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Grand America Hotel

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1,329 Reviews from our TripAdvisor Community

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Showing 1,272: English reviews
Delaware
Level Contributor
70 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 days ago NEW

First time at the Grand America and it was a treat. We stayed for two nights while attending a convention so the time in the hotel itself wasn't extensive - and it would have been nice to explore the restaurants and bars more. However, the room was extremely comfortable and the service what one would expect from a top-notch hotel... More 

Helpful?
Thank BryanSil
Askim, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

I was so excited to take my family to Grand America for Thanksgiving - a memory I treasured from previously having attended the Thanksgiving buffet in the ballroom. I called months earlier and tickets had not yet been released. Called back and...appearently the tickets sell out in minutes and the hotel refuses to extend an apparent super event, and seller,... More 

Helpful?
4 Thank NathalieHL2
Deal, Kent, UK
Level Contributor
201 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 1 week ago

If it's good enough for the Dalai Lama, it's good enough for us!!! Wonderful rooms - we had a junior suite. Friendly, chatty & helpful staff - free local phone calls, complimentary printing of boarding passes. Yummy breakfast especially the sausages! Good range of shops & a nearby tram stop.

Helpful?
1 Thank Beddington210
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear @Beddington210, It is always uplifting to receive a positive review from our guests, and I appreciate your efforts to send this thoughtful response. I am delighted to read that you found your room to be wonderful, enjoyed our dinning and shopping options, and found our staff to be friendly, and helpful. It was also a pleasure to read that... More 

Provo, Utah
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

An elegant hotel with great marble covered bathrooms. My wife and I had an overnight getaway to see the broadway musical "Beautiful" at the new Eccles Center. The venue was in walking distance. A highlight of the stay was breakfast in our room. The attention to detail was very much appreciated. There was a red rose in a bud vase... More 

Helpful?
1 Thank Zeke Ute
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear Zeke Ute, Thank you for sharing your recent vacation experience with The Grand America Hotel! Our team strives to provide memorable experiences so I am pleased to read that you enjoyed The Grand's dining options, the hotel rooms, and our team's attention to detail. It is also a pleasure to read that our hotel location was able to fit... More 

Weatherford, Texas
Level Contributor
115 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 2 weeks ago

This is truly a world class five-star hotel, and I base this on staying at many five-star hotels overseas. Everything was spot on, with one minor exception -- there was a bit of a squeak in the air conditioner fan. Everyone there works hard to provide the best experience possible. I was truly impressed.

Helpful?
1 Thank Mark D
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear Mark D, Thank you for being our guest at The Grand America Hotel! We appreciate you taking the time to review your recent experience with us. It is wonderful to read that you found our hotel to be stunning and truly a world-class five-star hotel. Equally gratifying was that our teams were able to exceed your expectations, for, our... More 

Kaysville, Utah
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Grand is most certainly a description for every aspect of this hotel experience! Great front desk and bell hops as well! The collection of rare marble and antique furnishings are exquisite! The spa will take the edge off for any one, and they have tons of in house shops for kids, women, and men. We attended workshops and events in... More 

Helpful?
1 Thank Motivator535
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear Motivator535, What a pleasure it is to read that you found The Grand America to be the most exquisite hotel in Salt Lake City! It was such a delight to read your accolades, starting with your arrival and interactions with our front desk and bell hop teams, and followed by your enjoyment of our Grand Spa and shopping accommodations.... More 

Logan, Utah
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

This is my second time staying at Grand America. The first was last December for a company Christmas party/retreat, and most recently, for my anniversary. I have been to countless conventions here over the years, every ballroom is wondrous. This is undoubtedly one of the best hotels in SLC. They have an incredible staff, and eye for details. Every inch... More 

Helpful?
Thank dianeallen010
GAHotelsandResorts, Guest Relations Manager at Grand America Hotel, responded to this review

Dear dianeallen010, It is always wonderful to receive feedback from our valued guests, and I truly appreciate you taking the time to send such a lovely review of your recent stay at The Grand America Hotel. We are excited and honored to have welcomed you back for your second stay. It was a pleasure to learn that our hotel teams... More 

Lancaster, Pennsylvania
Level Contributor
30 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

Stayed at the Grand America Hotel for a conference in November. This hotel was built when Salt Lake City hosted the Winter Games. A very upscale property. Big spacious rooms with great views, large bathrooms, the works. The hiccups I had with this property is my comparison with Four Seasons properties. They are alike in most ways except the small... More 

Helpful?
Thank disneydad331
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 weeks ago

This is a gorgeous hotel and the rooms are spacious and beautiful. The only reason this hotel is not getting a full house from me is because of their booking system which is very old fashioned and outdated. I was in town for a conference and in order to receive the conference rate, instead of offering a simple discount code... More 

Helpful?
Thank Beebeegee
Atlanta, Georgia
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

The location is in the hart of downtown and was built before the Olympics in the Salt Lake City. The design makes it look like it could have been here for a hundred years. BUT the place is modern and classy all at the same time. The lobby is spacious with a bar just behind the lobby. The rooms are... More 

Helpful?
Thank MazelTov_Travel

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Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Grand America Hotel

Address: 555 South Main Street, Salt Lake City, UT 84111-4100
Region: United States > Utah > Salt Lake City
Price Range: $287 - $521 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand America Hotel 5*
Number of rooms: 775
Reservation Options:
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Also Known As:
Hotel Grand America
Grand America Salt Lake City
Grand America Hotel Salt Lake City, North America
Hotel Style:
#1 Spa Hotel in Salt Lake City
#1 Business Hotel in Salt Lake City
#1 Luxury Hotel in Salt Lake City
#2 Romantic Hotel in Salt Lake City
#3 Family Hotel in Salt Lake City
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Questions & Answers

Here's what travellers have asked, with answers from Grand America Hotel staff and other travellers.
7 questions
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over a year ago
Minnesota
over a year ago
over a year ago
Walnut Creek, California
4 months ago

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Questions? Get answers from Grand America Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inner courtyard room views are great and look out the Wasatch Mountains.”
 of 5 bubbles Motivator535, 13 Nov 2016 | Read review
“Ask for higher floor rooms - great views.”
 of 5 bubbles Beebeegee, 5 Nov 2016 | Read review
“I think nearly every room has a nice room”
 of 5 bubbles , 2 Nov 2016 | Read review
“This entire Hotel is first class. You just need to experience it yourself.”
 of 5 bubbles richplumb, 1 Nov 2016 | Read review
“quite rooms, center of twon, convenient”
 of 5 bubbles dayna2016, 1 Nov 2016 | Read review
5 of 5
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