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Sheraton Salt Lake City Hotel

TravelocityUS$169*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$175*
US$169*
US$175*
US$169*
US$175*
US$169*
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Sheraton Salt Lake City Hotel
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891 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Salt Lake City Hotel
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Showing 839: English reviews
Washington DC, District of Columbia
Reviewed 2 weeks ago via mobile

Stayed here while attending a conference at the Grand America. Location was convenient to both the conference and various downtown dining locations. However, I found the hotel to be fairly run down and old. For example, I even had to have two different keys: one for fitness center/pool and another for my room. Fitness center was small for a hotel...

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Helpful?
Thank serendipity613
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I just finished reading your review and am very sorry we did a poor job of explaining the guest room keys. As you probably noticed (new carpet, wall vinyl, mattresses, furniture, restaurant, etc) we are currently working our way through a renovation which includes upgrading the key system. As we replace the guest room doors (better sound control) and locks,...

Pleasant Grove, Utah
Reviewed 2 weeks ago

Rooms are not that bad, the hotel as a whole is pretty nice but customer service is horrendous. They have recently contracted with a towing company who in about a 10 minute span booted 3 peoples cars who were guests and one who wasn't. The guests had to go through the trouble of waiting for their car to get unclamped....

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Helpful?
Thank brandnash21
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

As one of the only hotels in downtown Salt Lake City which does not charge for parking, I'm not sure this would be a money savings tip for travelers. In addition to security patrols, we also partner with a local towing company to ensure those parking in our lot are actually guests of the hotel. I am not aware of...

Lyman, Wyoming
Reviewed 2 weeks ago

This is a hotel I stay at a lot. I have status at the Sheraton Brands (SPG) and it is currently the only one in Salt Lake City. It is an awesome hotel, they have some very unique rooms to stay in (Loft Suites). The pool in the summertime is a favorite of the kids. They also offer free airport...

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Helpful?
Thank Rrooter
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I was thrilled to see, based on your ratings and comments, you enjoyed your stay with us here in downtown Salt Lake City. It is a beautiful day and we are getting very excited open up our courtyard swimming pool for the season on Memorial Day Weekend (Yes...for anyone reading this Memorial Day is really that close!). Thank you for...

Reviewed 3 weeks ago via mobile

I want to thank the staff at the SLC Sheraton for making our stay really enjoyable. Vero, at the front desk, was so good to us! She put us in a wonderful suite, worked with some special requests, gave really good recommendations for restaurants and activities, helped when we were locked out of the club, found something I'd lost, set...

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Helpful?
Thank Mary Anna G
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I just finished reading your online survey and was thrilled to see you enjoyed your stay with us. I was especially pleased to read Veronica took such good care of you at our front desk. We are very lucky to have her on our team. We look forward to welcoming you back!

Salt Lake City, Utah
Reviewed 4 weeks ago

My Son and I staycation a lot! The Sheraton has always been our favorite. To there credit, they don't fix/change what isn't broken. The property and staff have excellent qualities that keep us coming back. We think they have the best swimming pool in the city, the hot tub is actually sufficiently hot and always stocked with big quality towels,...

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Helpful?
Thank chillinlikavillainx2
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

As much as you enjoy seeing familiar faces when you return to our property, we love seeing repeat guests because there is no better testament to us doing it right. I loved reading your review this morning and hearing how our team takes such good care of you each time you are visiting downtown Salt Lake City on your stay-cations....

Denver, Colorado
Reviewed 4 weeks ago

We stayed here April 19-22 for our regional genetics conference. For a four star hotel, and what I had seen on the website, I expected more overall. First of all, the staff was wonderful! We had packages arriving each day, and we received them quickly and with no issues (this is often challenging at other hotels). The food was AMAZING...

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Helpful?
Thank Malphaba
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I appreciate your feedback regarding our ADA guest rooms. While I know we are compliant, my Chief Engineer and I will take your comments and walk these guest rooms to see if there are some changes needing to be made. There is always opportunity to improve.

Arlington, MA
Reviewed 4 weeks ago

We arrived very late at the hotel on the Saturday of Easter weekend. The receptionist on duty was very welcoming, letting us know where we could get food at this late hour (room service was closed, pizza delivery from Big Daddy's a great success!). We were in the lower, ground level part of the hotel, there is a high-rise part,...

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Helpful?
Thank NikoHH
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

Thank you for taking some time to let us know about your stay. Overall, it seems you enjoyed the experience and we were delighted to have you as one of our guests. The restaurant work is complete, we are open for business and I thank everyone for their patience as we worked through this project. The next phase is our...

Pittsburgh, PA
Reviewed 17 April 2017

For the second time, I booked this hotel at the last minute coming off a ski trip in the mountains, before I flew out the next day, and was very pleased with it -- in particular it's excellent (convenient) location and the availability of free parking. Reaching the hotel from the interstate is a breeze. I'm not sure if free...

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Helpful?
Thank Bill L
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

I was very pleased to read our downtown Salt Lake City location makes your trips that much easier. We are probably one of the last hotels in the downtown area to not charge for parking, but we want our guests' to feel at home and not so much they are being nickel and dimed for each and every little bit...

Riverton, Utah
Reviewed 17 April 2017

The customer service with the front desk is exceptional! They were very kind and helpful! The room we stayed in was wonderful, the bed was comfortable, and the room was spacious. The hotel uses a texting system to keep in touch while you stay there, if you have any questions all you have to do is text them and they...

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Helpful?
1Thank SpeedingDiamond
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

It is great to read our newly released communications program is making to easier for guests to let us know what they need. When we welcome you to our property, you will have the ability to opt in via text which gives you a direct link to our guest services team. Whatever you need and whenever you need it, just...

Reviewed 12 April 2017

The whole staff was extremely friendly. Christina and Kara did an amazing job and made me feel very welcome. The room was very clean and comfortable, I usually don't sleep well in hotels, but had no problem here. Only critical thing I can say is maybe get better pillows. I wont hesitate to stay here again in the future.

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Helpful?
Thank Brandon H
Jason F, General Manager at Sheraton Salt Lake City Hotel, responded to this review

Nothing makes me happier than reading comments about our team exceeding our guests' expectations. This is what we strive to do each and everyday. I am lucky to get to work with some pretty incredible people. Thank you for taking the time to let us know. We look forward to welcoming you back!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Relax in one of our 362 comfortably spacious guest rooms or 6 suites. Experience the celebrated "ahhhh" of the Sheraton Sweet Sleeper (SM) Bed. ... more   less 

Additional Information about Sheraton Salt Lake City Hotel

Address: 150 W 500 S, Salt Lake City, UT 84101-2321
Region: United States > Utah > Salt Lake City
Price Range: $164 - $477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Salt Lake City Hotel 4*
Number of rooms: 362
Reservation Options:
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Also Known As:
Sheraton Salt Lake City Hotel North America
Salt Lake City Sheraton
Hotel Style:
#6 Luxury Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Salt Lake City Hotel staff and other travellers.
2 questions
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Questions? Get answers from Sheraton Salt Lake City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try booking a room with city view, its amazing at sunrise!!”
Chris862014, 17 May 2017 | Read review
“Road noise was even loud on 10th floor, we overlooked approach to I-80”
r0bertw49, 14 May 2017 | Read review
“we like a view, so ask.”
zebees, 13 May 2017 | Read review
“As a SPG member I was given the club floor room with a nice view over downtown SLC”
johnsT4022ZB, 11 May 2017 | Read review
“discover what you like and ask for it!”
chillinlikavillainx2, 24 Apr 2017 | Read review
5 of 5
Travelocity
US$169* /night
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Booking.comUS$169
Orbitz.comUS$169
CancelonUS$175
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Prices are for 1 room, 2 adults
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