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Fairfield Inn & Suites Macon

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Fairfield Inn & Suites Macon
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164 Reviews from our TripAdvisor Community

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Showing 163: English reviews
Marietta, Georgia
Reviewed 9 February 2016

I thought I was reserving at the same wonderful Marriott Hotel at which I had stayed during September 2015. To my surprise this is a Marriott chain hotel across the street from the Residence Inn at which I thought I was reserving a suite. This costs the same, was not a suite, and is no comparison The location and staff...

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Helpful?
Thank william s
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

I'm glad the service was very good and that you enjoyed the breakfast! We work hard to provide each guest with a superior stay when they visit us. I'm sorry to learn this was not the case for your stay. We are preparing for a full renovation soon that will give the rooms everything they need to be outstanding! I...

Reviewed 4 February 2016

Sandrina did an outstanding job on the check in she was both friendly and efficient. She honored our Discount Coupon we obtained at the GA welcome center. Our room #104 was on the back side of the hotel overlooking parking and woods. It was a handicap room and their was no vanity just a sink so we were required to...

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Helpful?
1Thank RICHARD B
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you very much for your review! While I'm thrilled that Shandrina did an excellent job, I am dismayed to see that you had other issues during your stay. I will share your review with the team to discuss where we can make improvements, especially with regard to breakfast. We are very glad you chose to stay with us as...

Cottontown, Tennessee, United States
Reviewed 3 February 2016

The hotel itself has an excellent location. The staff is friendly and greet you as you entered. The breakfast is good . The room itself has rust around door frames and peeling wallpaper in bathrooms, the furniture is a little beat up. The bed was comfortable but we found a spider in our room! The hot tub had been filled...

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Helpful?
Thank Patricia F
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

Hello Patricia! I'm very glad you found our staff to be friendly and that you enjoyed our breakfast. We are very excited to be preparing for a full renovation that will take care of the concerns you shared. We do hope to see you again real soon!

orlando, florida
Reviewed 4 January 2016

This was first time staying in a Fairfield Inn. The biggest drawback was the heating and A/C system. No thermostat to control temperature. Jan. is cold. Needed heat, but just runs and not able to control the temp. The room was clean and comfortable other than the heating/cooling system. Free Breakfast - we have stayed in many hotels in USA...

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Helpful?
1Thank wandaoforlando
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

I am very sorry to learn that you did not have a better experience on your recent stay. We are working to make improvements on all of the concerns you have shared. We are also preparing for a renovation in the next few months that we are very excited about! I do hope that you return to give us another...

Reviewed 3 January 2016

I was traveling with three cars on our way to TN from FL. We began our journey late and decided to stop in Macon for the night. All three families needed rooms with two double beds. Upon arrival, the clerk was entertaining a friend in the hotel lobby. There was liquor being consumed and it was clear that our arrival...

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Helpful?
Thank Tammie V
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you, Tammy V, for leaving us your review. We don't tolerate staff loitering about the property and have never had this issue before. We are addressing this isolated incident with the individuals. Our team is also working together to address the concerns you shared about cleanliness and service. We are truly sorry to have fallen short of your expectations....

Orlando, Florida
Reviewed 3 January 2016 via mobile

Traveling back South, we stayed here one night. Front desk clerk and housekeeping staff were friendly and very helpful. Room was clean and comfortable. Fridge was ice cold. 😀. Unfortunately the pool was not what I wanted because of the cold weather and no hot tub available. Will certainly stay again on our next trip North.

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Helpful?
Thank nomosnowguy
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for leaving your review! I am so glad that you found our services to be helpful during your travels. Our pool is seasonal and closed for the winter. We look forward to seeing you again as you pass through!

Reviewed 2 January 2016 via mobile

This hotel is a clean, no-frills hotel. The room was clean and well lit. We heard a train going by as we entered but never while in our room. The lobby was clean, staff pleasant. Only negative was they state breakfast is available until 9:00 a.m. but all hot foods were gone by 8:30 and no effort was made to...

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Helpful?
Thank JuliaC6363
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you so much for sharing your experience. Our team is greatly encouraged by your kind words. We have also discussed best practices for breakfast so that we don't disappoint anyone else. We hope to see you again soon!

Minneapolis
Reviewed 27 December 2015 via mobile

I'm a Marriott Gold Elite member. My status was not acknowledged. This hotel is poorly staffed--I used my Marriott app to check-in but I still had to wait nearly 15 min to get my room keys. The room itself was Motel 6 quality. I've attached a picture of our door--doesn't inspire confidence. What happened in my room? A drug bust?...

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Helpful?
Thank gustafchvy
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

Thank you for taking the time to share your experience. I am very sorry you were not provided with better customer service on your recent stay with us. We are reviewing your feedback together to improve the quality of our service. We are also preparing for a full renovation in the new year. I do sincerely hope that should you...

Orlando, Florida
Reviewed 28 November 2015 via mobile

We stayed one night. As soon as we entered the room a freight train sounded like it was going to come through the wall. There were no less than 5 trains throughout the night. We pulled out the sofa bed that was held together with duct tape. We pulled the ripped mattress on the floor. It was so thin you...

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Helpful?
Thank Busymom824
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

We are very glad you chose to stay with us and thank you for sharing your experience with us. We have discussed your feedback across all departments and are making improvements to the room you were in and to our services. We hope to wow each of our guests with the Marriott experience and regret that we did not have...

knoxville
Reviewed 22 November 2015

We stopped at this hotel late at night, around 11:00pm, on our way to Tallahassee. We thought we remembered staying here once before. It is in a cluster of hotels off this I 75 exit 169 and honestly, my husband was more sure about it than I was. The clerk at the counter was on the phone constantly, except for...

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Helpful?
Thank karen d
Amanda B, General Manager at Fairfield Inn & Suites Macon, responded to this review

I am so very sorry that this was your experience with us. I am sharing your feedback with the entire team to make all of the necessary changes that you shared. I'm surprised and dismayed to read that it was so hard to get assistance and assure you this will not be an issue going forward. We are preparing for...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Fairfield Inn & Suites by Marriott Macon is on I-75 at exit 169 in the heart of Central Georgia just minutes away from shopping, dining,& entertainment. Our hotel offers 1200 sq ft of meeting space, complimentary wi-fi, and complimentary Hot Breakfast buffet. The Fairfield Inn & Suites Macon offers spacious guest rooms and suites at a moderate price. Our Macon hotel is located near the Shoppes at River Crossing, Weslyan College, the Macon Centreplex, and the Medical Center of Central Georgia. You can count on a friendly welcome upon arrival and expect the award-winning quality and hospitality of Marriott. Our rooms include a well-lit work desk, free high speed internet, microwave and mini-fridge, iron and board, coffee maker, and hair dryer. Our I-75 hotel has an outdoor swimming pool, business center, exercise room, and onsite guest laundry. We look forward to serving you. ... more   less 

Additional Information about Fairfield Inn & Suites Macon

Address: 4035 Sheraton Drive, Macon, GA 31210
Region: United States > Georgia > Macon
Price Range: $115 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Macon 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Fairfield Inn & Suites Macon Hotel Macon
Fairfield Inn And Suites Macon
Fairfield Inn Macon
Fairfield Macon
Macon Fairfield Inn
Fairfield Inn Hotel Macon
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Macon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the elevator”
tlcrockett2323, 4 Jan 2017 | Read review
“ask for the front side of the hotel, less train noise maybe?”
144susanr, 20 Dec 2016 | Read review
“Do not stay here.”
NicoleR1218, 23 Jul 2016 | Read review
“We could hear a train and some interstate traffic from our room facing the interstate”
391VickiC, 21 May 2016 | Read review
“We had a first floor room with inside corridor, and easily accessible to breakfast room.”
AnitaD438, 24 Mar 2016 | Read review
5 of 5