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Residence Inn Salt Lake City Downtown

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Residence Inn Salt Lake City Downtown
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337 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Salt Lake City Downtown
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Showing 318: English reviews
Kuwait
Reviewed 27 August 2015

When we check in to the hotel, the lobby/dining area was wall to wall people. Seriously, it was overwhelming. We were put in a ground floor room. I feared we would hear all the commotion from the crowd in the lobby but once we closed the door we did not hear a sound. The room was comfy and accommodating and...

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Helpful?
Thank Lee Anne R
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

We did have a very busy week the week you stayed with us! Thank you so much for your kind words. We have shared your comments with the kitchen staff, and we look forward to seeing you again.

Orlando, Florida
Reviewed 26 August 2015

Good Location right next to Pioneer Park, walking distance to most attractions, and restaurants, but housekeeping leaves a lot to be desired. Everyday had to ask for things to be corrected and had to wait several times for room to be cleaned even after 2-3 pm. Management staff really good and addressed problems promptly. A/C in room very loud at...

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Helpful?
1Thank Susan M
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your feedback, and thank you for your patience with our Housekeeping team. We recently went through a staffing change in that area and issues are being corrected promptly. We look forward to hosting you again and hope you will be back to visit soon!

Reviewed 24 August 2015 via mobile

Next to pioneer park and city bikes and few blocks from downtown attractions. Rooms large and well equipped. Housekeeping late or had to be called. Front desk locked us out of our room day2 of 3 day stay. Breakfast had variety but quality was fair.

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Helpful?
Thank Carolyn G
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your feedback. You should not have had to call housekeeping to request service, I apologize for the trouble you encountered with that as well as getting locked out of your room. Maintenance has cleaned and reprogrammed the lock to prevent issues with future guests. We hope that if you return to the...

Fairfield, California
Reviewed 23 August 2015

Stayed one night here while visiting Salt Lake City. I prefer the Residence Inn brand for their spacious rooms; and I was not disappointed in that regard. The 1-bedroom suite is large, well appointed, has a separate living area, working kitchen, and a balcony over-looking the park. It also comes with daily hot breakfast. My main complaint -and some will...

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1Thank TDCullison
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your thoughts. The loud music as you enter is not intentional, and is due to a wiring issue that we are getting corrected. It sounds like you came down to breakfast right at the conclusion of a local 5k race - we did have many guests trying to get a bite to...

Norwood, Massachusetts
Reviewed 20 August 2015

We stayed here to start our Vacation. I was very happy with the Residence Inn. They had an amazing happy hour with plenty of food, such as Sausage, rolls, fruit, etc and OPEN bar! They also had a very good free breakfast spread and friendly staff. The free parking was a plus and the room was clean and spacious. It...

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Thank cardello
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

We are so glad you had a good experience on your recent visit to the Residence Inn Salt Lake City - Downtown. We look forward to hosting you again in the future!

Salt Lake City, Utah
Reviewed 17 August 2015

We love this hotel and usually stay here when we visit Salt Lake City. The rooms have recently been remodeled and are nice, quiet and comfortable. As usual you get a comfortable living area, bedroom and full kitchen and some of the units come equipped with a washer and dryer. They are pet friendly and have a lot of grass...

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Thank travelingaround99
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your feedback, and thank you for staying with us! We hope to see you again soon!

Avon, Colorado
Reviewed 16 August 2015

Everything about this place is great. Great location, very nice and friendly front desk staff, everyone looking so professional yet service felt very personal and friendly. This a top spot, busy but very qiuet in rooms. Great front desk staff, really!! Thank you, our stay in Salt Lake City couldn't have been better.

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Helpful?
Thank LupineLane
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for taking the time to share your experience. I have passed your message on to the Residence Inn Salt Lake City - Downtown team, and they were very appreciative of your comments. We hope to see you again soon!

Hilton Head, South Carolina
Reviewed 5 August 2015

I'm a loyal Marriott member and this one was in my price range. I don't know if it's because there was a convention going on or if it's Salt Lake City but the hotels are priced higher than anywhere else I've gone except NYC which is double the price of here. Great location can walk everywhere. Easy to catch the...

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1Thank 4dealchic
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for the review. Yes, your stay did overlap the busiest convention week in Salt Lake City, which does drive rates in the area. I'm glad to hear that you had a good experience and we hope to see you again soon!

Fabius, New York
Reviewed 5 August 2015

After a 3 day road trip from Upstate New York my daughter and I had a reservation in place at the Residence Inn, SLC-Downtown. We were staying in the 2nd building across the parking lot. I wasn't sure if that was a good thing. She would be staying there for two weeks, before moving into her apartment. The unit was...

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Helpful?
Thank Michelle M
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for your feedback and suggestions! The addition of coffee in the 2nd building might help a lot on busy breakfast mornings. We will definitely look into it. We appreciate you taking the time to complete a review. I hope everything went well with your daughter's move to Salt Lake City!

Nashville, Tennessee
Reviewed 31 July 2015 via mobile

I've stayed here several times over the years and it's a good, clean hotel. Nothing special but very friendly staff and a good nights sleep. The rooms were clean and the hotel is in a convenient location. I would stay here again and recommend.

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Thank Creekrobber
Michelle D, General Manager at Residence Inn Salt Lake City Downtown, responded to this review

Thank you for the review! See you again soon!

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Breakfast included
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Salt Lake City Downtown

Address: 285 W Broadway, (300 South), Salt Lake City, UT 84101-1808 (Formerly Residence Inn Salt Lake City - City Center)
Region: United States > Utah > Salt Lake City
Price Range: $155 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Salt Lake City Downtown 3*
Number of rooms: 189
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Also Known As:
Residence Inn Salt Lake City/City Hotel Salt Lake City
Residence Inn City Center
Salt Lake City Residence Inn
Residence Inn Salt Lake City Downtown North America
Hotel Style:
#23 Business Hotel in Salt Lake City
#26 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Salt Lake City Downtown staff and other travellers.
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Questions? Get answers from Residence Inn Salt Lake City Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you must stay here, choose a room in building B.”
travelingaround99, 16 Apr 2017 | Read review
“ASK if your room has it's own tiny water heater!!!”
riplipboy, 22 Mar 2017 | Read review
“get rooms on the east, overlooking the parking lot, opposite noisy 300W”
CameronM229, 21 Jan 2017 | Read review
“I recommend that you get a non street side room as the street noise can help wake you up.”
Edapeta, 13 Dec 2016 | Read review
“Best to avoid altogether.”
jon82467, 13 Nov 2016 | Read review
5 of 5