looked slept in.This hotel needs updating bad. I've stayed at numerous different laquinta Hotels and never had a problem.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Guest Relations Manager, General Manager at La Quinta Inn & Suites by Wyndham Macon
Responded yesterday
Dear GaryRiz, Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. We have implemented many new guidelines and procedures for cleaning in our hotel rooms. We focus on "high touch" areas that could harbor germs, and have implemented additional cleanings of those areas, in addition to other steps we are taking around the hotel, to protect our guests and staff members. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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Where do I begin? Let me start by saying I used to be a manager in several hotels so I understand A LOT. What I cannot understand is: 1. Your front desk staff doesn't offer a welcoming experience...except Quinn. She was amazing and I told her so. She smiled the entire time I talked with her, which I needed. 2. How do you NOT have enough extra towels available since you're too cheap to start back limited housekeeping services? That trash sat from Thursday to Sunday. 3. I had TWO rooms. Why did one room have a missing partition/wall???? That makes absolutely no sense that you would sell that room like that and not offer a discount at least! 4. The second room had gnats/fruit flies all over the place. Hundreds of dead bugs in the window. We had to keep our food and drinks covered after every bite/sip. Super annoying to have to fight them off the entire time. 5. The bathroom floor was DIRTY! I had to put a towel down to keep from stepping on the floor. 6. The carpet was dirty...in the room and especiallyin the hallways! Just look in the corner where the nightstand is. Filth! 7. Half the outlets didn't work. 8. Doors are NOT locked 24 hours a day! A lot of weed smell throughout. 9. Since when does a hotel not ask for ID when handing out room keys???? Unfortunately, I was told there were no more suites available so I couldn't change from what I prepaid for because I needed the extra space. Overall, I would NOT stay there again until you offered your staff more training, complete your renovations, and make sure your employees are taken care of and have the support they need. Have y'all tried listening to your staff....because I did and the company sucks! Once the renovation is done, this review will get removed. Until then.....…
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Guest Relations Manager, General Manager at La Quinta Inn & Suites by Wyndham Macon
Responded yesterday
Dear fitQueenbeast, We are gutted to know that your recent stay at our property was not up to the mark. On behalf of our entire staff, please accept our sincere apologies. We take feedback very seriously, and please be ensured that we will work on your concerns diligently so that no other guest experiences what you did. We have briefed our housekeeping staff, and we will ensure a more stringent approach from here on, especially when it comes to enhancing our regular quality checks. We would hate to lose a valued guest like you and we sincerely hope you will give us another chance to host you better.
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Please read all reviews prior to reserving the room. I did not. The only 5 star goes to the sweet woman who checked us in at 10 o'clock on Nov 26. Although there are signs that note the hotel is under construction, I don't know if that's the case. And to pay $80+ for the night is absolutely unacceptable considering there are plenty of options in the area. The hotel is run down and very dirty. The exterior speaks volumes of what to expect. The room and common areas are not renovation dirty, but no one cleans here dirty. The bathroom has mold. The tub does not drain. The walls are chipped and dirty. We did not go to another hotel because we had just drove 15 hours and we were in no shape to find another bed. Speaking of beds, both were well worn in the middle causing a depression in the mattress. And don't expect the pictured hot breakfast because they're using Covid as the reason for a bagged continental option. Did I mention this cost us $80+?! If I'm ever in the area again, I will not stay here. Even if "renovated". …
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Date of stay: November 2021Trip type: Travelled with family
Helpful
Response from Guest Relations Manager, General Manager at La Quinta Inn & Suites by Wyndham Macon
Responded yesterday
Dear 824sabinab, Thank you for taking the time to post this review. I am really saddened by the way you described your overall experience at our hotel. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.
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I won't stay at this location again. Run down building and grounds. Surprise charge for pets. The two LaQuinta's we stayed at right before arriving at Macon, Ga. were pet friendly, providing nice areas to walk your pet and supplied poop bags. Macon location was rutted with weeds and holes everywhere and no bags. The luggage cart(only one) had flat tires. The coffee machine in the room was inop. The manager was VERY unfriendly. The breakfast was the worst I'd ever seen.they have a sign saying undergoing renovation, thinking that was an excuse to be rude, and not keeping the place clean. There were no signs of construction. I later saw reviews from some time ago stating the same thing
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Date of stay: November 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Guest Relations Manager, General Manager at La Quinta Inn & Suites by Wyndham Macon
Responded 1 week ago
Dear SteveMcCrumb, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. We take the value on your report regarding the condition of the hotel and the cleanliness during your stay. We will act on these complaints and will fix all problems as soon as possible. I am also displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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PRICE RANGE
US$77 - US$92 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
la quinta macon hotel macon, macon la quinta
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
142
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Claim Your Listing Frequently Asked Questions about La Quinta Inn & Suites by Wyndham Macon
Which popular attractions are close to La Quinta Inn & Suites by Wyndham Macon?
Nearby attractions include Sky Zone Macon (0.9 km).
What are some of the property amenities at La Quinta Inn & Suites by Wyndham Macon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at La Quinta Inn & Suites by Wyndham Macon?
Guests can enjoy free breakfast during their stay.
Is parking available at La Quinta Inn & Suites by Wyndham Macon?
Yes, free parking is available to guests.
What are some restaurants close to La Quinta Inn & Suites by Wyndham Macon?
Conveniently located restaurants include Chico & Chang, Carrabba's Italian Grill, and Steve's Corner Cafe.
Are there opportunities to exercise at La Quinta Inn & Suites by Wyndham Macon?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at La Quinta Inn & Suites by Wyndham Macon?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at La Quinta Inn & Suites by Wyndham Macon?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does La Quinta Inn & Suites by Wyndham Macon offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to La Quinta Inn & Suites by Wyndham Macon?
Many travellers enjoy visiting Hay House (8.5 km), Cannonball House (8.6 km), and Sidney Lanier Cottage (8.6 km).
Is La Quinta Inn & Suites by Wyndham Macon accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.