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Room & Suite (26)
Dining (3)
About
#23 of 72 hotels in Macon
Location
Cleanliness
Service
Value
We are a brand new construction, interior corridor hotel located at exit 3 off I-475 here in Macon. We have numerous restaurants within a safe walking distance, such as Cracker Barell and McDonalds.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Location
Contact
5000 Harrison Rd I-475, Exit 3, Macon, GA 31206-4138
Getting there
Car HireSee all Macon car hire
132Reviews3Q+A13Room tips
Reviews
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Upon checking in after a long 12 hour drive arriving around 10:30pm the customer service was awful from the front desk clerk. Melvin I believe was her name. She could of cared less that we were there. She mocked me regarding our room request, which made me really uncomfortable. I then had to ask where the room was and she never told us what time breakfast was or anything. All o have to say is that it’s really easy to be friendly and could have made our trip so much more enjoyable. If you don’t like you job than leave!!! You were rude however there was an amazing guest or lady that was sitting out in the lobby who was so thoughtful and friendly. I feel she was trying to make up for the ladies attitude. Then one we got to our room I was not impressed! Dirty curtains, countertops and the chair in room 113 needs to be thrown away! Also there was no room to get out of the bed as it was shoved next to the ac. Also please clean your refrigerator and bathroom, GROSS. I love choice hotels however this was not a good one to stop after a long drive heading to Florida. It’s always a challenge to find something off the highway but afford this one!…
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Pick another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Hotel's Favourite
A early stop turned into a late night stop due to traffic around Atlanta. Comfort fit the bill, they had a room and it was an ok price, but one mention of AARP and I got a nice discount no hassle whatsoever! The room was nice with all the amenities, comfortable bed seating area, and large screen TV. The bonus was a really nice breakfast of eggs, sausage, waffles, cereals, muffins, toast and fruit, coffee and juice, easily $ 7-10 at a restaurant! The only reason not to get a higher score was pool and hot tub were out of service, even though I never planned on using them, front desk should mention it to prospective guests! Nice easy on and off I-75 gas, food, sundries all close by.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spent one night on our drive back home and based our decision on staying from the Very Good and Excellent reviews from various online sources; Plus it advertises that they are New Construction. Well we give it a "D", from the moment we stepped in the Lobby, it was Dark, Dingy, damp smelling and Dated. Even when stepped off the elevator the Damp smell was everywhere. Luckily the room was clean, but I still sprayed Lysol. Again, we based our decision to spend night based on so many positive reviews, but we wouldn't stay there again if we were in the area. You be the judge.
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Date of stay: October 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
From the time you walk in you get a smell that follows you everywhere you go throughout the hotel. Everywhere is dirty. Seems there is no real pride in cleanliness. Owners need to do so much better!!!
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The Comfort Inn & Suites on Harrison Road in Macon, Georgia is fantastic. Courteous staff. Courteous manager. Beautiful. Quiet. Great beds. Super clean! I've marked this hotel as one of my very favorites.
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Date of stay: February 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Online ad for low $87/night. After booking I received the emailed receipt for a total cost of $133.28. Included in the cost was a $45.28 tax recovery fee. I never saw the additional expense specified anywhere prior to submitting my credit card info. I immediately called to cancel, and they explained that I chose a non-cancellation rate!
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are a family of 6, we wanted to book one room because we knew we would fit comfortably in the 2 queen beds, the front lady said we couldn’t fit. We were driving for 10 hours and very tired and sleepy and she refused, we had to keep on driving, and we found a GOOD HOTEL to help us out! Lobby lady was very rude and seem like she wasn’t happy to serve us when we walked in
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Date of stay: September 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Rooms in some disrepair. Peeling wallpaper. Gouges is drywall. Stain on carpet in hall. Room not as clean as would have liked. Dust on cabinet behind tv. Heating/Cooling grill dirty. Exhaust fan in bathroom runs continually and is somewhat loud. When asked about this was told it was city code. Recliner in room was broken down. Breakfast staff was excellent and food was good. Upon leaving was approached by panhandler who was working the parking lot. Overall not a good experience.
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Date of stay: March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We had a king suite which is really just an oversized room. It was spacious and clean. Included free breakfast was the normal fare. Very nice front desk staff. Overall it is quiet and a good option for the price.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Here’s a hotel that’s only 4 years old and has not been kept that clean We walked into room with hair in sink, all over back of toilet and floor There was loud noise in room next to us and they didn’t do anything after I complained twice I will never go back to this particular one The breakfast was not that great too They should have to adhere to Choice privilege standards
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
US$114 - US$128 (Based on Average Rates for a Standard Room)
LOCATION
United StatesGeorgiaMacon
NUMBER OF ROOMS
78
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Claim Your ListingCOMFORT INN & SUITES WEST: UPDATED 2022 Hotel Reviews, Price Comparison and 54 Photos (Macon, GA) - Tripadvisor
Frequently Asked Questions about Comfort Inn & Suites West
Which popular attractions are close to Comfort Inn & Suites West?
Nearby attractions include Museum Of Technology (1.0 km).
What are some of the property amenities at Comfort Inn & Suites West?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Comfort Inn & Suites West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn & Suites West?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn & Suites West?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn & Suites West?
Conveniently located restaurants include Margaritas Mexican Grill, Taj Indian Restaurant, and Golden Corral.
Are there opportunities to exercise at Comfort Inn & Suites West?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn & Suites West?
Yes, dry cleaning and laundry service are offered to guests.
Does Comfort Inn & Suites West offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Comfort Inn & Suites West?
Many travellers enjoy visiting Hay House (8.9 km), Cannonball House (9.0 km), and Sidney Lanier Cottage (8.6 km).
Is Comfort Inn & Suites West accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.